CONSUTLANT/SENIOR CONSULTANT
Tradeline Recruitment
Total years of experience :22 years, 3 Months
Oversaw end-to-end recruitment administration processes, ensuring precision and confidentiality.
Professionally communicated with clients and candidates, both verbally and in writing, establishing strong relationships
Effectively advertised vacancies, screened candidate cvs, and arranged interviews to streamline the recruitment process.
Conducted thorough identification and interviews of prospective candidates, demonstrating keen judgment and assessment skills.
Managed a small team, providing support and guidance, contributing to a collaborative and high-performing work environment.
Cultivated trusting client relationships through service excellence, ensuring client satisfaction and repeat business.
Developed vendor management systems tailored to clients needs, optimizing efficiency in recruitment process.
Successfully transitioned from managing a blue collar trades and labour desk
to a white collar social housing desk, showcasing adaptability and versatility.
Managing all recruitment administration, ensuring accuracy and confidentiality.
Communication professionally with clients and candidates, both verbally and in writing.
Advertising vacancies, screening candidate CVs and arranging interviews.
Identifying and interviewing prospective candidates.
Oversaw management of a small team providing support and guidance.
Developing trusting client relationships by delivering service excellence.
Developed vendor management systems tailor to clients needs.
Billed over 375k in financial year.
Worked on a Blue-collar Trades and Labour desk and promoted onto a White Collar Social housing Desk.
Used performance data and improvement initiatives to align service outputs with Commissioner goals.
Led on developing processes that would allow the service to eficiently capture and report on Key Performance Indicators outlined by commissioners.
Ensured that the data provided about the service was of the highest quality and was in accordance with local and national legislation.
Created a variety of analytical reports tailored to a wide variety of audiences including commissioners, board members, & clinical/non clinical staf.
Analysed trends in data to help identify areas in clinical working that could be strengthened to allow better performance.
Worked with a support team to provide guidance and help to health care professionals when using data systems.
Acted as the Communications Lead on all internal and external communications for a range of services throughout the company.
Communicated with a wide variety of audiences and stakeholder via various methods including newsletters, reports & organizations social media
Responsible for the communications campaigns which supported the service outcomes outlined by the Directors.
Identified and utilized audience insight and stakeholder mapping techniques to build recommendations for communications strategy and planning.
Responsible for the delivery and monthly reporting of progress to the Head of Communications and service areas/ portfolio leads.
Responsible for the efective operational and business management of extended access hubs services in the south of the borough reaching consistent weekly usage of 95%
Produced weekly and monthly analytical reports of performance for the whole of the service.
Project Managed various parts of the service working within dynamic deadlines and targets.
Aided in creation of clinical governance policy that was implemented under governmental guidelines in relation to data protection & confidentiality.
Liaised with patients at regular patient participation groups to understand how the service could be better tailored to their needs.
Drafted various briefs, reports & agendas for a range of meetings and events.
Managed a cohort of staf to maintain a patient-focused service, aiming to reduced waiting times and meeting agreed targets and standards.
Managed and prioritized a heavy workload while maintaining a high standard of eficiency & productivity.
Compiled quarterly budget reports, financial spreadsheets and organizational charts to improve ofice organization.
Updated staf of service developments and new protocols.
Facilitated efective communication between patients and members of the healthcare community.
Managed a high-volume caseload in a pressured environment.
Engaged with patients to help provide them with self-help solutions around their management of medical conditions.
Co-ordinated complex patient cases to ensure all non-medical aspects were managed.
Provided Information and advice to patients and direct them to the right services.
Assisted patients to engage with community-based services, groups and activities.
Worked as part of a team in a pressured environment.
Used strong customer service communication skills when communicating with a wide variety of stakeholders.
Input complex medical data onto patient records.
Assisted with receptionist duties, file organisation and research and development.
Ensured all practice protocols are understood and adhered to.
Fulfilled receptionist duties including answering patient queries over the phone and face to face as well as booking and cancelling appointment.
Facilitate all training and demonstrate duties to new staff.
Learnt the process of inputting medical data Provided basic IT support for the practice.
Used leadership and project management skills to run the surgery which consisted of several clinics including drug and alcohol and refugee clinics.
Offered general assistance to the practice team and projected a positive and friendly image to patients and other visitors either in person or via the telephone.
Responsible for the day-to-day supervision of a team of admin and clerical staff.
Assisted in the supervision of personal development planning for administration and clerical staff and undertake annual appraisals for delegated members of this staff group.