George Anthony

 As the Facilities Manager lead and overseeing the technical operations and the TFM service providers.
 Act as the direct customer-facing representative of the assigned contract, quality assurance and quality control of the day to day facilities management operations.
 Attending to client meetings as required, find meaningful remedial/corrective actions when responding to client complaints.
 Manage and control the entire operational activities/deliveries for service contract, department, and section. Operational area under direct responsibility including Mechanical, Electrical, Plumbing, Firefighting / Detection & Civil engineering works in the most effective manner.
 Coordination with CAFM Operator for developing Asset registers, condition survey, PPM frequency as per contractual agreements to meet the KPI regime.
 Review asset against man power/hours for best productivity, implementation of tasks / deliverables and yearly preventive maintenance schedules as required to upkeep the equipment’s life span and setting up reactive work & escalation matrix.
 Manage and review spares, consumables used and validated with CAFM service request & advice the procurement and stores personal to maintain the min/max level and all requester to provide proper material description for additional materials.
 Scheduling site walk around visit with operational engineers, supervisor for quality check and to ensure the works is executed considering Health & Safety, maintaining a safe work environment for all parties involved timely.
 Ensuring all deliverables relating to MEP requirements is met as per the operational sequence and service level agreement.
 Witness testing & commissioning in conjunction with other stake holders including 3rd party.
 Ensuring that all specialized sub contracted staff used on operational delivery are approved and competent for the specific tasks. Review of specialized contractor’s performance bi-annual set objectives, SLA/KPI.
 Fully responsible for condition surveying, preparing of snagging/de-snagging reports, taking over and managing DLP & warranties of all new facilities falls within the assigned contract operational area.
 Manage and develop a clear strategy which provides a smooth handover from construction to operation and establish the handover procedures of the project.
 Fully responsible in implementing audits for in-house and out sourced staff from a technical perspective and arrange adequate training and motivating the staff for higher performance. And adding value to the contract through conducting maintenance reviews, trend analysis and identifying prevention solutions including energy management, waste management, recycling.
 Contributing to continuous improvement and business development opportunities within the contract
 Ensuring company policies and procedures are embedded into all areas of the business, including: HR, Finance and operational procedures.
 Prepareing annual OPEX and CAPEX budgeting requirements, financial forecasts and P&L’s;
 Budget for facility improvements for assigned contracts and manage monthly facility costs against budget.
 Managing of fit outs, minor and general works, Production of operational reports.
 To lead from the front, taking on all management duties, directing and supporting the team and creating a positive working environment for all, and provide regular updates to the Senior Management Team, on the direction of the business and requesting any support that is needed.
 Meeting with client on weekly bases, discussing pending operation issues, quotation & submitting monthly report.

 Develops and maintains positive business relationship with client.
 Regular weekly meeting with client and update on outstanding issues with action plan / payments follow up.
 Maintains open communication with client including providing regular written and verbal feedbacks to ensure satisfaction.
 Monitors and manages sub-contractors/supplier issues in fortnightly meetings and performance by SLA & KPI.
 Contract management and negotiation, forecast price and current market value, analyze through cost comparison sheets. And suppliers/specialized vendors review the SOW with requirements.
 Negotiate with suppliers/specialized vendors to achieve best price, deal with payment terms.
 Manage internal team with clear material request, review the same & forward to procurement team / suppliers.
 Constantly communicates operation philosophy, objectives and expectations to operation teams to direct all efforts towards achieving operational objectives & monthly meeting with operation team.
 Ensure information flow between operation teams and senior management is active at all times and concerns are either solved or escalated in timely manner.
 Responsible for monitoring and directing day-to-day maintenance activities and ensure compliance to policies and procedures.
 Prepare business plans and forecasting budgets, as required. Ensure all budgets and costs for contracts accurately reflect contractual obligations, offer value for money for clients and provide optimum revenue.
 Ensure that operational activities meet and integrate with the organisational requirements for HSEQ, legal and statutory requirements and general duty of care.
 Weekly site visit with supervisors on status of operation equipments and audit sub contractor services.
 Dealing with Government Authorities to support the client in Abu Dhabi. (ADDC, Civil Defence & Municipality Dept)

