ERP Project Manager
Ministry of Defense, Qatar Armed Forces
مجموع سنوات الخبرة :21 years, 6 أشهر
Provided full life-cycle project implementation consulting expertise including
assessments, blueprinting, system build, testing and go-live stabilization.
* Participated in the delivery of the ERP business suite during ERP implementation
project.
* Organized and Conducted formal workshops with the business displaying knowledge of
the application and the business environment in defining business needs.
* Reviewed requirements, functional specifications, architectural designs and test
strategies to ensure members of the team are adhering to agreed standards.
* Prepared and facilitated assessment/blueprint workshops to analyse business
requirements.
* Supervised detailed functional mapping to the adopted ERP applications, functional gap
analysis, detailed blueprint design and process documentation and detailed functional
specifications for any custom development.
* Provided guidance on business processes based upon a sound understanding of key
functions within the concerned business departments.
* Explained business reasons for utilizing functionalities and transforming them into
acceptable best business practice.
* Provided quantified delivery estimates for assigned deliverables.
* Proactively identified issues and roadblocks and addressed them through business
consultation prior to solution implementation.
* Facilitated the creation of Functional Designs for business processes to be implemented.
* Supervised configuration of ERP applications, creation of positive/negative unit test
scripts, and execution of unit tests.
* Supervised the creation of Finance and Procurement integration/user acceptance test
scenarios and scripts as well as facilitate and provide direct support for user testing.
* Supported creation of cutover plans and scripts as well as facilitated and provided direct
support for production migration and go-live stabilization.
* Maintained the update of Project documentation of implemented solutions.
* Designed, in cooperation with the business process owners, the new business processes
created a detailed Business Process Blueprint.
* Identified and documented business process risks with mitigation factors.
* Managed resource plans.
* Recruited resources on the project.
Qatar Petroleum SAP Center of
Defined, documented and executed remodeling and enhancements of SAP business
processes through analysis, planning, designing, building and delivering SAP solutions
using SAP business configuration & development technologies.
* Provided advice and guidance to Business / Various Departments on improving business
processes and functions by analysis, benchmarking and development of detailed SAP
Business Process functional and technical specifications.
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* Evaluated new technologies for systems and business process improvements by
conducting research to recommend improvements to Management and ensure optimal
provision of solutions.
* Translated Qatar Petroleum business requirements to SAP functionality through
analysis, design and configuration of business processes, resolution of gaps, business
process remodeling and testing to deliver optimum SAP solutions.
* Provided functional support and leadership in all areas of business processes.
* Coordinated, conducted SAP FI/CO training and collected feedback from attendees to
determine if further improvements to course delivery and content are required.
* Helped identify, train and mentor Super-users to provide level support to the business.
* Planned and Conducted customer contact workshops to improve business effectiveness
by reviewing & optimizing the usage of the SAP system.
* Provide clarification on business processes; identify areas for improvement, training
needs and meet agreed customer expectations.
* Coached and mentored individuals in the classroom or on a one-on-one basis by
attention to user requirements and detail for more valuable and consistent results.
Implementation of VAT
Attended various seminars and courses in preparation for the introduction of VAT in Qatar as
well as holding discussions with Ministry of Finance on the approved draft law on VAT.
Identified how VAT will impact the business model and operations. A line-by-line analysis of the
business areas that are likely to be affected by the regulation, either directly or indirectly.
Designed automated solutions to VAT transaction compliance processes and prototyped the
automated VAT transaction process.
Implementation of withholding Tax
Configured and implemented withholding Tax process in both Qatar Petroleum and SEEF
limited.
Quality Management Process Team Lead
* Ensured the existence of QMS policies and procedures for SAP
Center of Expertise change processes based on best business
Practice.
* Developed QMS procedures for SAP Center of Expertise and solicited input from other
team members to reach a consensus.
* Ensured that QMS Change Management procedures were being
adhered to within allowed deviation.
