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francesca scarciglia, Reception Staff

francesca scarciglia

Reception Staff·Kings Road Veterinary Surgery

Great Britain (UK)

High school or equivalent, cybersecurity

Work experience

Total years of experience: 1 years, 5 months

Reception Staff

May 2024 - September 2025

Kings Road Veterinary Surgery

London, United Kingdom

May 2024 - September 2025

• Supported veterinarians in procedures and animal care, including
assisting during surgeries and recoveries.
• Supported veterinarians in procedures and animal care, including assisting during surgeries and recoveries.

• Gained experience and handing sensitive situations, including euthanasia and emergency births, requiring calmness, precision, and resilience.

• Maintained clinic operations, including stock management, cleaning, and organisation.

• Developed strong teamwork, responsibility, and problem-solving skills in a fast -paced environment.
Company industry:
Veterinary Hospital & Clinic
Job role:
Customer Service and Call Center

Education

newto IT

December 2024

December 2024

High school or equivalent, cybersecurity

United Kingdom

charles darwin school

August 2023

August 2023

High school or equivalent, gcses

United Kingdom

Skills

APPLICATION SETTINGS
Intermediate
APPLICATION SETTINGS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
OVERCOMING OBSTACLES
Intermediate
OVERCOMING OBSTACLES
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate
Administration
Intermediate
Administration
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English
Native Speaker

Training and Certifications

Certifications
Azure Fundamentals (Level 3)
Microsoft
PenTest+ (Level 4)
CySA+ (Level 4)
Security+ (Level 4)
Network+ (Level 3)
A+ Core 1&2 (Level 3)
GCSEs

Hobbies

  • Rugby
    My team have won our Rugby union county cup multiple times!