Francisco De La Cruz, Compliance officer

Francisco De La Cruz

Compliance officer

harrington-group

Location
United States
Education
High school or equivalent, Computer Sciences
Experience
19 years, 1 Months

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Work Experience

Total years of experience :19 years, 1 Months

Compliance officer at harrington-group
  • United States
  • January 2011 to May 2011

Facilitated company restructuring within the Information Technology functions handing tasks including documentation of network and server infrastructure; review of active directory; and evaluation of current configuration to assure they meet best practices.
Reported to the CEO all evaluations and results; presented before and after comparisons; and provided appropriate recommendations on current staff abilities to include rebuilding the IT Department’s organizational chart.
Instituted a complete risk analysis on the company’s IT infrastructure and evaluated all relevant company equipment and software, recommending and / or purchasing all upgrades of software and hardware as necessary.
Utilized Hyper V and VMware and applied technology skills in routing protocols, firewall maintainer, DNS maintainer, infrastructures design maintenance and trouble shooting, network / systems engineering project management audit response

Senior Delivery Compliance at IBM
  • United States
  • July 2005 to August 2010

Responsible for alerting customers, facilitating coordination, synchronized activities with the clients, and IBM network, Firewall & Security teams Consistently utilizes networking and communication facilitation skills to decrease workload and increase manpower Implement measures and actions to improve cost and continuously improved the quality resulting in value to our clients’ businesses Proactively took actions necessary to achieve acceptable business controls, audit postures and successful quality audits in the established time ensuring satisfaction of our customers Exhibit proactive auditable/compliant, corporate audits, IT security compliance, Sarbanes-Oxley & PCI (Payment Card Industry) compliances & FIX ProtocolS, business controls and regulatory compliance for all process in the EDMZ & IDMZ Maintained Sarbanes-Oxley & PCI & FIX compliances. To Included reviewing and maintaining network and systems documentation and keeping abreast of changes in Sarbanes-Oxley and PCI & FIX compliances policies and best practices. Identify risks and drive them to closure with a sense of urgency and coordinates with the upper management echelon to ensure there applications are accessible for partnerships with business clients Instrumental in the recovery of the important News site and was commended for efforts of over almost 24 hrs of non-stop trouble shooting Communicated and enabled best practices through standardization of documentation, simplification of procedures, and centralizing team coordination to drive value into the services of the EDMZ & IDMZ Responsible for working with the firewall team to determine how rules should be applied to EDMZ training others among all teams in this growing evolution Recognized by IBM for my experience in meeting Sarbanes-Oxley and PCI & FIX compliances. Skills used Routing protocols, firewall & DNS maintainer; infrastructures design maintenance and trouble shooting, Network/Systems engineering project management audit response

Network\System Engineer Subject Matter Specialist at Walt Disney World
  • United States
  • October 2000 to July 2005

Member of the E-DMZ team as well as an integral part in designing and coordinating business unit applications operating in the E-DMZ environment from concept to production Expert advisor on E-DMZ matters providing technical advice during conceptual meetings pertaining to E-DMZ implementation, strategic server placement between the standard network infrastructure, internal DMZ and the E-DMZ; also team member provided technical guidance in developing methodologies and procedural documentation I built the servers in their perspective environment to include working directly with facilities, security, & networks teams and working directly with the firewall team to assure a constant communication meeting the approved business unit design Served as Technical advisor that provides technical expertise to the Technology Strategy and Management Team, focusing on supplier and Enterprise IT relationships, strategies, and project methodologies Administered storage system utilities, administration routines and production applications, including setting up system backups and monitoring routines Experienced in coordinating infrastructure resources and ensures that the segment's project methodology is leveraged in all efforts Demonstrated budget and scheduling management skills As Enterprise, EDMZ subject Matter expert for architecture, Enterprise IT, and Supplier resources in server hosting environments, infrastructure design & implementation, possesses strong production support skills and provides substantial support for patch management of the Windows servers Diagnosed and repaired Windows 2008, NT 2000/XP OS’S, Macintosh OS & supported hardware in a Client Support, data center services environment. Technology skills used: Routing protocols, firewall maintainer, DNS maintainer, infrastructures design maintenance and trouble shooting, network / systems engineering project management audit response. On call enterprise level, system building from concept to production.

System Engineer Subject Matter Specialist at Dyntel
  • United States
  • September 1999 to October 2000

Managed several servers, programs, CISCO routers, pix firewalls and PKI certificates
Performed configuration, installation and maintenance of the web and exchange servers
Conducted research and provided technical advice in engineering a network to support and secure a constantly changing data system during developmental phases while keeping all other hardware and network infrastructures and topologies cross platform compatible
Managed retention of system logs in support of auditing and event reconstruction to maximize system resources
Technology skills used : Routing protocols, firewall maintainer, DNS maintainer, infrastructures design maintenance and trouble shooting, network / systems engineering project management audit response. On call enterprise level, system building from concept to production.

