Sales and Marketing Manager
NAAM MARKETING MANAGEMENT
Total years of experience :13 years, 7 Months
* Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
* Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
* Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
* Provides information by collecting, analyzing, and summarizing data and trends.
* Protects organization's value by keeping information confidential.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Accomplishes marketing and organization mission by completing related results as needed.
* Distribution of brands to channel partners
* Targeting new clients by implementing set plans and strategies
* Promotional activities
* Preparing sales report on weekly basis
* Analyzing and investigating price, demand and competition
* Monitoring product performance
* Advising any new trend going on in the market
*Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
* Compiling and distributing financial and statistical information
*Accomplishes marketing and organization mission by completing related results as needed
• Research and Database
• Maintain an accurate and current database
• Identify and develop sources of potential clients
• Increase share of each market sector
• Effectively communicate with clients to gain commitment to purchase
• Maintain regular contact with Key Clients
• Effectively communicate with clients via telephone, face-to-face and written communication
• Provide a weekly schedule of planned activities
• Achieve sales activities within specified time scales as directed by Managing Director
• Maintain a current and accurate knowledge of competitor products, be able to highlight their disadvantages and promote relevant benefits
• Keep abreast of competitor activity and recommend any necessary tactical action
• Maintain a current and accurate knowledge of products
• Provide time-phased, qualified reports on achievement and activities
• Plan diary to make effective use of working day
• Maintain high standard of personal presentation
• Represent in a professional manner at all times
• Undertake all responsibilities with reference to procedures.
• Undertake any reasonable duties as specified by Managing Director
• Understand the different segments within the field of instrumentation and match customer requirements with the suite of products within the organization.
• Visualize and evolve newer applications and project to the prospective customer.
• Develop a complete understanding of the customer segment for such products.
• Meet with business targets set for the accounting year on a monthly basis and ensure a steady booking of orders throughout the year.
• Set evaluation parameters to gauge the customer satisfaction about the products and services.
• Continuously monitor customer satisfaction
• Strategize effectively to create new customers on a continuous basis.
• Market intelligence activities for the sector identify clients and needs.
• Provide strategic inputs through proposals based on what the market demands.
•Work hard to bring new business into the organization.
•Processing visa for potential corporate client
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Open customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
* Consistently offer professional, friendly and engaging services
* welcoming guests in a polite and friendly manner.
* working across several areas of Front Office and Food & Beverages.
* Follow cash handling procedures.
* Manage guest queries in a timely and effective manner.
* Up-sell with latest departmental incentives.
* Ensure compliance of brand standards.
* Strive to achieve departmental targets.
I have successfully completed 3 years Management Degree with distinction in the field of Hospitality with specialization in Hospitality Business Development (HBD).