Gemma Ramos, Manager

Gemma Ramos

Manager

Hitachi Cable Philippines, Inc.

Location
Philippines
Education
Bachelor's degree, Psychology
Experience
36 years, 2 Months

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Work Experience

Total years of experience :36 years, 2 Months

Manager at Hitachi Cable Philippines, Inc.
  • Other
  • My current job since January 2007

Job Summary :
Plans, leads, organizes and controls Admin./Human Resource & IT sections.
Plans, establishes, monitors, and controls an effective policies and procedures related to Administrative, Human Resource and IT matters and ensures proper dissemination and implementation.

DUTIES AND RESPONSIBILITIES :
Formulates and implements policies and procedures; reviews and updates existing policies to adapt to company’s direction.
Oversees manpower recruitment and placement and ensures effective manpower supply as determined by the requisitioner.
Maintains & updates company’s wage and salary scale. Recommends necessary revision based on present Wage Order.
Validates reports on employees’ working schedule prior to payroll processing. Checks payroll register prior to processing of deposit register.
Does evaluation of employees’ infractions based on company employee discipline and implements appropriate disciplinary actions.
Responsible in the uplifting of employee morale and providing insights towards employee discipline.
Maintains programs for safety and health.
Coordinates with government agencies in the processing of alien permits and visa renewal of Japanese executives.
Ensures all reservations on hotels and airlines necessary for business travels are smoothly processed.
Plans on the employee shuttle maximization and proper usage of company vehicles.
Ensures proper disposal of non-hazardous wastes and recoverable wastes.
Plans and coordinates various company activities such as sports activities, company outing, Christmas party.
Reviews/negotiates contracts on janitorial, security, shuttle service, water supply, canteen concessionaire and expatriates’ residence.
Oversees building maintenance and housekeeping.
Endorses various plans in connection with cost reduction measures.
Oversees IT section and provides inputs in the management of computer system and ensures safety and security of data.
Implements various programs for Corporate Social Responsibility.

Assistant Manager at Sharp (Phils.) Corporation
  • Philippines
  • October 2005 to December 2006

Job Summary :
Plans, leads, organizes and controls total operation for South Luzon region and Parts control section.
Plans, establishes, monitors, and controls an effective system and procedure on parts inventory forecasting, ordering, receiving and issuance.

DUTIES AND RESPONSIBILITIES :
Primarily responsible in the attainment of various service indices such as Pending Service Reports, Service Efficiency (completed repair), Profitability & Collection.
Monitors movement of parts to attain the supply ratio as directed by the management.
Plans and introduce ways to increase collection and decrease Selling, General and Administrative expenses.
South Luzon Branch audit to ensure implementation of policies and procedures.
South Luzon dealer’s visit to capture after sales service thereby strengthening the relationship.
Responsible in providing total customer satisfaction for after sales.
Responsible in the uplifting of employee morale and providing insights towards employee discipline.

Senior Supervisor at Sharp (Phils.) Corporation
  • Philippines
  • July 2004 to October 2005

Job Summary :
Primarily responsible for providing assistance to the National Division Manager for CSD in planning for improved service operation nationwide, specifically in the areas of a) service planning b) data collection c) branch administration d) other administrative tasks such as personnel management and discipline and service income.
Controls inventory level and minimize inventory losses.

DUTIES AND RESPONSIBILITIES :
Analyzes management methods in order to improve workflow, simplify reporting procedures and implement cost reduction; recommends strategic work measurements or performance standards;
Studies means for increasing employee morale through award system in conjunction with employee effectiveness and competitiveness.
Evaluates total working condition of all service centers and recommends possible improvements.
Establishes and recommends administrative policies and procedures for an improved efficiency of service operations nationwide.
Monitors planned activities to ensure full implementation and effectiveness of the same.
Plans, leads, organizes and controls activities of parts control section.
Controls inventory level of parts, cost of inventory.
Plans and establishes an effective lay-out of warehouse to ensure easy accessibility, location of parts and maintains orderliness and safety in storing.
Analyzes all parts data transactions and implements procedures, guidelines and instructions to effectively manage parts inventory.
Coordinates and communicates with other departments and Parts Center to expedite spare parts purchase orders and replacement.
Assumes responsibility in the development, discipline and performance of personnel under supervision.

Supervisor/Department Head at Sharp (Phis.) Services Corporation
  • Philippines
  • July 1999 to June 2004

Job Summary :
Planning, leading, organizing and controlling various functions of Administration, HR Department & Purchasing.

DUTIES AND RESPONSIBILITIES :
Processing of payroll for Supervisors and Managers to include monitoring of leave transactions;
Processing of employee benefits such as government mandated benefits and loans, company benefits loans, annual medical examination for all employees, company outing, sports festival, company uniform procurement,
Evaluates/monitors employee endorsed for promotion, transfer and performance ratings;
Does initial interview of qualified applicants and endorse to requisitioning department for interview;
Prepares requisition for company service vehicles and motorcycles to include disposal;
Registration, renewal and insurance processing of company vehicles and motorcycles;
Monitors repairs and maintenance cost of vehicles.
Contract Administration/Negotiation (Building Lease Contract, Janitorial & Security)
Office Supplies Management and procurement.
Process Purchase Requisition of other departments; sourcing for supplier, awarding and issuance of Purchase Order.
Prepares departmental policy and procedures pertaining to Admin., HR & Purchasing functions.

Admin. Assistant at Sharp (Phils.) Corporation
  • Philippines
  • June 1989 to June 1999

Job Summary :
Performs clerical functions for Administration Department requirements.

DUTIES AND RESPONSIBILITIES :
Monitors expiration of contracts for Leased building, Janitorial Services and Security Services.
Office supplies management.
Monitors/Prepares payments for Telephone, Electricity and other Admin.- related billings.
Monitors activities at Communications Room and Reception area.
Prepares documents for the repair and maintenance requirements.

Telephone Operatior/Receptionist at Sharp (Phils.) Corporation
  • Philippines
  • November 1988 to May 1989

DUTIES AND RESPONSIBILITIES :
Answers incoming calls and route them to concerned department.
Encodes weekly incoming calls and prepares summary report.
Coordinates with the company messenger in sending documents, letters, and parcels.
Receives and dispatch to concerned departments all incoming letters, documents and parcels.

Cashier at Snack Plaza
  • Philippines
  • June 1987 to January 1988

DUTIES AND RESPONSIBILITIES :
Cashiering
Balances sold items and collections.
Does inventory/checking of supplies

Education

Bachelor's degree, Psychology
  • at University of Negros Ociidental Recoletos
  • March 1987

Dean's Lister

Specialties & Skills

Operation
Administration
Janitorial
Purchasing
MS Office Application
Contract administration

Languages

English
Expert
Filipino
Expert

Memberships

Human Resource Practitioners of Lima
  • Member
  • January 2007