* Conducted QMS adhoc Audit to prepare for ISO audit for renewal of ISO
Certification.
* Participated in the design of QMS templates and forms.
* Prepared weekly and Monthly project status report and performance report for SAP
Center of Expertise to the Executive Vice-President.
Business Continuity and Disaster Recovery critical Team member
* Continuously liaised with users to identify critical SAP data to be stored offline for future
recovery in compliance with the policy.
* Participated in annual disaster recovery process test to ensure that it meets set recovery
objectives.
* Advised on the order of the recovery of the critical data in line with business critical
functions.
* Protected the integrity, security and accessibility of institutional data.
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* Ensured the business understood Disaster Recovery and Business Continuity concept.
* Managed requirements for projects, products and services and that these were fully
tested.
PMO and Project Management
* Prepared comprehensive business cases and submitted them to PMO Office for approval.
* Prepared Project Charter for projects as per company process.
* Prepared Project scope documents for projects.
* Managed resources and budgets through proper planning in order
to finalise projects and tasks to meet business goals and objectives.
* Managed development of project plans and performance requirements as necessary.
* Developed, managed and reviewed key project milestones and deliverables.
* Interviewed and selected project resources from contractors.
* Managed external consultants and contractors to ensure proper requirements are
understood clearly.
* Created and maintained comprehensive project documentation.
* Managed the execution and delivery of projects by planning, organizing, overseeing of
various project activities to ensure meeting agreed project parameters (cost budget,
timelines, scope and quality).
* Managed the daily operations of the projects to ensure that work processes are
implemented as designed and complied with established policies and procedures.
* Developed Dashboard KPI indicators for project milestone deliverables and reported
weekly progress to Senior Management.
* Reviewed timesheets for External Consultants and contractors.
* Planned and lead regular progress meetings.
* Managed project budget, minimized project risks.
* Managed processing of external consultants and contractors’ invoices for payment and
compiled monthly pay reports.
Security and Authorization
* Created SAP User Roles.
* Run (GRC) Governance Risk Management and Compliance application SOD
(Segregation of Duties) policy process, discussed the results with the
* Management, and agreed on mitigation and remediation.
* Created Firefighter User IDs in (GRC) Governance Risk Management and
* Compliance application in Production to perform critical and urgent
Transactions.
* Standardized the logic and use of authorization objects concept and design.
* Participated in the annual review of SAP Roles assigned to all users to
determine whether the users are still entitled to the SAP access given.
* Reviewed the findings of Audit report by external auditors and/or State Audit bureau
work through the findings and in conjunction of the business applied the
recommendations.
SAP Modules Implemented and Supported
General Ledger, Accounts Payable, Accounts Receivable, Bank Accounting, Fixed Assets,
Bank Communication Management, Treasury and Risk Management, Loans Management,
Cost Center Accounting, Funds Management, Investment Management, Project Systems.
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SAP Modules Integrated and Supported
Materials Management, External Services, Contracts Management, Sales and Distribution,
Mobility, SAP IS Oil, Plant Maintenance, Human Resources Management, SAP EHS.
Projects Managed/Set up/Configurations
* Qatar Petroleum SAP upgrade from 4.7 to ECC6.
* Qatar Petroleum SAP upgrade for from EPH6 to EPH7.
* SEEF Limited SAP upgrades from 4.7 to ECC6.
* SEEF limited SAP upgrade from EPH6 to EPH7.
* Implementation of Purchase cards for services and materials procurement (In-house
development).( MM and AP)
* Setting up SEEF Electronic Invoice Processing (Automation of Invoice approval process)
((In-house development).(AP)
* Implementation of Solution Manager 7.1(Incident Management and Change
Management processes).
