Assistant
National Bank of Abu Dhabi
مجموع سنوات الخبرة :21 years, 5 أشهر
Assistant December 2010 up to present
National Bank of Abu Dhabi PJSC (NBAD) Abu Dhabi, United Arab Emirates
• Providing high level administrative, secretarial and critical support to the executives/departments.
• Managing senior executive calendars, planning and scheduling meetings, conferences, appointments, travel arrangements, hotel booking, presentations, handling correspondences, emailing, handling visitors, screened telephone calls, answering queries and routing callers if required, taking minutes and dictation, conducting research, proofreading, training new staff, maintaining and retrieving files and records, coordinating with vendors for office and equipment’s supplies, assisting and processing employees requests, ensuring timely resolution of any issue and handling confidential matters.
• Collaborating with senior executives, staffs, vendors, internal and external customers and maintaining good business relationship.
• Handling review of facility advice letter, security and collateral documents, drafting facility agreements, loan agreements, guarantees, releasing security, collateral and documents, creating and releasing vehicle mortgages, and activating facility limits and ensuring that customer credit facility is duly approved and all related documentation are processed in accordance with the established policies and procedures, rules and regulations and relevant government authorities.
• Reviewed trade transactions, drafted letter of credits, letter of guarantees, vetted guarantee texts in coordination with legal department, processed cancellation of guarantees and letters of credit, advised export letters of credit, handled inward and outward documents collections, dealt with internal and external customers professionally, monitored turnaround time and service level agreement in compliance with the international regulations and procedures, bank’s internal standard policies, central bank regulations and ICC rules for documentary credit and standbys.
Secretary February 2009 up to May 2010
Architectural Consulting Group LLC Abu Dhabi, United Arab Emirates
• Demonstrated high level administrative, secretarial and critical support to the senior executives (Managing Director/Deputy Managing Director/Construction Director/Operations Director)/Project Managers and departments.
• Scheduled meetings, appointments, conferences, hotel bookings, itineraries, travel arrangements and managed executive calendars.
• Screened incoming calls, answered queries and routed callers if required, collaborated with the departments, staffs for preparing tenders presentations, drafted letters, emails, handled incoming and outgoing mails, processed employee’s requests, and handled confidential matters.
• Managed guests, visitors, customers and directed them to the concerned in a very pleasant manner.
• Provided high level administrative and secretarial support to the management (Managing Director, Director, General Manager) executives/departments at all levels, maintained executive calendar, planned and scheduled meetings, conferences, appointments, travel arrangements, itineraries, hotel booking, visa arrangements, handled incoming and outgoing mails, drafted correspondence, employment offer letters, emails, screened incoming telephone calls, answered queries and routed callers if required, escalated critical issues to the executives, resolved critical issues in deadline driven, and fast paced environment, and ensured timely resolution of any issue, maintained files and retrieved records, prepared and processed expense claims, coordinated with vendors for office/machines supplies
• Collaborated with senior management, staff, customers and vendors and ensured that information was communicated effectively.
• Processed employee’s requests and handled sensitive and confidential matters.
• Supervised clearance of import and export shipping both local and overseas through e-mirsal system, and dealt with Dubai Customs as and when required.
• Proposed and implemented the installation of time attendance machine.
Executive Assistant July 2003 up to January 2006
GM Ventures Inc. West Avenue, Quezon City, Philippines
• Handled General Manager’s calendar, scheduled meetings, appointments, travel arrangement, prepared itineraries, guest’s arrangement, social functions and events, handled correspondences, advertisements, drafted/edited letters, accompanied General Manager on business events and travels.
• Managed manpower sourcing for Middle East, screened applicants, evaluated qualifications, and forwarded comprehensive resume of qualified applicants to the potential employer, coordinated with the employers, prepared and updated related reports, liaised with the government bodies such as Philippine Overseas Employment Administration (POEA) and Saudi Embassy whenever required and maintained and organized data bank of applicants per job posts/qualifications.
Assistant Operations Manager July 2002 up to July 2003
MediSense Laboratory Center (Affiliate of WW Overseas) Padre Faura Street, Manila, Philippines
• Assisted the Operation Manager in organizing, planning and implementing strategy, monitored day to day workflow operation, handled petty cash, receivables and payables accounts, conducted marketing, after sales service to clients, tracked payments, maintained 201 file, daily timesheet, processed staff payroll, handled office and medical supplies inventory, coordinated with vendors, purchased, and maintained adequate supplies.
Executive Secretary July 2002 up to July 2003
WW Overseas Manpower Services (Affiliate of Medisense Laboratory) Padre Faura Street, Manila, Philippines
• Demonstrated high level secretarial support to the Director and all staffs, maintained calendar, planned and scheduled meetings, conferences, appointments, travel arrangements, hotel booking, visa arrangements, itineraries, handled incoming and outgoing mails, drafted correspondence, emails, managed telephone calls and requests, answered queries and routed callers if required, greeted and assisted applicants, forwarded resume of qualified applicants to the potential employer, facilitated and retrieved files and records, maintained adequate office and refreshments supplies, liaised with Philippine Overseas Employment Administration (POEA), Office of the Ombudsman for Muslim Affairs in Malacanang Palace, Department of Foreign Affairs(DFA) whenever required.