Analyst
TechMahindra LTD
Total years of experience :6 years, 2 Months
Ensures systems are working well and necessary programs have access and permissions
Acts as the central point of contact for all schedule exceptions and time off requests
Tracks performance of call routing strategy and makes recommendations to improve service levels and efficiency
Provides clerical support as required
Responsible for the maintenance of service levels and the real-time and advanced coordination of all phone and non-phone activity
Assure the timely dissemination of reports and information
Serve as a resource regarding the reporting of call center efficiencies, team and individual statistical analysis, and process improvement.
Completes special projects as required.
Delivers wholesale products to customers
Verify completeness of delivery and maintain cleanliness and condition of vehicles
Negotiate and visit with potential customers for new business
Relays product information, description and uses of construction products and materials that are for sale
Provision of invoices and quotations to customers
Negotiate the terms of agreement and closure of sales
Works with buyers and suppliers for suggestions on re-orders of materials and customer requests
Supervisions employees and conduct necessary trainings (ie. Product Information Coaching) to establish standards
Processes and provides invoices to customers
Participation on inventory of materials and projection of sales of the succeeding work days
Greets and assist customers, promote sales and demonstrate good customer relations
Handles customer complaints and takes action to resolve it
Warehouse-in-Charge
Knowledgeable on important information, description and uses of construction products and materials that are for sale
Offers assistance to customers by welcoming and greeting
Directs customers by escorting them to counters and help them with more selections offering suggestions and opinions.
Processes payments by totaling purchases; processing checks and cash
Part-time Storekeeper, Mikhail’s Chairs and Balloons for Rent 2005-2015
Angono, Rizal
Selling and renting of party items
Manages deliveries of orders