* Setting up Electronic Bank Statements (TRM)
* Configured full Automatic Bank reconciliation for Qatar Petroleum and SEEF
limited(TRM)
* Implementation of SWIFT Payment network( AP & TRM)
* Setting up Electronic Bank Statements for SEEF Limited(TRM)
* Setting up MT 940 Electronic Bank statements for Qatar Petroleum and Eleven Qatar
Commercial Banks(AP & TRM)
* Setting up Bank Communication Management for transmission of Payments
electronically through SWIFT integration (TRM).
* Configured Loans Management (TRM).
* Automation of Petty cash (TRM).
* Configured Cash Management (TRM).
* Configured Fixed Deposit and Foreign Exchange (TRM).
* Configured Bank Communication Management (TRM).
* Configured inter and intra bank transfers through swift network (TRM).
* Configured treasury payments (Payment Requests (TRM).
* Configured withholding Tax for SEEF and Qatar Petroleum(AP)
* Configured automation of transmission of Accounts Payable remittance advices(AP).
VAT Configuration: FI: Tax on Sales and Purchases - Defined accesses sequences,
Tax Accounting keys, Tax procedures, assigned country to procedures, set up tax codes
for sales and purchases, defined tax accounts. SD: Defined conditional table, access
sequence, conditional types, pricing procedures, tax classifications/material, condition
types. MM: Defined condition table, access sequence, condition types, calculation
scheme, tax indicators for material, tax indicator for plant, and Tax indicator for account
assignment.
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* Set up company codes, chart of accounts, positing period variants, fiscal year variants
and field status groups. Defining line layouts for document posting and document
changing, exchange rates, currency translation, realized gain loss postings, exchange rate
difference key, validation group, open item/line item indicators, gain/loss GL account
setup, Financial Statement Version, Retain Earning Acct.
* Configured General Ledger Master Records, documents number ranges, posting period
variants, reversal of documents, opening and closing of periods, field status variants,
document types, posting keys.
* Configured customer/vendor account groups/Vendor and Customer Master Record,
One-time Vendors/Customers with a Separate Screen Layouts tolerance limits for over
Payments and under payments, payment terms, and payment methods.
* Configured payment terms such as partial and residual payments, cash discounts,
vendor invoices, credit management and reason codes, LIV Invoices, Classical &
Payment medium workbench/ DME tree, EDI profile.
* Defined Dunning Program configuration, Running/Editing Dunning proposals, Printing
Dunning Notices, created own correspondence and correspondence types to meet
business requirements, Interest Calculation program configuration/running interest
calculation program
* In Fixed Asset Accounting, defined chart of depreciation, various depreciation areas and
depreciation keys, Asset Classes, asset master records, number ranges, revaluation
settings etc. Also, defined transaction types for various business transaction likes
acquisition, retirement, transfers and account determination.
* Involved in the creation of controlling area, cost elements, cost centers and profit
Centers, defined cost center hierarchy, profit center hierarchy and defined distribution
and assessment cycles in Cost Center Accounting, internal order settlement, order
planning and budgeting profiles.
* Delivered accurate, timely & quality reports & variances to business department.
* Configured the Automatic Payment Program for Accounts Payable including Partial
Payment Configuration, Check Management. Clearing Inter-Company Vendor/Customer
open Items, Manually Processing Incoming and Outgoing Payments.
* Configured upstream joint venture Accounting processes, Cash calls, Master Data,
integration, operated Accounting, Cutback, Month end processes, JV Billing.
* Configured House Banks, Bank Accounts, GL structure, Posting Rules for Automatic
Assignment, configured settings for check printing and assigned forms to payment
methods and assigned ACH payment methods.
* Worked on Functional specifications of checks, invoices and Check Design. Defined
Check lots, Void reason codes.
* FICA for utilities ( Water)
* Configured valuation areas, multiple currency types, movement type groups and
material update structure in product costing.
* Designed General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Bank
Accounting, Product Costing, Budgeting and Planning, Joint Venture, Treasury and Risk
Management, Bank Communication training and conducted training on the use of
functionalities and reports.
* Conducted Blueprint workshops, Process and prototype workshops.
