Bayt.com

كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
Gailen Stevens, Registration Coordinator & Customer Service Representative

Gailen Stevens

Registration Coordinator & Customer Service Representative·AZTECH Training & Consultancy

الإمارات العربية المتحدة

بكالوريوس, Hospitality And Hotel Management

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 4 أشهر

Registration Coordinator & Customer Service Representative

نوفمبر 2023 - حتى الآن

AZTECH Training & Consultancy

دبي، الإمارات العربية المتحدة

نوفمبر 2023 - حتى الآن

Managed end-to-end registration processes, proactively identifying and
resolving issues to ensure seamless event execution and exceptional
customer experience.
Delivered high-quality customer service by handling inquiries, resolving
complaints, and ensuring accurate and timely registration support in a
fast-paced environment.
Coordinated with strategic partners and stakeholders (including Glomacs,
Anderson, Copex, Coventry Academy, Euro-matech, Petro Knowledge, and
Oxford Training) to ensure smooth program delivery.
Oversaw course coordination and documentation management, including
preparation, presentation, filing, and shipment of materials to corporate
and MNC clients in line with compliance and deadlines.
مجال الشركة:
مراكز التدريب والتعليم
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Sales & Customer Service Manager

مايو 2023 - نوفمبر 2023

Light House Technologies

دبي، الإمارات العربية المتحدة

مايو 2023 - نوفمبر 2023

Led team meetings to drive sales performance, improve KPI
achievement, and enhance customer satisfaction and retention.
Developed and executed seasonal sales strategies and promotional
campaigns focused on revenue growth and market expansion.
Monitored competitor activity and market trends to maintain
competitive positioning, business agility, and brand relevance.
Ensured strict adherence to service standards and operational
procedures, safeguarding brand reputation and service excellence.
Analyzed customer data, sales performance, and market trends to
support strategic planning and data-driven decision-making.
مجال الشركة:
ألعاب الفيديو
الدور الوظيفي:
المبيعات

Customer Service Manager

مارس 2022 - مايو 2023

ZealManagement

دبي، الإمارات العربية المتحدة •هجين

مارس 2022 - مايو 2023

Delivered constructive feedback and performance coaching to improve
staff productivity, KPI achievement, and customer service excellence.
Planned workforce scheduling and rota management to ensure
operational efficiency, cost control, and optimal customer coverage.
Implemented employee training and development programs to
enhance team capability, engagement, retention, and service quality
standards.
Monitored, evaluated, and improved operational processes to drive
business objectives, reduce inconsistencies, and ensure compliance
with service standards and SOPs.
مجال الشركة:
ألعاب الفيديو
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Operations Coordinatior

فبراير 2020 - يناير 2022

KASO

دبي، الإمارات العربية المتحدة •هجين

فبراير 2020 - يناير 2022

Provided leadership and guidance to internal teams to achieve sales
targets and improve KPI performance.
Managed vendor coordination, purchase processes and invoice
reconciliation to ensure financial accuracy and operational efficiency.
Supported business growth by collaborating with sales teams to
generate new business opportunities and drive revenue.
Reduced operational discrepancies by training staff on policies,
procedures, and best practices to ensure compliance and
consistency.
Managed supplier onboarding and coordination, ensuring effective
communication and alignment with sales and procurement
requirements.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الخدمات المساندة

CNC Sales & Customer Support

يناير 2018 - يناير 2020

Robotech Middle East FZ

عجمان، الإمارات العربية المتحدة •هجين

يناير 2018 - يناير 2020

Applied strategic marketing techniques to drive sales growth and
improve customer acquisition.
Negotiated contracts and commercial terms with clients and vendors
to secure profitable business deals.
Utilized strong product and industry knowledge (CNC sector) to
support customer solutions and sales effectiveness.
Developed and executed marketing and advertising strategies to
support continuous business expansion and revenue growth.
Coordinated logistics operations, ensuring efficient transportation,
storage, and delivery of goods in line with operational standards.
Identified and developed new business opportunities through
networking, lead generation, and client engagement.
مجال الشركة:
الصيانة التقنية

التعليم

London School of Business and Finance

يناير 2020

يناير 2020

بكالوريوس، Hospitality And Hotel Management

سنغافورة

HIGH SCHOOL Indian Excellent Pvt. School

يناير 2016

يناير 2016

الثانوية العامة أو ما يعادلها، High School

الإمارات العربية المتحدة

المعدل التراكمي (التقدير): جيد جداً

المعدل التراكمي (التقدير): جيد جداً

n/a

Skills

Team oriented
Expert
Team oriented
Expert
AutoCAD
Expert
AutoCAD
Expert
Sales
Expert
Sales
Expert
Team Handling
Expert
Team Handling
Expert
Customer Service Management
Expert
Customer Service Management
Expert
COMPUTER NUMERICAL CONTROL (CNC)
Expert
COMPUTER NUMERICAL CONTROL (CNC)
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
ONBOARDING
Expert
ONBOARDING
Expert
REGISTRATION
Expert
REGISTRATION
Expert
OPERATIONS
Expert
OPERATIONS
Expert
SALES
Expert
SALES
Expert
CUSTOMER SATISFACTION
Intermediate
CUSTOMER SATISFACTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
3d & 2D Rendering
Expert
3d & 2D Rendering
Expert
MS Office
Expert
MS Office
Expert
MS Excel
Expert
MS Excel
Expert
Google Sheets
Expert
Google Sheets
Expert
AI Intergration
Expert
AI Intergration
Expert
Chat GPT Integration
Expert
Chat GPT Integration
Expert
CRM Software
Expert
CRM Software
Expert
Logistics Software
Expert
Logistics Software
Expert
Email Preparation
Expert
Email Preparation
Expert
Chat Bot & Chat Preparation
Expert
Chat Bot & Chat Preparation
Expert
Tele Calling Service
Expert
Tele Calling Service
Expert
Data Input
Expert
Data Input
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
SALES
Intermediate
SALES
Intermediate
Administration
Expert
Administration
Expert
Data Entry
Expert
Data Entry
Expert
Microsoft Office
Expert
Microsoft Office
Expert

اللغات

الانجليزية

اللغة الأم

الهندية

مبتدئ

الفرنسية

مبتدئ

الصينية

مبتدئ

الهوايات والاهتمامات

Listening To Music

n/a