Administrative Officer
National Equestrian
Total years of experience :14 years, 8 Months
• Handles general emails of the company, prepares purchase orders, RFQ, Telex Transfer, coordinate with the suppliers of the orders with high follow up.
• Provides assistance of the Supply Chain Manager when it’s needed.
• Maintain office supplies and pantry requirements.
• Contributes to team effort in any activities, promotions, social Medias and exhibits.
• Handles creation, amendment and generates barcode when needed.
• Maintain file, records and documents
• Maintain office orderliness and attend to visitors.
Records and prints daily sales report for the store manager and keep store file
• Provides stock availability reports and other store reports needed by the store
manager
• Updates the store emails daily
• Printing re order form for the scheduled suppliers day by day.
• Issues Local Purchase Order (LPO) and send to supplier.
• Answers incoming phone calls.
• Communicates to Chairman and Managing Director and to Human Resources
Executive if necessary.
• Checked return and refund report daily
• Informed Store Manager for their upcoming meeting and provide the reports he
needed for the meeting.
• Proactively acknowledge, greeted & assisted customers in the store
• Handled sales Transactions which include operating cash register,
• Ensured that all products or merchandise are placed in their respective areas.
• Checking the remaining quantity stocks for the next promotion list.
• Making transfer request from other store as needed, and monitor the stocks
• Built and maintain internal and external customer satisfaction
Ensured the accuracy of invoices for customers
• Data Encoding
• Processed Customer Orders
• Prepared Packing list
• Issued sales invoice and delivery receipts to the client
• Replaced damaged or missing products
• Make a monthly report of product distribution
Robinson Department Store
Greeted the customer with a smile
• Assisted Customer queries and Needs about the products & Services
• Received Incoming calls and outbound calls
• Resolved Customer Complaints
• Provide accurate information to the customer regarding the promotions that we
offered
• Provide excellent customer service
Milk and Company Direct Sales
Assisted Customer complaints, and resolved billing or service complaints.
• Managed telephones calls professionally
• Sell tickets of concerts through online and economic local and internet load.
• Count money in cash drawers at the beginning of the shift
• Accepted payment by cash, cheques, and credit or debit cards
• Handled returns and exchange of the damaged product
• Packaged customer’s purchased during the transaction period.
courses: EXPERIENCE: 8 Years,2 mos.
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