Property Management Executive
Palma Holding
Total years of experience :17 years, 3 Months
Manage all aspects of assigned properties Dealing with tenant complaints, resolving maintenance and repair issues promptly. Maintain a positive, productive relationship with tenants Negotiate lease/contracts with Tenant in a timely and reliable manner to Advertise and market vacant spaces to attract tenants, screening tenant applications. Collect receivable accounts and handle service charges and maintenance expenses. Accomplish and prepares periodically the financial reports to be sent to Owners. Source and build relationships with prospective clients to expand business opportunities Update job and market knowledge Inspect and arrange maintenance to meet standards, carrying move-in, move-out, and time-to-time inspections. Handle the tenancy process, registering with Ejari, DEWA or Internet provider connection or disconnection. Representing landlord interests in any arising disputes. Dealing when a tenant does not pay rent or otherwise breaches the terms of a lease, implement the proper way to file and move forward with an eviction. Prepares reports to be sent to Owner - Property Inspection Report, statement of account of the unit transaction, payment collection and expenses, and rental index report for Owners reference. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Reception Activity: Registering all activities and office traffic in CRM. Generating Reception activity report (Excel and CRM generated) on a weekly and monthly basis and emailing to the Operations Director. Leads Distribution: Rotate to agents all Sales/Leasing leads that come from all marketing portals (Dubizzle, Property finder, ), emails, phone calls, and walk-ins and registering in office CRM. Producing Sales and Leasing Leads report (Excel and CRM generated) on a weekly, monthly and cumulative report and emailing to Sales & Marketing Director. Performs all general clerical duties. Managing the filing systems. Direct contact with all office vendors (Supply, IT’s and Other Suppliers). Coordinates with Courier Company for all office shipment - prepares and tracks. HR duties include supervising employee's attendance, leaves, and absences. Prepare attendance report for payroll and handing out to Accounts. Understanding the needs of the organization and ensuring the smooth flow of office operations. Supplementary work -is unavailable. (CS, Sales & Leasing, PM) Building/Parking access cards issuance and FM coordination.- CS Preparation of documents for COC (Completion Certificate).- CS Preparing the required documentation for NOC Request to DLD for Resale/Donation/Transfer. - CS Preparation and emailing yearly Community Service Fee invoices to the Owners. -CS Closing the Resale/Donation/Transfer file and uploading all required documents in office CRM. - Sales Assisting tenants of the managed apartment in sorting maintenance issues such as A/C, electrical and plumbing maintenance, and arranging general cleaning. Organizing contractors to carry out maintenance work. - PM
Facilitate all sales and leasing process and documentation and make it readily available documents, forms, files and soft copies of the floor plan to agents that will help them in selling and leasing properties. Manage and supervise all company property listings to achieve the highest level of quality, improved company brand image, promote accurate properties and to manage property content in all property listings for online marketing portals. Prepares Letter of Intents, Memorandum of Understanding, Tenancy Contracts, and Dubai Land Department forms. Received of payments and issuing of acknowledgment receipts CRM Management ensures that all documents are completely uploaded into the CRM system for the perusal of the Accounts Department. Coordinate between the Developer's Customer Service staff that oversees processing and releasing of Sales and Purchase Agreements and No Objection Letters as not to delay the transfer of the properties. Full support to the Head of Sales & Leasing and should submit within the given deadlines, required concepts, presentations or reports that would improve the sales -corporate presentations, competitor analysis, market research etc. Prepare presentations, submitted weekly reports on revenue, the status of sales/leasing deals and targets. Coordinate special projects and managed schedules.
Arranging travel arrangements which include flights, hotel reservations, visa requirements, and all other related arrangements Maintaining a daily diary - appointments, meetings, travel plans and social events calendar in a timely manner and advising them of any possible conflicts if any in scheduling the meetings, checking emails and faxes for the GM. Prioritized emails according to the needs and requirements of the head. Drafting of reports and preparing presentations. Taking down dictations, arranged travel plans, arranging the itinerary for the reporting head and ensuring a smooth journey. Provided reference material to help the boss save on wasting time during discussions. Taking phone calls and filtering them down depending on the priorities of the business. Provided complete meeting support including preparing materials and taking notes. Prepared minutes of the meeting and provide support with complete information back-up during conferences. Confidentiality in handling major business decisions, files, and documents. Screening visitors interacting with the boss to prevent unnecessary interruptions in his/her duties. Prepare reports and PowerPoint presentations. Developed standard operating procedures for all administrative employees. . Prepare reports and PowerPoint presentations. Developed standard operating procedures for all administrative employees.
Nursing Assitant and Orderlies
Student Council member, Block section, Undergraduate
science curriculum,4th year math society member,