Gabriela Friedman, Industrial/Organizational Psychologist (I/O Psychologist)

Gabriela Friedman

Industrial/Organizational Psychologist (I/O Psychologist)

Insights Psychology DMCC

Location
United Arab Emirates - Dubai
Education
Master's degree, Organisational Psychology (Coursework included Human Resource Management principles)
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

Industrial/Organizational Psychologist (I/O Psychologist) at Insights Psychology DMCC
  • United Arab Emirates - Dubai
  • My current job since September 2018

 Devised teambuilding programs, which incorporate personality tests, decision-making, problem solving, and conflict management tools.
 Devised and executed seminars and workshops on stress and anxiety management.
 Executed one-on-one diagnostic and psycho-educational assessments for adults to identify learning difficulties and provided strategies to overcome difficulties.
 Conducted career counseling sessions for adults on potential career paths, degree selection and MBA routes.

Senior HR Generalist at Neurospinal Hospital (+- 300 employees)
  • United Arab Emirates - Dubai
  • July 2017 to June 2018

 Developed practical ‘people’ strategies, which addressed immediate and long-term key business objectives, such as effective recruitment of over 100 medical staff (nurses), pay & benefit reviews, communication, UAE labour law, engagement, retention, performance management, and attendance.
 Implemented a full recruitment framework; including defined policies, job specification analysis, recruitment flow process and offer management. Set up a preferred supplier agreement (PSL).
 Responsible for the recruitment budget for the nursing division and delivered monthly reports into the COO and HR Director.
 Implemented a performance management system and ensured CRM such as Sap and Facts were updated.
 Executed a benchmark program outlining a new pay & benefit program to contribute to the attraction and retention policies of the hospital.

HR Business Partner at M4JAM SA (Subsidiary Company of DNI +- 100 employees)
  • South Africa
  • August 2015 to May 2017

 Responsible for senior level decision-making, day-to-day management and strategic direction of the HR department across the Telecommunication business.
 Managed the overall direction of the HR team, supporting cross-functional demands on the team across all areas including transformation, policy & program development, employee relations, performance management, recruitment, regulatory compliance and labour law.
 Worked with the senior leadership team, which were across Southern Africa, to define and deliver effective HR solutions, which were aligned to the business strategy.
 Led and delivered organisational change activities, supported organisational design and delivery of all associated change management activities; which lead to cost savings and a higher productivity ratio.
 Designed and executed the implementation of various policies, practices and training including maternity, flexible working, mentoring, equal opportunities, headcount management, and dismissal.
 Oversaw the formal annual performance and development process, succession planning; trained managers and addressed performance issues.
 Collated workforce and functional insight and used the data proactively to identify issues and provide resolution to performance and highlighted training issues.
 Consulted and coached senior managers to ensure appropriate practices, cultures, inclusion and leadership standards were met.
 Ensured all policies and procedures were in compliance with labour law and applicable to the group as a whole.
 Used career assessments, to provide career development to staff. Provided counsel to employees on all work related concerns, such as job satisfaction, absenteeism, interpersonal conflict and poor on-the-job
performance.

HR and Payroll Administrator at DNI (+- 200 employees)
  • South Africa
  • June 2014 to July 2015

 Supported the HR Manager on daily HR administrative and operational activities.
 Provided guidance to all employees in understanding main HR policies, processes and tools. Made sure all employees were able to access HR information and if necessary ensured training was in place to support them executing HR processes effectively.
 Project managed and delivered a pay review and alignment program that standardised pay for employees.
 Collaborated with the outsourced Payroll consultant on all payroll related matters.

Education

Master's degree, Organisational Psychology (Coursework included Human Resource Management principles)
  • at University of the Witwatersrand
  • December 2014

Organisational psychology deals with the selection, growth and development of employees within organisations

Bachelor's degree, Psychology and Law
  • at University of the Witwatersrand
  • June 2013

Specialties & Skills

Employee Health
Psychometrics
Training and Development
Employee Relations
Personnel Recruiting
Employee Relations
Microsoft Office (excel and powerpoint)
Performance and Talent Management
Change Management
UAE Labour Law
Onboarding and Induction
Recruitment, Selection and Retention
Training and Development
Counselling
Psychometric assessments
Employee well-being
Excellent communication

Languages

English
Native Speaker
Afrikaans
Intermediate
French
Beginner

Memberships

HPCSA
  • Registered Organisational Psychologist
  • June 2015

Training and Certifications

16PF (Certificate)
Date Attended:
October 2014
Myers Briggs Type Indicator (Certificate)
Date Attended:
December 2014
Applied Suicide Intervention Skills (Training)
Training Institute:
Livingworks
Date Attended:
February 2019
Duration:
16 hours

Hobbies

  • Travelling
  • Gym