Gehan Elharty, sales supervisor

Gehan Elharty

sales supervisor

Ascend Retail LLC

Location
Egypt - Alexandria
Education
Higher diploma, Institute of specialized studies
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

sales supervisor at Ascend Retail LLC
  • United Arab Emirates
  • July 2017 to September 2019

Greeting and welcoming customers and Assist them with Finding Products on Sales Floor and Answer Questions Regarding Features and Benefits., Performing excellent customer service skills by recognizing costumer’s preferences, taste, individuality and fulfilling their needs, , Managing and motivating for staff less experience, making sure the store meets sales target and managing stock levels, Analyzing sales figures, Ensure visual merchandising guidelines are implemented for each division as given, Provide daily activity report on sales to the management, Ensure compliance with inventory, audit, and stock maintenance guidelines, Handled cash and credit card transactions.

fashion consultant at Ginza fashoin
  • United Arab Emirates
  • October 2016 to April 2017

Greeting and welcoming customers. Creating a friendly and welcoming atmosphere.
Performing excellent customer service skills by recognizing costumer`s preferences, taste, individuality and fulfilling their needs, Participate in promotions, advertising, and product demonstrations, Building and maintainig a healthy relationship with customers. Informing them about latest collections, trends, promotions, special programs, events and news, Ensure visual merchandising guidelines are implemented for each division as given Provide daily activity report on sales to the management Ensure compliance with inventory, audit, and stock maintenance guidelines, Handled cash and credit card transactions, Monthly sales and reports, acceptance of new product.

Senior Sales Executive at Marka holding llc
  • United Arab Emirates
  • December 2015 to September 2016

Opening more of city chic branch (Ras Al Khaimah - Sharjah - Dubai)
Intensive training course for fashion and beauty lines and choose clothes from City Chic specialists from Australia.
Assistant Director in the company's branch (Sharjah) opening and closing the shop work a weekly inventory - In charge of control everything for shop.
Send daily reports on the movement of sales and follow-up the rest of the branches.
Full knowledge of ORACLE (Software).
The work of high sales and gain the confidence of the customers in the new product
Play G.A.M.E.S with customers Purpose is to build trust & relationship with the customers. It is composed of
G. Greeting: Positive comment & Observation & Smile
A. Assessment: Ask Question & Listen & Relate
M. Multiple: Choice & Honesty and alternatives & Service and Suggestion
E. EXEUTE: Honesty & Presume
S. Say Goodbye: Reason to return & membership.

sales executive at Lifestyle Jewellery
  • United Arab Emirates - Abu Dhabi
  • May 2014 to December 2015

Preparing the daily sales invoice and sending cash to office, making sure that all stock of jewelry & watches physically tally at the shop opening time .
maintaining eye-catching effective display within the store .
Prepare and submit daily sales report as well as jewelry or products movements and requirement
Handling customers queries regarding products and usage billings, payments, handling international currency etc .
Handling Cash & Card payment and taking personal full details from the customer , checking foreign currency and gold price difference every day in the market .
Handle international clients, aware of all jewelry and watches trends, designs, portfolios .
Maintaining of day open and day end process of pos .
I have big experience in Jewellery, able to negotiate price with customer, Daily Inventory, Achieve better sales each month .
Good relations with clients, Persuasion, welcoming the customer, earn customer trust, teamwork .

Social Media Specialist at Pyramedia Productions LLC Cairo, Egypt
  • Egypt - Cairo
  • January 2010 to January 2014

Collaborate with cross-functional teams to develop marketing and communications plans that leverage the social media space.

Responsible for developing content across owned and earned social channels. Including blog posts, tweets, status updates, and videos.

Creates, manages and grows business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, YouTube and Instagram.

Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives.

Education

Higher diploma, Institute of specialized studies
  • at Diploma of Higher Institute of specialized studies (Workers University) 2000
  • May 2000

Specialties & Skills

Media Advertising
Secretarial
Receptionist
Customer Service
مبيعات
fashion consultant
COMMUNICATION SKILLS
Heardworking, Good problem-solving ability, Strong communication skills ,Strong problem solving and decision-making skills in a fast paced environment extraordinary customer service. With experience professional and efficient customer care, Able to ensure high level of customer satisfaction and ability to exceed their expectation when it comes to customer satisfaction. Configuration skills and a strong team player with an appreciation and understanding of the importance of customer care as a function within a business. Ready and qualified for the next stage in my career and looking forward to making a significant contribution to the growth of an ambitious company.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

استقبال (Training)
Training Institute:
مستشفى ابن النفيس
Date Attended:
March 2014
Duration:
32 hours

Hobbies

  • photoshop
    Professional