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Emad Dawood Kalantan, نائب مدير معرض

Emad Dawood Kalantan

نائب مدير معرض·شركة احمد عبدالواحد التجارية

Saudi Arabia

Diploma, Technical Support

Work experience

Total years of experience: 15 years, 2 months

نائب مدير معرض

April 2018 - Present

شركة احمد عبدالواحد التجارية

Mecca, Saudi Arabia

April 2018 - Present

جذب العملاء و ذلك بعرض احدث المنتجات و ابراز مميزات المنتج للمساهمه في المبيعات لتحقيق المستهدف الشهري و ارباح للشركة و التأكد من رضا العملاء و من الخدمة المقدمة لهم
التأكد من حضور جميع الموظفين و عمل البصمه و ارسال تقرير يومي للاداره بالغياب و التأخير
عمل العروض التسويقيه المرسله من الادراه
استلام البضائع من الادارة و الفروع

Company industry:
Retail & Wholesale
Job role:
Sales

صراف

April 2015 - August 2017

البنك السعودي الفرنسي

Mecca, Saudi Arabia

April 2015 - August 2017

كبير صرافين مسؤول عن خزنة الفرع و مكائن الصراف الالي و مسؤول عن التقارير اليومية و مراجعة علميات الصرافين و اعداد الارساليات للاداره

Company industry:
Banking
Job role:
Banking

مصرفي عمليات

March 2012 - March 2015

بنك الرياض

Mecca, Saudi Arabia

March 2012 - March 2015

استقبال كافة شرائح العملاء و الترحيب بهم و القيام بتنفيذ جميع الخدمات المالية و غير المالية
مسؤول ثاني عن مكائن الصراف الالي السحب و الايداع و جردها و تغذيتها بشكل يومي
مسؤول عن بطائق الصراف و الارقام السريه المرسله من الاداره و تسليمها للعملاء

Company industry:
Banking
Job role:
Banking

Call Center Agent

February 2010 - July 2011

Zain

Jeddah, Saudi Arabia

February 2010 - July 2011

Answer inbound calls as well as assist customers who have specific inquiries. Build customer’s interest in the services and products offered by the company.Provide personalized customer service of the highest level.Update the existing databases with changes and the status of each customer.Arrange for the dispatch of products, information package & brochures, to clients and other interested parties. Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departments.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Education

Technical College

June 2007

June 2007

Diploma, Technical Support

Saudi Arabia

GPA (point): 3.77 out of 5

GPA (point): 3.77 out of 5

دبلوم سنتين و نصف في قسم الحاسب الالي تخصص دعم فني

Skills

Brochures
Expert
Brochures
Expert
Insurance
Expert
Insurance
Expert
Instructions
Expert
Instructions
Expert
Banking
Expert
Banking
Expert
Inbound
Expert
Inbound
Expert
Ability to make efficient use of resources.
Expert
Ability to make efficient use of resources.
Expert
Good verbal and oral communication skills.
Expert
Good verbal and oral communication skills.
Expert
Advance knowledge in computer applications (Pc and Mac).
Expert
Advance knowledge in computer applications (Pc and Mac).
Expert
Sound judgmental powers; ability to manage difficult customer situations.
Expert
Sound judgmental powers; ability to manage difficult customer situations.
Expert
Dependability; to follow instructions as well as take responsibility for their actions.
Expert
Dependability; to follow instructions as well as take responsibility for their actions.
Expert
Analyze the various parts of a problem properly and develop logical solutions.
Expert
Analyze the various parts of a problem properly and develop logical solutions.
Expert
Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas.
Expert
Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas.
Expert
Ability to treat people with respect under all circumstances.
Expert
Ability to treat people with respect under all circumstances.
Expert
Ability to adapt to change, meet the changing demands of the work environment.
Expert
Ability to adapt to change, meet the changing demands of the work environment.
Expert
Brochures
Expert
Brochures
Expert
Insurance
Expert
Insurance
Expert
Instructions
Expert
Instructions
Expert
Banking
Expert
Banking
Expert
Inbound
Expert
Inbound
Expert

Languages

Arabic
Expert
English
Intermediate