* Designed, in cooperation with the business process owners, the new business processes
and created detailed Business Process Blueprint.
* Identified and documented business process risks with mitigation factors.
* Designed and presented a Prototype Solution to the client.
* Developed Reports, Interfaces and Enhancements.
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* Wrote functional specification for Interfaces, reports and workflows.
* Designed and documented Business user and Support Roles.
* Identified role restrictions to comply with segregation of duties to reduce risk in
addition, comply with audit requirements and compiled job descriptions to match role
Matrix.
* Created and documented Unit testing conditions, Unit Test scripts, and conducted Unit
Tests, Integration testing conditions, Integration Test scripts, and conducted Integration
Tests.
* Created, documented and supervised User Acceptance testing conditions, User
Acceptance testing scripts, and User Acceptance testing
* Downloaded, cleaned up and uploaded Legacy and transaction data.
*
Major End-to-End Implementation Projects Completed
Developed outline project approaches, detailed project plans, cost budgets and time lines
that supported the Delivery teams in developing to requirement and assisted them in
meeting relevant stakeholder needs.
* Ensured that an assigned project is appropriately constructed with well-defined
deliverables and work streams and that these were delivered in the timeframe and to the
cost budget as agreed with stakeholders.
* Identified, assessed and escalated risks to the success of the project, raising awareness of
risks in a timely manner to ensure cost-effective and prompt resolution of issues in strict
adherence to agreed Risk Management methods.
* Ensured all stakeholders were engaged and remained committed to assigned projects
and had completed and continued awareness of the project plans, key milestones,
progressed to date and plans to completion, provided regular and accurate reports on
progress, issues and plans to relevant stakeholders and escalated any issues to
management as per agreed escalation Procedures.
* Monitored costs, timescales, resources used and the performance of team members
taking action where these deviated from agreed levels and tolerances and ensuring that
stakeholders are provided with status reports as agreed.
* Recorded and delivered stakeholders quality expectations of the project and the
constituent deliverables, ensured that realistic project and quality plans were prepared
and maintained and that stakeholders and team members all understood were
committed to and delivered to those expectations.
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* Ensured that projects are formally closed and that end of project and lessons learned
reviews are completed in order to ensure that lessons learned are captured and passed to
the relevant forum for action.
Managed and coordinated the budgeting and forecasting process for the group,
providing guidelines and ensuring deadlines are met.
* Prepared cash flow and balance sheet budget/forecast using the working capital model to
establish working capital requirements for the group.
* Reviewed weekly cash flow forecast and actuals providing analysis on material
movements and variances against forecast.
* Prepared Management Accounting reports, commentaries and financial statements.
* Negotiated and obtained finance for major projects.
* Responsible for the central cost recovery and inter-divisional cross charge model
including developing and implementing costing models.
* Involved in ad hoc financial projects.
* Managed Management Accounting staff of 25 people.
* Implemented of balanced scorecard.
, Botswana, Potchefstroom, Klerksdorp, Bethlehem, Mafikeng
Financial Controls
* Ensured financial information entered on the financial systems is accurate.
* Ensured effective and efficient functioning of the various sub systems - debtors,
creditors, fixed assets etc.
* Ensured adequate segregation of duties are in place for all Finance systems.
* Reviewed segregation of duties regularly and updated/changed when necessary.
* Monthly reviewed Balance Sheet reconciliations and Income Statements.
Financial Reporting
* Produced monthly Financial and management accounts.
* Monitored variances between actual results, forecast, budget, and analysed reasons for
variances.
* Prepared Trial Balance, Profit and Loss and Balance Sheet Statements.
* Reconciled Debtors, Creditors and General Ledger.
* Ensured Debtors collections are on time and clients were paying according to their
contractual obligations
* Ensured creditors payments were on time and clients and suppliers were paid according
to their contractual obligations.
* Ensured General Ledger is adequately maintained for all accounts within all companies.
* Developed and implemented adequate processes and policies within finance function.
