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George Makuyi Ofori, Technical Associate

George Makuyi Ofori

Technical Associate·Construction Company

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 2 years, 7 months

Technical Associate

March 2026 - Present

Construction Company

Sharjah, United Arab Emirates

March 2026 - Present

• Support technical site operations in compliance with company safety standards and UAE labor
regulations.
• Assist in coordinating materials, tools, and manpower to ensure project timelines are met.
• Maintain disciplined adherence to safety protocols in high-risk working environments.
• Work effectively within multicultural teams to achieve operational efficiency.
• Demonstrate reliability, punctuality, and accountability in daily responsibilities.

Company industry:
Construction & Building

Operations / Customer Service Officer

November 2023 - February 2026

Guaranty Trust Bank (GTBank)

Kampala, Uganda

November 2023 - February 2026

• Processed high-volume daily transactions including deposits, withdrawals, transfers, and
cheque clearances with strict adherence to banking policies.
• Verified customer documentation and ensured full compliance with Anti-Money Laundering
(AML) and Know Your Customer (KYC) regulations.
• Opened and maintained individual and corporate accounts while ensuring accurate data entry
into the banking system.
• Balanced cash drawers daily and performed end-of-day reconciliation to eliminate
discrepancies.
• Resolved customer complaints professionally, improving overall customer satisfaction and
retention.
• Supported branch targets by identifying cross-selling opportunities for savings accounts, loans,
and digital banking products.
• Maintained strict confidentiality of customer financial records and sensitive information.
• Collaborated with internal departments to ensure smooth transaction processing and service
delivery.

Company industry:
Banking

Education

Makerere University

February 2024

February 2024

Bachelor's degree, Business Administration

Uganda

GPA (point): 3.61 out of 4

GPA (point): 3.61 out of 4

Skills

ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
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ANTI MONEY LAUNDERING
Expert
ANTI MONEY LAUNDERING
Expert
BANKING
Expert
BANKING
Expert
CASH HANDLING
Expert
CASH HANDLING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
KNOW YOUR CUSTOMER
Intermediate
KNOW YOUR CUSTOMER
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL BANKING
Expert
RETAIL BANKING
Expert
TRANSACTION PROCESSING BUSINESS
Intermediate
TRANSACTION PROCESSING BUSINESS
Intermediate

Languages

English
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