Business Consultant
INTERPLEX CONSULTING SINGAPORE
Total years of experience :15 years, 8 Months
• Consultant to the Sales Operations team at Interplex Singapore (Manufacturing Firm).
• Involved in Sales Operations Planning and execution and control.
• SME in implementation of Long Range Planning process and Tools.
• Advisor/Consultant to management in Digital transformation projects.
• Key member of the Sales Operations team, working towards the overall sales performance improvement and digitization of the organization.
• Reported directly to the Global Director of Sales.
• Drive Sales Operations processes & mechanisms and coordinate their implementation, ensuring adoption of standard processes, systems and reports.
• Project manager in driving key projects for Management - for sales process simplification and performance improvement.
• Extraction and Analysis of relevant data from diverse datasets/Databases (SAP, CRM, Forecasting Portal, Excel etc. )
• Prepare regular and ad-hoc sales reports and dashboards for Top management on sales performance, Operating metrics/KPIs, sales person scorecards, Win/Loss Reports etc.
• Analyze sales opportunity data to provide sales team with trends and insights about “Valuable opportunities” and gaps in sales planning. Support in the analysis of the gap.
• Keep track/Manage Sales Ops Analytics reporting deliverables and manage stakeholder expectations.
• Part of the annual budget process management team. Performs sales budget/Forecast consolidation, reconciliations, prepare YOY comparison reports etc.
• Support sales managers in sales reviews, sales strategy design, optimizing sales coverage and setting sales targets.
• Quality Management representative for the Sales organization. Monitors the sales organization’s compliance with required standards for maintaining CRM data.
• Proactively identifies opportunities for sales process improvement and assists sales management in understanding process bottlenecks and inconsistencies.
• Lead sales performance improvement programs through activities such as account planning sessions, timely review of account plans for quality, organizing opportunity win/loss reviews etc.
Managed and led the Reporting and Analytics Team
• PMO in driving key projects for Top Management.
Precious Metals Plating Project
Objective: Track and optimize the precious metal plating consumption across manufacturing sites and thereby reduce overall costs.
Client: FCI Management, AlixPartners.
Role: Develop a SharePoint database and Excel dashboard for monitoring precious metal consumption across manufacturing sites. Performed Data extraction, Analysis, KPIs tracking and Dashboard reporting.
Achievement: Centralized the database for precious metals consumption in plating process. Optimized the use of precious metals Gold and Palladium and could achieve a 30% saving on annual spend on precious metals.
Key Accounts Project
Objective: Achieve incremental sales for the company by focusing the limited resources on the right set of Accounts.
Client: FCI Management, Bain Consultants.
Role: PMO in overall project coordination. Performed Key Account Identification, TAM consolidation, Sales coverage analysis, Account plan preparation, action follow-ups with management & sales team.
Achievement: Management could identify the key as well as potential accounts that contribute to major part of revenue. Could identify major gaps in sales force allocation.
NBO Dashboards Project
Objective: To monitor and control the NBO (New Business Opportunity) process in order to ensure a narrow sales funnel and improve budget and forecast accuracy.
Client: FCI Management.
Role: Development of NBO dashboards using MS excel. Identifying process and system gaps, implement changes, monitor and report NBO KPIs to Top management.
Achievement: The NBO pipeline became narrow and more relevant. Database became up to date and clean.
S&OP process Optimization Project
Objective: To improve the S&OP (Sales and Operations Planning) process to enable the company to become more proactive in responding to global demand variations.
Client: FCI Management.
Role: Study the existing S&OP process flow at FCI and identify shortfalls/gaps as compared to industry best practices. Propose an improved planning process to the management.
• Provide regular reports to Top management on 3B, margin and channel performance, price erosion.
• Assist in sales budget consolidation across sales regions.
• Generate ad-hoc and drill-down reports using BI (SAP Business Objects) tool.
• Mentoring and appraisal of team members.
Managed the Design For Test activities related to automotive and mobile application SOCs for leading semiconductor manufacturers.
•Requirements gathering/understanding.
•DFT implementation using DFT tools Tetramax, Design Compiler, and Modelsim.
•Planning, scheduling and tracking of DFT activities.
•Coordination of team and client interactions.
•Clients: Texas Instruments, QuickLogic, Nortel Networks.
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