Area Sales Manager
David Brown Santasalo
Total years of experience :18 years, 4 Months
Industrial Engineering
•Providing my team with a stimulating and supportive environment;
•Achieving targets and goals set for my area; Maximizing sales and profitability;
•Maintaining and increasing business/ sales opportunities of the company's products through various routes to the market;
•Submit weekly progress reports and forecast for head office & global branches;
•Developing sales strategies & setting agent targets; Compiling and analyzing sales figures; Negotiating tenders and closing sales by agreeing of terms and conditions; Dealing with top customer accounts; Collecting customer feedback & keeping up to date with competitor products in the market;
•Weekly reporting to sales director and managing director;
•Recording and maintaining client contact data / SALESFORCE GLOBAL;
•Allocating accounts to sales representatives / SALESFORCE GLOBAL;
•Maintaining needs of existing customers and increasing standards of customer service; Establishing, maintaining and expanding my customer base;
•Coordinating projects by selecting subcontractors and workers;
•Collaborating with planners, engineers, contractors and specialists;
•Ensure project complies with all installation codes and any other legal or regulatory requirements;
•Handling all contractor and worker medicals, inductions and necessary training to be complete that meets the health and safety requirements;
• Marketing of company products and services by attending trade shows and conferences. Offering after-sales support services; Solving client queries.
Industrial Engineering
•Recommending components to customers that will achieve optimal performance;
•Drafting quotes for components, projects, repairs and invoicing customers;
•Compile and submit reports of working progress;
•Handle requests for purchases; Ensure all documentation on ticket is accurate;
•Track purchases from order placement until it arrives in hands of order placer;
•Ensure inventory is stocked and purchase order can be fulfilled;
•Compare prices and expected delivery dates proposed by suppliers;
•Choose the best bid; Keep track of inventory;
•Compile records of items purchased or transferred between departments;
•Determine cause of any delays en-route; Match purchase orders with shipment;
•Inspection & quality control on all work completed;
•Provide strategic input on an ongoing basis;
•Maintain existing customer base; Offering after-sales support services;
•Manage and process customer queries; Offering customer focused solutions;
•Evaluation and estimation of hydraulic units for costing purposes;
•Managing site installations, commissioning of hydraulic systems, industrial/ mobile applications.
Industrial Engineering
•Support to external customer base; Selling, marketing Rexroth Bosch Hydraulic equipment; Technical advice to existing client base and new clients;
•Achieving a target for component sales and repairs;
•Planning of sales budget for own customer base with profit margins;
•Composed detailed reports and forecasts in order to assist sales & marketing;
•Looking after and responsible for all jobs: repairs, commissioning of installations & new products e.g. Valves, filtration, pumps, motors, final drives, pneumatics, hose & fittings.
•Quotes on repairs, components and various projects;
•Worked closely with all principals to optimize sales results;
•Planned and conducted sales presentations;
•Stock control on order placing for future sales prospects.
Handcraft, Technical
•Design and Installations of various kitchens, bedrooms, offices and Cupboards;
•Measuring out work areas according to layout and design plans;
•Ripping out and disposing of old units and suites;
•Measuring and cutting worktops, recesses and joints;
•Fitting units and appliances.
~ Hydraulic Cylinder, motor repairs and services;
~ Replacement & safe handling of key lift components; Precision cutting of lift rails & guides;
~ Installation of full range of domestic and public access lifts;
~ In completed training of electrical and mechanical engineering towards NVQ level for a diploma.
Reason for leaving: Visa Expired
~ Planning and organising accommodation, catering and other hotel services;
~ Supervisor's front-of- house functions: reception, reservations, concierge, food, beverage & housekeeping;
~ Promoting and marketing the hotel in order to increase business;
~ Pay attention to details, provide a standard of service & presentation that meets guests' expectations;
~ Analysing sales figures and devising marketing and revenue management strategies;
~ Managing budgets and financial plans as well as controlling expenditure;
~ Maintaining statistical and financial records; Setting and achieving sales and profit targets; Planning work schedules for individuals and team;
~ Meeting and greeting customers; Dealing with customer complaints and comments;
~ Carrying out inspections of property and services;
~ Ensuring security is effective; Supervising maintenance, supplies, renovations and furnishings providing that the rooms are kept in good order to ensure customers is kept with good accommodation;
~ Dealing with contractors and suppliers using their services for the hotel;
~ Ensuring compliance with licensing laws, health and safety and other statutory regulations.
Reason for leaving: Career Advancement
~ Managing fleet of 32 vehicles; Call center of (6 personnel);
~ Fleet vehicle change over for contract purposes;
~ Reconciliation of petrol cards, Trip sheets and services on a monthly basis;
~ Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods;
~ Management of staff (48) and procedures;
~ Management of complete operational duties as well as admin thereof;
~ Prepare invoices for orders and deliveries as part of record keeping and evidence of transaction; Processing of claims;
~ Client liaison, Key account management, visits to client branches and sites;
~ Inspect goods to be delivered to ensure that they are in the right quantity and quality;
~ Supervise the loading of such goods into vehicles for delivery.
Reason for leaving: Relocated
~ Driving, Rigging & Big vehicle recoveries; Travelled 7 African countries
~ Exporting & importing freight with super-link transport vehicle
Reason for Leaving: Career Advancement
Computer Hardware, MS Windows '95, PowerPoint, MS Office, Microsoft Word, Excel, Outlook
High School