Gaurav Bhatia, Sales and Marketing Manager

Gaurav Bhatia

Sales and Marketing Manager

NAAM MARKETING MANAGEMENT

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, B.A in Hospitality Management
الخبرات
13 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 6 أشهر

Sales and Marketing Manager في NAAM MARKETING MANAGEMENT
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2016

* Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

* Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.

* Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

* Provides information by collecting, analyzing, and summarizing data and trends.

* Protects organization's value by keeping information confidential.

* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

* Accomplishes marketing and organization mission by completing related results as needed.

Senior Sales and Marketing executive في Brand Avenue / Vertex Trading
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2014 إلى ديسمبر 2015

* Distribution of brands to channel partners
* Targeting new clients by implementing set plans and strategies
* Promotional activities
* Preparing sales report on weekly basis
* Analyzing and investigating price, demand and competition
* Monitoring product performance
* Advising any new trend going on in the market
*Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
* Compiling and distributing financial and statistical information
*Accomplishes marketing and organization mission by completing related results as needed

Business Development / Sales and Marketing Executive في Print & Gift Advertising
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2013 إلى سبتمبر 2014

• Research and Database
• Maintain an accurate and current database
• Identify and develop sources of potential clients
• Increase share of each market sector
• Effectively communicate with clients to gain commitment to purchase
• Maintain regular contact with Key Clients
• Effectively communicate with clients via telephone, face-to-face and written communication
• Provide a weekly schedule of planned activities
• Achieve sales activities within specified time scales as directed by Managing Director
• Maintain a current and accurate knowledge of competitor products, be able to highlight their disadvantages and promote relevant benefits
• Keep abreast of competitor activity and recommend any necessary tactical action
• Maintain a current and accurate knowledge of products
• Provide time-phased, qualified reports on achievement and activities
• Plan diary to make effective use of working day
• Maintain high standard of personal presentation
• Represent in a professional manner at all times
• Undertake all responsibilities with reference to procedures.
• Undertake any reasonable duties as specified by Managing Director

Direct Sales & Reservation Agent في Arenco Group Real Estate
  • الإمارات العربية المتحدة - دبي
  • أبريل 2012 إلى أغسطس 2013

• Understand the different segments within the field of instrumentation and match customer requirements with the suite of products within the organization.
• Visualize and evolve newer applications and project to the prospective customer.
• Develop a complete understanding of the customer segment for such products.
• Meet with business targets set for the accounting year on a monthly basis and ensure a steady booking of orders throughout the year.
• Set evaluation parameters to gauge the customer satisfaction about the products and services.
• Continuously monitor customer satisfaction
• Strategize effectively to create new customers on a continuous basis.
• Market intelligence activities for the sector identify clients and needs.
• Provide strategic inputs through proposals based on what the market demands.
•Work hard to bring new business into the organization.
•Processing visa for potential corporate client

Customer Service Representative في Byblos Hospitality
  • الإمارات العربية المتحدة - دبي
  • مايو 2011 إلى ديسمبر 2011

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Open customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Hotel Operation Trainee (HOT) programme في Country Inn Hotel
  • الهند - أمريتسار
  • يوليو 2010 إلى مايو 2011

* Consistently offer professional, friendly and engaging services
* welcoming guests in a polite and friendly manner.
* working across several areas of Front Office and Food & Beverages.
* Follow cash handling procedures.
* Manage guest queries in a timely and effective manner.
* Up-sell with latest departmental incentives.
* Ensure compliance of brand standards.
* Strive to achieve departmental targets.

الخلفية التعليمية

بكالوريوس, B.A in Hospitality Management
  • في Edinburgh Napier University (Scotland)
  • مايو 2010

I have successfully completed 3 years Management Degree with distinction in the field of Hospitality with specialization in Hospitality Business Development (HBD).

الثانوية العامة أو ما يعادلها, Business & Organisational Management
  • في National Open School
  • أبريل 2007

Specialties & Skills

Sales Driven
Microsoft programs
Business Development
Account Growth
CRM software
Organised, Good Communication, Motivated, Time Management, Flexible, Building Strategies, Passionate

اللغات

الانجليزية
متوسط
الهندية
متمرّس

التدريب و الشهادات

No (الشهادة)
تاريخ الدورة:
July 2007
صالحة لغاية:
May 2010