 Meeting the client requirements, on day to day operations including all modes of maintenance Emergency, Urgent, Reactive and Planned Preventive maintenance.
 Managing Hard Services, Soft Services, Security’s, Pest control, ‘landscape, and Waste Management.
 Managing &Inviting quotations from specialized suppliers for awarding the Annual maintenance contract according to annual budget.
 Ensure that all works a carried out in a timely manner with high standard and discharged as per respective contracts.
 Responsible for optimum presentation of the building at all times, with particular emphasis on foyers, entrance and building surrounds.
 Meeting with client on weekly bases, discussing pending operation issues & submitting monthly report.
 Weekly meeting & Walk-a-rounds with senior security supervisor & housekeeping manger, Auditing to maintain standards.
 Meeting the consultant & contractors for update of pending snags, DLP issues updating the client.
 Inventory of monthly consumables & procurement of materials with comparison rates & submission to client for approval.
 Inspection of retail stores after interior decoration for retail stores.
 Ensure a central archive of up to date contact details are maintained for all contractors and all staff are aware of which contractors has to be contacted as an applicable escalation paths.
 Providing trainings to technical team for understanding equipment operation, reading scale drawings.
 Dealing with Government Authorities to support the client in Dubai.(Dewa, Civil Defence, Municipality Dept & etisalat)

 Managing all operational maintenance activities relating to departmental and geographical responsibilities. Including all modes of maintenance i.e. Emergency, Urgent, Reactive and Planned, and also responsible for the risk management, performance management of suppliers and contractors, planned preventive maintenance and leading edge customer service.
 Ensuring prompt response and rectification of issues affecting the performance of life safety and other essential services.
 Ensuring visitor, staff, contractor and client’s safety at all times.
 Attend to and resolve client’s issues promptly.
 Ensuring that adequate and professional communications is provided to the clients during services/building shutdowns or emergencies.
 All works are carried out in a timely manner and to an appropriately high standard.
 Manage the assigned planned preventive maintenance program as directed by the facilities management.
 Exploit all day to day opportunities to achieve energy savings & capital expenditure input.
 Responsible for optimum presentation of the building at all times, with particular emphasis on foyers, entrances and building surrounds.
 Upon completion, ensure that certification is received for all essential services within the tenancy.

 Assisting facilities manager in ensuring project soft operation.(Dubai)
 Coordinating with Mall Manager for the soft operation of mall in facilities.
 Ensuring that all electrical appliances, fixture and equipments are serviced monthly and maintained.
 Ensuring that shops, offices, toilets, waste disposal area, are kept clean and Maintained to company standards.
 Facial / internal walls / fittings & fixtures requiring touch ups with paints are attended to.
 Ensuring light fixtures are working in all stores / common area / external area.
 Ensuring music / paging / CCTV / BMS system under normal operation.
 Ensuring all fire system / fire extinguisher / fire exits / stair case working and clear and comply with regulations.
 Ensuring ppm schedule of HVAC / fire fighting systems / done as per schedule.
 Carrying out of functions while ensuring that the retail business is not affected and with minor customer disturbances.
 Ensure stock control in MEP Consumable and maintain record.

 Operation in charge for 2000 TR Centrifugal chiller Dubai Marina.
 Operation and maintenance of Reciprocating Compressor, Screw Chiller & Centrifugal Chiller York Y2K, Mcquay (Dual Compressor).
 Servicing and Maintaining of Pumps, Air-Handling Units, Cooling Tower, Fault and Remedies of Chillers.
 Chiller Management System with analyzing knowledge in parameter for smooth operation of chillers and Related Equipment.
 Operation of Building Management Systems Coordinating with Asset Management for PPM schedule, Reactive maintenance preparing Daily, weekly report to Superiors.
 Coordinating with technician for smooth operation and work schedule.

 Operation and Maintenance of Reciprocating Chiller Air Cooled.
 Maintenance of AHU, Lifts, Generators and fan coil units.
 Maintenance of Domestic Cooling Units.
 Preparing Daily Work Report.