Key Account Business Partner
L’Oreal
Total years of experience :13 years, 5 Months
Prospect for potential new clients and turn this into increased business.
Help manage existing clients and ensure they stay satisfied and positive.
Set up meetings between client decision makers and company’s practice
leaders/Principals.
Handle objections by clarifying, emphasizing agreements and working
through differences to a positive conclusion.
Work with technical staff and other internal colleagues to meet customer
needs.
Arrange and participate in internal and external client debriefs.
Submit weekly progress reports and ensure data is accurate.
Forecast sales targets and ensure they are met by the team.
Track and record activity on accounts and help to close deals to meet these
targets.
Work with marketing staff to ensure that prerequisites (like prequalification
or getting on a vendor list) are fulfilled within a timely manner.
Understand the company’s goal and purpose so that will continual to enhance
the company’s performance.
Accomplishing marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
Achieving marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.
Determines annual and gross-profit plans by analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
Accomplishing marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
Identifying marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
Improving product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
Creating company website, maintain it daily and replying to any inquiries
Implementing SEO practices to the website and raising the number of people
directed through Google to the website
Managing social media (daily posts and replying to comments or requests)
Designing any printed material (packaging, rollups, brochures, leaflets, pop-
ups, shop wall design & posters)
Organizing company events
Handling PR and communication
• Classroom management.
• Planning, preparing and delivering lessons to the classes.
• Preparing and setting tests, examination papers, and exercises.
• Marking and providing appropriate feedback on oral and written work.
• Organising and getting involved in social and cultural activities such as sports competitions, school parties, dinners and excursions.
• Maintaining discipline in the classroom
• Handled the filing system of the Sales & Marketing department.
• Handled the paper work of Director of Sales & Marketing and the Assistant Director of Sales; including follow-ups on their groups, MICE business, offers, contracts, etc...
• Organized and coordinated the sales team business trips and meetings.
• Participated in the E-commerce business of the Resort.
• Handled the official website and official Facebook page; this included updating data, pictures, post latest events, interact with our members, etc…
• Responsible of the resort’s marketing materials (Flyers, Brochures, Fact Sheet, CD, Posters, Rollups, etc).
• Updated the resort’s database for Sales & Marketing.
• Reported to the hotel for the Sales & Marketing Department.
Graphic Designer/ Photographer/ Videographer
• Designed banners, roll-ups, brochures, badges, etc. for various departmental events in the college.
• Worked on internal websites designs
• Took photos and video for most of the events that went in the college.
Web Designer
• Created the basic website layout for different departments in the ministry.
• Implemented graphical material for the computer based exams for the CEPA department.
General Grade: Excellent with Honors Graduation Project Grade: Excellent
IGCSE
