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Francisco javier Vazquez Baltar, Store Manager

Francisco javier Vazquez Baltar

Store Manager·AELIA RETAIL ESPANA

Spain

Diploma, Pharmaceutical marketing

Work experience

Total years of experience: 24 years, 9 months

Store Manager

January 2014 - Present

AELIA RETAIL ESPANA

Spain

January 2014 - Present

Runing up the daily business, as well the stock control as we are located on the airport.
dealing with the Airport Authorities, with thr suppliers, Working with the KPI, UPT, targets. Training the staff on sales, back office work month reports.hiring staff. rotas.
Company industry:
Fashion Design
Job role:
Management

Management

February 2013 - November 2013

Self employed

Brazil

February 2013 - November 2013

Private Property building and sales
Company industry:
Civil Engineering
Job role:
Management

Store manager

September 2012 - January 2013

Furest

Spain

September 2012 - January 2013

Sep 12 - Jan 13 Furest Barcelona
Store manager
• Responsible shopfloor.
• Organizing staff (rotas, hollidays, days off)
• Applying new concepts to company.
• Training staff. (sale ceremony, actitud, customer service)
• Stock control.
• Setting an individual staff targets, incentives.
• Introducing KPI board to company (up dated every day)
• Briefing staff daily.
• Organizing repairs, hold, transfers, display shopfloor.
Company industry:
Retail & Wholesale
Job role:
Management

Senior sales

May 2012 - August 2012

Maternity

Spain

May 2012 - August 2012

May 12 - Aug 12 Hermes Barcelona
Senior sales
* Maternity leave covering.
Company industry:
Other Healthcare Services
Job role:
Sales

supervisor

April 2007 - January 2012

Louis Vuitton

London, United Kingdom

April 2007 - January 2012

• Number 1 Jewellery sales associate in 2008.
• Training and coaching staff on watches and store system when no in store trainer.
• Inventory management on watches.
• ISR- (in store repairs)
Company industry:
Sales Outsourcing
Job role:
Management

Supervisor at shop in Paseo de Gracia

March 2007 - January 2012

Vuitton

United Kingdom

March 2007 - January 2012

Mar 07 - Jan 12 Louis Vuitton London / Barcelona
Supervisor
• Excellent customer service.
• Supervisor at shop in Paseo de Gracia.
• Cashing up.
Company industry:
Retail & Wholesale
Job role:
Other

store controler

January 2009 - January 2010

Watches and Jewellery

Spain

January 2009 - January 2010

• Direct responsible for the shop in Pau Casals- 2009-2010.
• Supervising the shop (staff, back office)
• Solving costomer problems before get to Management.
• Watches and Jewellery department.
• Excellent knowledge of ready to wear and shoes.
Company industry:
Retail & Wholesale
Job role:
Management

Sales adviser

May 2006 - March 2007

Number 1 Jewellery

London, United Kingdom

May 2006 - March 2007

May 06- Mar- 07 Yves saint laurent London
Sales adviser
• Assist customers on their needs.
• Mail orders, transfers, stock control.
• Processing payments.
Company industry:
Sales Outsourcing
Job role:
Sales

store manager

January 2005 - May 2006

Moschino

London, United Kingdom

January 2005 - May 2006

Jan 05- may 06 Moschino conduit st. London
Management
• General running and organisation of the store and dealing directly with Italy headquarters.
• Assist customers in all theirs needs, and give the best advice.
• Processing payments, mail orders, mailing list, stock control, uptading customer data base.
Company industry:
Retail & Wholesale
Job role:
Management

Sales Consultant

November 2002 - December 2004

Nichols

United Kingdom

November 2002 - December 2004

Nov 02-Dec 04 Harvey Nichols knightsbridge. London
Sales Consultant
• Dealing with different designers such as Miu Miu, Marc Jacobs, Lamb, Paul Joe, Paul Smith, Dsquared.
• Assist clients requiring advice and help in purchase of clothes.
• Processing payments, mail orders and transfers.
Company industry:
Retail & Wholesale
Job role:
Sales

Senior sales

February 2002 - October 2002

Nicole Farhi Ltd

London, United Kingdom

February 2002 - October 2002

Feb 02-Oct 02 Nicole Farhi Ltd Hampstead. London
Senior sales
• Assisting customers in product decision making- mainly men's wear.
• Responsible for the upkeep and merchandising of the department.
• Placing of order for clients requiring clothes not available in store.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Senior Sales Consultant

May 2001 - January 2002

Thomas Pink (UK) Ltd

London, United Kingdom

May 2001 - January 2002

May 01-Jan 02 Thomas Pink (UK) Ltd Jermyn St. London
Senior Sales Consultant
• Offering excellent and highly Professional advice & service to all customers requiring assistance in product.
• Responsible for the orders of shirts of specific requirements as well as orders for specific sizes.
• Assisting customers in deciding the best accessories - ties & Cufflinks- to suit specific colour shirts.
Company industry:
Textile & Apparel Production
Job role:
Sales

Education

Farma Well Pharmaceutical School

June 1998

June 1998

Diploma, Pharmaceutical marketing

Spain

Sep 97-Jun 98 Farma Well Pharmaceutical School Spain • Degree in Pharmaceutical marketing

laboral university

September 1994

September 1994

High school or equivalent, EDUCATION

Spain

• GCSE and 'A' Level equivalents FURTHER EDUCATION:

University Santo Cristo

June 1994

June 1994

Diploma, Nursing- VGCSE

Spain

Sep 92-Jun 94 University Santo Cristo Spain • Advanced Diploma in Nursing- VGCSE (grades A-C) / BTEL first

University Laboral

June 1992

June 1992

Bachelor's degree,

Spain

diploma SQA intermediate • Worked as a qualified nurse from 94-96 in a hospital Sep 89- Jun 92 University Laboral Spain

Skills

Sales
Expert
Sales
Expert
Leather
Expert
Leather
Expert
Watches
Expert
Watches
Expert
Organised
Expert
Organised
Expert
Management
Expert
Management
Expert
CLIENTS
Expert
CLIENTS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
EXCEL
Intermediate
EXCEL
Intermediate
OUTLOOK
Intermediate
OUTLOOK
Intermediate
PAYMENTS
Expert
PAYMENTS
Expert
SALES
SALES
SALES CONSULTANT
Expert
SALES CONSULTANT
Expert
SENIOR SALES
Intermediate
SENIOR SALES
Intermediate
TEAM PLAYER
Expert
TEAM PLAYER
Expert
TRAINING
Beginner
TRAINING
Beginner
SAP
Intermediate
SAP
Intermediate
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Leather
Expert
Leather
Expert
Watches
Expert
Watches
Expert
Organised
Expert
Organised
Expert

Languages

English
Expert
Italian
Beginner
Portuguese
Expert
Spanish
Expert

Training and Certifications

Training
sales point
daks
Jun 2006