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* Banked all the cash collected and remitted Value Added Tax to the Receiver of Revenue.
VAT Returns
* Perform pre- and post-submission checks VAT returns, Sales and Purchases ledgers
* Provide VAT controllership services to Alstom companies and integrate Alstom’s VAT
return preparation process into the current GE processes
* Perform pre- and post-submission checks of VAT returns
* Control over transactions in foreign and notional currencies
* Input VAT recovery check on material transactions
* Review of reverse charge VAT payments
* Review of exports and imports.
Internal Audit (Branch Audits)
* Determined Audit Scope, Planned and executed special reviews as required.
* Prepared and presented reports that reflected audit results and documented process.
* Acted as an objective source of independent advice to ensure validity, legality and goal
achievement.
* Identified loopholes and recommended risk aversion measures, cost savings, risk
aversion measures and cost savings.
* Documented and prepared audit findings memorandum.
* Conducted follow up audits to monitor management interventions.
* Engaged for continuous knowledge development regarding sector’s rules, regulation,
best practices, tools, techniques and performance standards.
* Evaluated and advised on adequacy and effectiveness of controls, enterprise risk
management and governance processes to ensure alignment with company objectives.
* Reported to Management on findings, possible remediation ensuring operational
efficiencies and risk mitigation.
* Provided independent objective assurance and consulting services ensuring quality and
continuous improvement of the control environment and processes.
* Monitored and tracked the performance of organizational units to ensure that planning,
accounting custodial, risk management and control activities are compliant and
consistent.
* Provided commentary on monthly performance, operations and efficiencies of each
manufacturing plant.
* Developed pricing and costing scenarios to support sales and pricing strategies.
Reviewed Organizational Structures, existing work processes and suggested
improvements.
* Identified processes for re-design, prototyped potential solutions and provided Cost
benefit analysis for new improvements to the current processes.
* Provided expert advice in developing and integrating process and Information models to
eliminate information and process redundancies.
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* Defined staffing groups for each department that used and were impacted by the selected
processes.
* Interviewed subject matter experts to describe any pain points that they have had with
the existing process and indicate which problems are serious in their opinion.
* Collaborated, reviewed the process map & report with process owners for accuracy and
editing until process is represented accurately.
* Delivered final set of business processes in a readable Business Process Review
* Presented recommendations and gained agreement from process owners what changes
to process were to be made.
* Mapped out the changes to current processes and got final approval of the changes.
* Defined the requirements and estimated cost to implement the changes through the
development of a Project Plan.
* Lead and assisted on client engagements centered on the planning, implementation and
management of Business Process improvement initiatives.
* Ensured business transformation deployment strategies were aligned and implemented
in accordance with predetermined time, scope, and budgetary requirements.
* Challenged the status quo and fostered change in a rapid and positive manner.
* Assessed current state processes and workflows with the objective of understanding
business need and identified potential improvement and/or automation opportunities.
* Conducted stakeholder interviews and facilitated process redesign workshops to elicit
process requirements, business requirements and pain points.
* Managed stakeholder expectations, maintaining focus on overall deliverables.
* Improved processes through process mapping, design thinking, gap analysis, and
business process reengineering.
* Developed process maps of high level and detailed processes, including supporting
documentation for implementation and change management.
* Supported identification, development, and management of key process metrics that
would effectively identify current and predictive performance against key objectives.
* Developed a change management strategy that would drive adoption and enablement for
impacted audiences (employees, managers, administrators, departments, etc.
Processes Completed
* Cheques and Savings Account Opening, Home Loan Processing, Retail Brach Opening
process, Cheque clearing process, American Express Card Opening to closing
processes, Credit Card Opening to Closing processes.
4. Namibia Power Corporation (Power Utility)- Namibia
5. City of Pretoria (Public Sector) - South Africa
6. Department of Water and Forestry (Water Utility)- South Africa
7. Lonmin (Mining
in
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