HR Policies and Performance Management Analyst
Qatar Petroleum
Total years of experience :26 years, 2 Months
Responsibility:
Generalist managed the overall human resources policies development and the evaluation of staff performance (over 14, 000 employees).
Achievements:
•Developed the Corporation’s Personnel Policy Manual to maintain a competitive/comprehensive policies, benefits and allowances within the local and gulf markets.
•Participated in QP restructure to reduce the manpower cost by 35% and increase the productivity by 60% and assuring that the terminated employees’ benefits are aligned with HR policies and advice management accordingly.
•Captured QAR 50M in benefit cost reductions and avoided an additional QAR 80M in retirement plan funding.
•Reviewed the HR Policy Manual for newly established affiliated companies and certain Governmental authorities. Construct benefits/allowances package, and recommend changes to management on the most practical and efficient method.
•Introduced metrics-based performance management system with a heavy emphasis on operating results. Spearheaded value-add employee recognition and awards programs.
•Established the benefits and allowances ‘Index’ for the Affiliated/Subsidiaries Companies (Downstream and Upstream Companies).
•Championed successful talents program and enhance the identification of ‘Successors’ of the key/critical positions in coordination with concerned division/department heads.
•Prepared the Gulf Oil Companies HR Liaison bi-annual meetings.
•Controlled budgets and expenditure within the approved allocations of the section and implement cost efficiency strategy.
Responsibility:
Generalist managed the overall human resources programs and the implementation of SOS policies and practices in Africa and Middle East national offices.
Achievements:
•Established the human resources department in eight countries.
•Developed Africa and ME career path manual.
•Managed 32 HR professionals in staffing, recruitment, benefits, executive compensation, training, leadership development, succession planning, HRIS, and regulatory compliance. Heavy emphasis on leading SOS through rapid HR change and transformation programs. Contributed to profitable turnaround with >$1M in first-year savings.
•Consolidated HR functions previously managed by several different departments into a single consolidated organization to manage all generalist affairs. Trained and supervised 12 HR assistants.
•Evaluated strategies and programs to measure the achievement of established goals.
•Supported the establishment of national boards and governance structures, including advising on legal /constitutional issues, supporting board member orientation, and initiating board development measures where needed. Facilitate Board development workshops and other national / regional exchanges.
•Drove transition from outdated HR systems into a fully integrated HRIS platform from Oracle. Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.
•Assessed the conditions of service and remuneration policies within the national associations to ensure fair, consistent and motivating employment conditions. Supported detailed studies and salary surveys and ensure critical gap areas are addressed.
•Facilitated leadership development for key national / regional office staff including training, peer-to-peer learning, exchange programs, job rotation schemes, diversity programs, etc.
Responsibility:
Specialist involved with recruitment, benefits administration, employee relations, training and development.
Achievements:
•Prepared and implemented Syriatel Career Path manual.
•Re-invented and implemented new recruitment, staffing, and workforce development programs to meet advancements in product operations, technology, and management.
•Initiated successful manpower planning, job realignment, employee involvement, and team-building projects.
•Realigned compensation programs and salary administration to control accelerating costs.
•Appointed to HR team handling plant divestiture and re-employment of all 310 employees with new joint venture partner.
•Established HR Data Analysis unit to measure ROI (Return On Investment) for all human resources activities (training, recruitment, payroll…) on monthly basis. Provided various reports: Leave report, monthly report, change of status, disciplinary actions report and turnover ratio.
•Participated in the company restructure to reduce the operational cost by 30% and increase the productivity by 65%.
•Conducted and managed Talents Program. Evaluated the effectiveness of training and development programs and utilized relevant data to revise or recommend changes in instructional objectives and methods. Enabled business growth by assessing HR cultural compatibility and talent impacts.
•Counseled and advised employees, supervisors, department heads and the public on matters related to employment, promotion, retirement, benefits, classification, compensation, and accident reporting and claim procedures.
•Improved the HR Employee Relations method: Prepare Grievance Application System for Counseling Unit/ Develop action plan.
•Chaired the transition from HRIS Oracle to S.A.P platform.
•Analyzed staff turnover rates, external hires and ascertained any common reasons and advised management of any trends and make recommendations for corrective action.
•Maintained and continuously improving Syriatel Quality Management System.
•Taught employees new and more efficient ways to perform their jobs.
•Managed Scholarship program (registration, payment and progress report).
•Internal Trainer Specialized in: Human Resources Management, Project Management, Train The Trainer, Training Administration, Dealing With Difficult People, MS Project and Advance MS Excel & Access.
•Trained 20 employees to be official trainers for the organization.
Rimco International Co.
Assistant Manager and Salesman
• Specialized in chemicals and foodstuffs.
• Performed general office work, translation between English and French, handled all commercial correspondence, filing and other miscellaneous tasks.
• Made sales calls to obtain new business.