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Ganesh Kumar G, Restaurant Manager

Ganesh Kumar G

Restaurant Manager·Dubai Grand Hotel

United Arab Emirates

Master's degree, MBA in Tourism and Hotel Management

Work experience

Total years of experience: 20 years, 0 months

Restaurant Manager

April 2017 - Present

Dubai Grand Hotel

Dubai, United Arab Emirates

April 2017 - Present

• Taking care of Food and Beverage Department and Ensure the smooth functioning of the Restaurant.
• Responsible for the Training of Food and Beverage personnel.
• Responsible for planning and costing menu with chef for Restaurant.
• Ensure that all the operational standards set for Equipment and Processes are followed.
• Taking care of the Inventory in the Food and Beverage Department twice a month.
• Ensure that all hygiene standards and Food Safety standards are followed.
• Analyses Guest Comment Card and their suggestions.
• Responsible for planning and purchasing Food and Beverages with Purchasing Department for the Restaurant.
• Taking care of the duty allocation and organizing shift of the Food and Beverage Department

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Multi Unit Manager

February 2016 - December 2016

Tablez Food company Pvt. Ltd.

Bengaluru, India

February 2016 - December 2016

• Taking care of Food and Beverage Department and Ensure the smooth functioning of Restaurants of Tablez Food Company, Bangalore, India (Bloomsbury’s, Galitos and Cold Stone).
• Analyses Guest Comment Card, their suggestions and take appropriate actions.
• Responsible for the Training of Food and Beverage personnel of Bloomsbury’s, Galitos and Cold Stone.
• Responsible for planning and costing menu with chefs of Bloomsbury’s, Cold Stone and Galitos.
• Ensure that all the operational standards set for Equipment and Processes are followed in the Restaurants.
• Ensure that Inventory in the Food and Beverage Departments are followed, twice a month.
• Planning and overlooking Execution of the Business plans for these Restaurants.
• Identifying the potential market of the restaurant and Plan Local store marketing to get in more business and customers.
• Working closely with the Restaurant Manager to improve the profitability by providing necessary coaching and guidance on how to bring down controllable expenses and food cost.
• Helping the team to work on their individual development plans to move up on their Carrier.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

March 2014 - February 2016

Bloomsbury's Boutique Cafe and Artisan bakery

India

March 2014 - February 2016

• Taking care of Food and Beverage Department and Ensure the smooth functioning of the Restaurant.
• Responsible for the Training of Food and Beverage personnel.
• Responsible for planning and costing menu with chef for Restaurant.
• Ensure that all the operational standards set for Equipment and Processes are followed.
• Taking care of the Inventory in the Food and Beverage Department twice a month.
• Ensure that all hygiene standards and Food Safety standards are followed.
• Analyses Guest Comment Card and their suggestions.
• Responsible for planning and purchasing Food and Beverages with Purchasing Department for the Restaurant.
• Taking care of the duty allocation and organizing shift of the Food and Beverage Department

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Cafe Manager

August 2012 - February 2014

Cafe Coffee Day

India

August 2012 - February 2014

• Ensure the smooth day to day functioning of the Cafe.
• Making daily Reports and weekly P&L Reports for Area Manager.
• Taking care of the Inventory in the Cafe every month.
• Ensure that all the operational standards set for Equipments and Processes are followed.
• Taking care of all Requisitions in the Cafe.
• Ensure that all hygiene standards and food safety standards are followed.
• Taking care of the duty allocation and organizing shift.
• Responsible for the training of new employees including Managers and Team Members.
• Responsible for solving Employee and Customer complaints and queries.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Senior Team Member

April 2010 - April 2012

Caribou Coffee

Al Kuwait, Kuwait

April 2010 - April 2012

• Greet and Taking orders from the guest.
• Prepare and serve Coffee and other Food and Beverages. .
• Maintaining hygiene and cleanliness standards in the store areas.
• Re-stocking inventory and communicating store needs.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Senior Team Member

May 2006 - January 2010

HYATT/ISTA Hotel, Bangalore

Bengaluru, India

May 2006 - January 2010

• Perform all necessary tasks to serve food and service preparations before, during and after serving Food and Beverage (mis-en-place and mis-en-scene) according to the service standards of the hotel.
• Maintenance and up keep of all service equipment and materials.
• Responsible for getting stock for stores and maintaining hygiene standards in storage.
• Develop and maintain good working relationships with all kitchen and stewarding staff.
• Pleasant interaction with guest and always ready to serve.
• Maintaining hygiene and cleanliness standards in the service areas.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Industrial Trainee

May 2004 - October 2004

Casino Group of Hotels, Cochin

Kerala, India

May 2004 - October 2004

Industrial Trainee

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Bharathiyaar University

September 2014

September 2014

Master's degree, MBA in Tourism and Hotel Management

India

GPA (percentage): 56%

GPA (percentage): 56%

I have completed MBA in Tourism and Hotel Management from Bharathiyaar University of Distant Education in 2014
View attachment

IHM Trivandrum.

May 2006

May 2006

Bachelor's degree, Hospitality and Hotel Administration

India

GPA (percentage): 80%

GPA (percentage): 80%

I have successfully completed Bachelor of Science in Hospitality and Hotel Administration from Institute of Hotel Management and Catering Technology , Trivandrum, in 2006 with overall percentage of marks 62.47%. and completed my Industrial Training from Casino Hotel, Cochin from May 2004 –October 2004 as a part of curricullum Member of the Quality Controlling team and Green team in the Institute. Won Prizes in the Annual Sports Meet in 2003 & 2004 from the Institute. Won prizes for excellence in Attendance.

Skills

History
Expert
History
Expert
Administration
Expert
Administration
Expert
Banquets
Expert
Banquets
Expert
Catering
Expert
Catering
Expert
Hospitality
Expert
Hospitality
Expert
C and Fortran 77.
Beginner
C and Fortran 77.
Beginner
Internet, MS Word, Excel, Power Point
Intermediate
Internet, MS Word, Excel, Power Point
Intermediate
History
Expert
History
Expert
Administration
Expert
Administration
Expert
Banquets
Expert
Banquets
Expert
Catering
Expert
Catering
Expert
Hospitality
Expert
Hospitality
Expert

Languages

English

Expert

Training and Certifications

Training
HRIS
Tablez food Company Pvt. Ltd
Aug 2016

Hobbies and interests

Watching Television, Listening to Music, Surfing internet