Customer Hub Coordinator
Butlers Dry Cleaning & laundry Services
Total years of experience :20 years, 3 Months
In-charge of incoming and outgoing calls.
Telephone operator, answers telephone inquiries (screened all calls, transferred to the
concerned person when needed).
Received customer’s complaints and reports to Customer Hub Supervisor and
Customer Hub Manager.
Sends and replies emails (Microsoft Outlook).
Received clients, visitors, couriers
Responsible for incoming and outgoing faxes to be distributed to the concerned
person.
Maintains efficient filing system.
Received and files the documents.
Assist HR/PRO/Logistics & Operations Department.
Maintaining the orderliness and cleanliness of the reception.
Works as a counter sales staff when needed.
Perform other duties assigned by immediate superior.
In charge of incoming and outgoing calls.
Receive patients, visitors.
Responsible in handling patient’s fee.
Responsible for incoming and outgoing faxes.
Take the B/P and vital signs of the patient.
Filing patient's records.
Set appointments of the patient.
Set meetings of the Doctor.