General Manager
Future Communications Company International
Total years of experience :21 years, 8 Months
Lead the company in a turnaround effort that took the company from the declining revenue and increasing losses to stability and growth. In a span of just 6 months achieved positive P&L and increased revenue by restructuring the company cost, resources and addressing the customer’s needs dynamically. Created the five year strategy plan to achieve and multiply the company growth and net profit keeping in mind the investors’ expectations and business trends which already started reflecting in the company financials.
Key Responsibilities:
Responsible for the day to day smooth operation of the company and achieving the financial goals of the company;
Ensure that a well planned strategy in place keeping in mind the organisation goals and growth expectation, investors expectation, market trend, staff satisfaction and career growth, social responsibility, etc;
Provide leadership to the department managers (operation & projects, finance, business development, human resources, procurements, legal and IT) in key decision making and resolving complex issues internally or/and externally;
Ensure that all department heads and the staff given awareness about company strategy, policies, procedures, best practices, etc so that they can work as per the expectation and guideline to achieve the corporate objectives;
Lead from the front major project bids, customer negotiations, transition of important projects and ensure that we meet and exceed the customer expectations and meet our corporate revenue and profitability;
Guide the sales and business development team in achieving the sales and meeting the customers need, address all customers grievances and provide suitable solutions;
Lead the preparation of company budget, budget allocation and control with coordination with the department managers and the finance department;
Weekly and monthly review of various MIS reports referring to performance, shortcomings, financial and commercial situations, etc and ensuring corrective actions keeping the corporate goals as the yard stick;
Ensure that best practices, policies, procedures and systems have been implemented in company and departments and the staff following the same as per the requirement and need;
With HR and other department heads ensured that right candidates has been hired in the company, proper training provided and best possible work culture and environment created and maintained across the company;
Ensure that all financial records properly maintained as per IFRS and international standards requirement, books are audited periodically and financial results generated accurately and on time as required for internal and external purposes;
Ensure that company cash flow has been effectively managed, invoices to customers timely generated, receivables and payments have been efficiently followed and maintained to ensure that all the internal funds have been efficiently used and least depend on external borrowings to control the financing costs.
Lead the finance team in front of the banks and external funding agencies while negotiating the funding for the projects;
Ensure that all Government and statutory compliances and responsibilities fulfilled.
• Preparation of periodic and annual budget for projects & revenue centers within the projects;
• Planning of the long and short term financial requirements of the organization and projects, feasibility study, advising the management on the new investment proposals, project financing and planning;
• Analysis all risks related to business such as related to execution of the ongoing and new projects/businesses, achieving the financial targets, new challenges, expanding the business by adding new services, establishing new JVs or branches, etc. Advise the management and take steps from time to time to control or minimize those risks;
• Planning, monitoring & controlling the resource requirements of the projects and the revenue centers associates to optimize the resource utilization in variance with the revenue/business opportunities;
• Implementing and monitoring all cost control majors across the projects/business units as per the management strategy and targets;
• Review and implement all corporate policies & procedures, internal control process within all business units with the help of project heads and other business managers;
• Reviewing all the price quotes before submit to the prospective clients. Advice/support costing personnel from time to time relating to any costing issues to improve the competitiveness & ensure that all cost and risks calculated properly;
• Review all the LOIs and contracts before signature/approval related to legal consequences, risks associates, terms and conditions relating to payment, insurance, guarantees, etc.
• Liaison with banks from time to time for the financial requirements, insurance companies for insurance requirements, government agencies relating to taxation and other financial matter;
• Consolidate the financials of all business units & JVs, timely compliance of the accounting information, monthly reporting, etc. Coordinate with auditors for timely completion of quarterly and annual audit;
Accomplishments:
• Identified the loss making units in short span of time, particularly the fast food division which was making huge loss. Feasibility study prepared against all existing units, all units not feasible has been closed or relocated to a better location and new units’ established in UAE and outside UAE after proper study. The product pricing, costing and inventory control system established and the division become profitable in one year time.
• Introduce and lead franchise of the fast food division; TMs registered in multiple countries, a franchise division established to expand the fast food business and in a very short time multiple franchise outlets established in India, Jordan, Sudan, KSA, etc.
• Improve the efficiency of air cargo division by implanting the ERP for warehousing, proper utilization of warehouse space, improve the efficiency of the distribution team and controlling the pilferage of goods in the warehouse by proper tracking of the various cargo items which saved few million Dhirams.
• Established internal control system, reporting, analysis, cost control, ERP & CRM system across the organization which help in monitoring inventory, purchase, customer wise sales, customer relation, increase the effective utilization of resources, reduce operation cost, etc as a result the revenue increased to two fold in 3 years and the net profit by more than fourfold during the same period;
• Report and regular monitoring helped to improve the company and all business units viability, revenue and profitably. Additional line of business-real estate and electromechanical division established very successfully. New HR policy has been adopted across the organization which reduce the staff turnover and help in achieving more sales;
Looking after the overall accounts & finance functions, finalization of accounts, budget and periodic MIS reports, compliance with the statutes and other corporate requirements, audit (both internal & external), comply with the requirement of HLL, costing of the products & cost control, working capital management including receivable, payable and inventory management, arrangement of working capital and long term loans, implementation of internal control procedures and systems, etc.
Ist Class with accounting honors.