Garima Chhabra

Proficient in handling core HR activities like:
• Talent Acquisition (End to End Recruitment, Competency based Interviewing, C-Suite Hiring, Candidate Negotiation, Employee On-boarding, Mass Recruitment, Vendor Management).
• Talent Development (Training & Development, Career Management, Performance Management, Succession Planning, Employee Engagement, Induction, integration & Mentoring).
• HR Operational Leadership (Strategic Planning, HR Budgeting, HR Internal Communication).
• Design of HR Governance & Policy Frameworks (HR Philosophies, Policies, Processes, Procedures, Standards and Human Resources Information Systems)
Employee Relations (Employee Disciplinary and Grievance Administration)

Job Profile / Job Responsibilities
• Involved in Senior & Middle Management positions in FMCG sectors from various local & international clients.
• All recruitment activities, which involve analyzing job requirements, screening the applications and conducting HR round of interview.

Recruitment and Selection
• Sourcing manpower through conventional as well as traditional modes i.e. Headhunting, Social & Media Networking etc.
• Number of quality recruitment and timely resourcing.
• Managing all recruitment related activities.
• Conducting HR interviews.

Main responsibilities include Business Development, Developing and promoting companies products, formulating in strategies to attract new clients and enhancing base Activities in line with company strategic business plans. Maintaining excellent relations with potential clients and ensuring prompt response to new requirements covering Middle East region.

Worked with National Bank of Ras Al Khaimah as a Collections & Recovery Officer (Mortgage)

Main Responsibilities and Accountabilities

• To effectively resolve delinquent customers in bucket 0 & 1 for assigned mortgage product & to ensure monthly performance objectives for collecting overdue, number of calls made & monitoring calls etc. are achieved.
• To ensure timely recovery of Mortgage loan over dues.
• To ensure smooth flow of work within unit under guidance of RM Recoveries.
• Resolution of customer complaints if any.
• To ensure accurate, error free & complete information put on RLS notepad.
• To update all relevant details communicated with customers in the status for future follow up & reference.
• To prepare and submit errors free complete MIS of assigned accounts to RM Mortgage Recoveries on a regular basis.
• To assist RM Mortgage Recoveries in customer meetings.
• To identify skip accounts at an early stage by account monitoring & escalate the account to skip desk.
• To pro actively identify deteriorating risk at an early stage & escalate such accounts to RM Recoveries for further action.
• To ensure a good or satisfactory Audit rating is received in areas of Tele Recoveries/ Collections.
• To adhere to telephone pickup standards & guidelines as laid down by SQ.
• To provide prompt feedback about customers’ problems / complaints to superiors for decision, resolution / approval (whenever unable to resolve him/herself)
• To be thorough with the Bank’s products, processes, compliance and audit related requirements.
• Ensuring that the agreed service levels are met.
• Ensure strict adherence to the AML guidelines while interacting with customers.

Worked with National Bank of Ras Al Khaimah as an HR Relationship Officer (Expats & Nationals), Dubai, and U.A.E from July 29, 2008 - June 02, 2010.

Job Profile / Job Responsibilities


• Identification of a required staff profile and formulation of the vacancy notice.
• Interviewing candidates and assessment of required skills using customized assessment tools
• Providing advice on the soft skills of candidates in the drafting of recommendations
• Coordinate and follow up all recruitment, placement and transfer actions for staff at headquarters and other field offices.
• Provide advice and support on recruitment and staff selection system.
• Prepare reports on recruitment and vacancy rates.
• Coordinate the preparation of vacancy announcements, renew and submit the vacancy announcements.
• Review and screen applications, provide list of applications.
• Coordinate the short-listing and interviewing activities.
• Prepare job offers to successful candidates and reference check.
• Maintain staffing table and related recruitment tracking tools and statistics.
• Identifying key requirement and potential talent source for the Bank.
• Maintaining comprehensive MIS report for entire Recruitment Department.

Job Profile / Job Responsibilities


• Involved in Higher Management & Middle Management positions in FMCG, IT, Banking & Telecom sectors from various local & international clients.
• Preparing and placing advertisements in the local press.
• Interviewing candidates and checking references.
• Producing job descriptions and contracts of employment.
• Liaising with other departments in the company over candidate selection/rejection.
• All recruitment activities, which involve analyzing job requirements, coordinating with recruitment agencies, screening the applications and conducting HR round of interview. If short listed by the functional head checking the internal parity and closing the position successfully.

Recruitment and Selection

• Sourcing manpower through conventional as well as traditional modes i.e. Headhunting & Networking etc.
• Number of quality recruitment and timely resourcing.
• Managing all recruitment related activities.
• Conducting HR interviews.
• Responsible for internet search, coordinating with the consultants and campus recruitment.
• Supervised, conducted and organized online tests.

Responsibilities also include Business Development, Developing and promoting companies products, formulating in strategies to attract new clients and enhancing base Activities in line with company strategic business plans. To maintain excellent relations with potential clients and ensuring Prompt response to new requirements covering the G.C.C region.

Responsibilities of Business Development, formulation of strategies to attract new clients and enhancing base Activities in line with company strategic business plans.

Responsible for Recruitments & Placements