Logistics Coordinator
STC Channels is one of highly global distribution company of telecom services and devices
Total years of experience :9 years, 11 Months
Evaluate the requirement of Apple iPhone Seed stock at the time of new model launch, create purchase requisition, follow up with the supplier and customs clearance team to ensure timely delivery of the shipments at STC Logistic Operation warehouse as per purchase order.
•Evaluate the requirement of iPhone Seed stock at After Sales Service Centers, create stock transfer orders and upload on ERP. Ensure timely delivery of shipments in coordination with the warehousing, order fulfilment and logistics teams.
•Follow up on Bulk Return shipments containing defective iPhone devices to the supplier (Apple) in order to ensure that the shipments are received in Apple warehouse and in Apple Global Service Exchange system (GSX) as well.
•Prepare Bulk Return to Apple form for the defective iPhone quantities delivered at Apple warehouse, obtain management approvals and ensure that the quantities are removed from the inventory by the warehousing team as per approved document.
•Follow up on claims made with the supplier (Apple) and ensure that Apple issue a replenishment device against each claim. Follow up with Apple and STC customs clearance team to ensure timely delivery of the shipments at STC Logistic Operation warehouse as per delivery notes. Prepare Replenishment Inventory from Apple form, obtain management approvals and ensure that full quantities are received in ERP by the warehousing team.
•Handling iPhone Dead on Arrival (DOA) cases. Collecting documents from Retail stores, validating that the case meets DOA criteria as per approved process, like, valid Apple warranty, return within 24 hours, etc. Recall the DOA device from Retail store to logistic operations main warehouse. Inspect devices physically at the warehouse and escalate discrepancies to the management for further investigation and action. Obtain management approvals on the conversion of commercial stock to seed stock for valid devices. Once conversion is completed, prepare stock transfer orders on ERP for valid DOA quantities and follow up for the timely delivery of shipments at After Sales Service Hub to be subsequently shipped to Apple.
•Prepare inventory variance report after month end physical count at the After Sales Service Centers by comparing system on hand quantities with the physical count quantities. Collecting justification for the variances from After Sales team with initial incident reports. Coordinate with finance team to agree on the required actions in order to clear the variances. Escalate the variances to the management in order to take further action.
•Analyze carrier (Transport Company) monthly invoices for the services provided; seek corrections in the invoices from the carrier, if required. Process invoices for payment to the carrier through finance team after obtaining the required approvals from the management.
In charge of building and managing the relationship and contracts between the company and its suppliers and vendors. Responsible for being the focal point for the treatment of all contractual issues and also involved in organizing and controlling working relationships with these business partners.
•Working hard to reach resolutions and agreements with customers and suppliers.
•Negotiating and managing external and internal procurement and contracting arrangements.
•Identify procurement opportunities and ensuring these opportunities are evaluated and progressed.
•Clarifying goals with all interested parties.
•Evaluating the needs of customers and clients.
•Facilitating the re-negotiation of existing contracts.
•Managing invoices from generation to payment.
•Contributing to the business development of the company.
EDUCATIONAL QUALIFICATION: Master of Business Administration - (Marketing). •
BBA : - Bachelor of Business Administration.