Y2K Assessment Team: at ITFORCE
  • United States
  • March 1999 to September 1999

Contractor, contracted by NCR, who was contracted by MCI to do a nationwide Y2K assessment of MCI WorldCom computer systems. Worked on team to assess onsite equipment for Y2K compliance

System Engineer Subject Matter Specialist: at Kalama Services
  • United States
  • June 1997 to March 1999

Provided lead supervision of MIS staff for Kalama Services, a government contractor for the Defense Threat Reduction Agency (DTRA), formerly known as Defense Special Weapons Agency and the United States Army Chemical Activity Pacific (USACAP) on Johnston Atoll. - Provided on-call hardware, software and network support in accordance with contract requirements and work order assignments. First employed as Network analysts, indirectly supervised end-users relative to computer security and MIS instructions assisted the MIS Manager with the department’s daily operations and planned objectives. Assured compliance with MIS policies and procedures. Provided technical cross training to MIS staff & users. Developed and maintained documentation for work instructions and user manuals. Assured MIS schedules and deliveries were met. Promoted in 8 months to Senior Network administrator - Installed, updated, maintained and repaired hardware and OS’S and application software residing on servers, client, and remote computer systems. Developed, implemented, and administered a computer, data security program to include access controls, backups, disaster prevention, and disaster recovery. Provided documentation of system administration process and procedures. Developed and administered a network application training programs and provided guidance for end users. Supervised four computer techs, 1 network administrator and two analyst administrative assistants with a scope of responsibility encompassing over 600 computers, five operating systems to include Microsoft Window for Workgroups, NT4.0, Windows95, DOS 6.22 and Novell 3.2 for four different military & contractor agencies. The network configuration includes Microsoft NT4.0 running TCPIP and two NT servers and one DHCP server, on the Novell NT server running TCP IP, IPX SPX, and NetBEUI. The network uses cable, fiber optic & wireless connections..

System Administrator at Manpower
  • United States
  • January 1997 to June 1997

Various temporary technical positions. Demonstrated leadership and competency as a temporary employee of InaCom through Manpower services. The various jobs I have performed resulted in efficient job accomplishment and customer satisfaction. Requested by name to complete a work contract. My great interpersonal skills resulted in a great report with customers contributing to the company’s outstanding reputation.

Software Applications Instructor at ACE
  • United States
  • June 1995 to December 1995

Experience instructing at least 15 professionals during numerous classes as an instructor for Accelerated Computer Education a prominent training facility in Honolulu HI. - Responsible for training employees of prestigious companies, such as the Department of Defense.
Taught the following:
- Introduction to Advance Windows, Excel, Access, Word, Transition to Office 97, Windows 95 in the Workplace, Windows 95 for End Users, Windows 95 Diagnosing, Transition from WordPerfect to Microsoft Office, Scanning and Image, Enhancement with Adobe PhotoShop, Upgrading your PC

Computer Services Consultant: at MAYOL  Hatorey, Puerto Rico
  • Puerto Rico
  • March 1993 to May 1995

SUPERVISOR, LAN ANALYST and System trainer. Analyzed software requirements, installed software, system administrator for distributed database management system. Maintained systems, repaired hardware and resolved software problems

Head Computer Technician: at Computer Stop
  • Puerto Rico
  • January 1991 to March 1993

Repaired computers and peripherals, installed software, Isolated and corrected software and hardware problems for clients

Education

High school or equivalent, Computer Sciences
  • at Valencia Community College
  • March 2010

Associate Degree CCNA Network + A + SEC+

Bachelor's degree, Computer Sciences
  • at University of West Florida
  • June 2000

MCSE MCP MCSE I MCSE + SEC CCNA

Diploma, Aeronautical Engineer
  • at Frederick Community College
  • August 1991

Associate Degree & Certificate in Aeronautical Engineer & Airframe and Power Plant License

Specialties & Skills

Routing Protocols
Network Systems
Adobe PhotoShop
Six Sigma Methods
MS WORD
juniper networks
Risk Management
Sarbanes-Oxley
Rollout management
MS WINDOWS 7
MS EXCHANGE
MS ACCESS
Microsoft Project
MS WINDOWS 2008
Adobe Acrobat
MS WINDOWS 2000
Issue management
MS EXCEL

Languages

English
Expert
Italian
Expert
Spanish
Expert
Spanish
Expert
Mandarin
Beginner

Memberships

(FPL) http://www.fixprotocol.org/
  • FIX Protocol specifications
  • May 2007
Phi Theta Kappa
  • Phi Theta Kappa
  • March 1991