Orientation Specilist
Holy Spirit University of Kaslik
Total years of experience :16 years, 5 Months
Offer visitors and future students the best support possible;
Spread accurate information related to majors and job opportunities;
Manage all administrative and technical procedures.
Prepare and organize language placement tests and entrance exams with the collaboration
of USEK campuses (Chekka, Zahlé and Rmeich), the faculties and office members
Publish exam results and activate their major choices.
Prepare statistics each year based on the chosen majors and the number of students
Assisting in check-in of students, parents, and guests as they arrive;
Conducting campus guide tours for parents and students;
Responding to student and parent questions;
Making contacts with students before, during, and after orientation;
Built strong relationships with Governmental Politicians and decision makers in South of Sudan
Secured and signed several governmental contracting projects.
Built strong relationships with Multi-national companies that were capable to execute the awarded projects in South of Sudan.
Identified and commissioned the suitable International contractors to sub-contract those projects.
Elaborated Business contracts related to the execution of those projects with their Performance Bond, Bank guarantee, etc.
Developed the bank’s retail products from the beginning as the bank was not retail oriented.
Designed and implemented the Retail Banking Standard Operating Procedures (SOP)
Mentored and monitored the lending units and granted approvals on retail loans
Collaborated in all marketing campaigns for the newly launched Retail products from forums, exhibitions, brochures and ads.
Formulated the retail conditions, interest rates applied for all the retail loans as per BDL regulations.
Prepared financial reports and assessments for the bank's branches.
Prepared the quarterly Newsletter results
Prepared the yearly loan portfolio for each product per branch
Developed and increased customers' portfolio by addressing customers' need in terms of accurate information, guidance and suitable offers.
Conducted field visits for current and potential companies to maintain and increase Bank’s portfolio
Promoted the bank’s products and services for Retail and Corporate clients
Segmented and determined various business sectors and types for accurate and efficient results.
Managed a team of 28 to 40 sales person in order to increase the sales
Developed sales strategies, marketing campaigns and close follow-up to monitor the performance.
Personal loan, Car loan and Credit cards studies.
Knowledge in 16 retail products
Prepare and set yearly and monthly objectives for all Branches
Follow up on Yearly/monthly objectives
Close monitoring on all the branch’s performance in all retail products (62 branches)
Preliminary study for Personal loan, Car loan and Credit cards
Regular market studies (competitors, Mystery shopper) and studying new products available in the market (benchmarking).
Increasing the sales activity of the branches by providing new customers, loans etc..
Follow up on their strengths and weaknesses (sales performance)
Regular inspections and visits to the branches to ensure Service Excellence.