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Gamal Farid, Tour leader

Gamal Farid

Tour leader·Odeon Tours Egypt

Egypt

Bachelor's degree, Tourist guidance

Work experience

Total years of experience: 15 years, 10 months

Tour leader

August 2010 - Present

Odeon Tours Egypt

Hurghada, Egypt

August 2010 - Present

I am in charge of VIP tourists once they arrive until their departure, i am responsible for every thing which related to their visit as, transfer, leading tours, providing necessary information, follow up all kinds of issues, providing customers with high level of customer service

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Alexandria university, Faculty of tourism and hotels

May 2010

May 2010

Bachelor's degree, Tourist guidance

Egypt

GPA (percentage): 65%

GPA (percentage): 65%

Skills

Problem Solving
Expert
Problem Solving
Expert
Hospitality
Expert
Hospitality
Expert
Tour Management
Expert
Tour Management
Expert
Customer Service
Expert
Customer Service
Expert
Tourism
Expert
Tourism
Expert
communication skills
Expert
communication skills
Expert
Presentation skills
Intermediate
Presentation skills
Intermediate
Administrative skills
Intermediate
Administrative skills
Intermediate
Customer service skills
Expert
Customer service skills
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Problem Solving
Expert
Problem Solving
Expert
Hospitality
Expert
Hospitality
Expert
Tour Management
Expert
Tour Management
Expert
Customer Service
Expert
Customer Service
Expert
Tourism
Expert
Tourism
Expert

Languages

Russian
Expert
Arabic
Native Speaker
English
Expert

Hobbies

  • Reading
  • travelling
  • swimming