Residential Leasing Consultant
Betterhomes
مجموع سنوات الخبرة :17 years, 4 أشهر
As a real estate broker, my role is to mediate the negotiation between the landlord and tenant, finding the best apartment as per the tenant's requirements and finding the best tenant profile that suits the landlord.
Responsible to analyze and solve various types of claims, to respond to telephone inquiries about the company's products or services by following standard scripts, procedures, and company standards.
The Address Dubai Mall it's a 5* hotel, located in Downtown Dubai with over 500 employees.
My main tasks are to assist with various travel arrangements and tours of local attractions while following the high requirements and standards of the luxury hotel. I recommend night life hot spots, assist guests in making restaurant reservations, booking hotels, arranging for spa services, booking transportation (like taxi, limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance request), procuring of tickets to special events, receiving and deliver parcels for the guest of the hotel.
The NOZ network was made up of 241 retail stores across France. The NOZ concept is to resale the unsold stocks from different suppliers from all over the world.
They are pioneers in this industry and are the European market leaders.
Each NOZ store is divided in 7 departments selling: clothes and accessories; food and frozen food; DIY items; sports equipment; decoration and home appliances; books, magazines and DVDs; hygienic and beauty products
Main responsibilities:
- organizes and developing the activities of the store as per the company policy,
- supervising, delegating tasks, training and motivating the team to increase the store's revenue,
- over viewing the performance of the team and giving regular feedback to the staff,
- organizing the store layout and improving the store aspect (cleanliness, presentation of goods, promotion banners and prices tags),
- direct participation in the sales process,
- opening and closing the cashiers and gathering the money to be deposited at the bank daily by respecting the company procedures,
- opening and closing the store,
- arrange the warehouse and taking part in daily deliveries; maintain a close link with the logistics partners,
- managing and improving the team communication by conducting daily briefings and staff meetings,
- informing the team about the obtained results and establishing the objectives for improving sales,
- communicating with the head quarters and the line manager,
- handling complaints,
- engaging with the clients,
- respecting all health and safety standards and procedures for the staff and clients,
- organizing the staff schedule and shifts,
- fast reaction and adaptability to unforeseen situations.
Achievements:
-I improved the team work and communication,
-I improved the general aspect of the store,
-I arranged and reorganized the store departments and the warehouse,
-I improved the turnover of the store with more then 20%.
-I helped in achieving the 4th place between all 241 stores, taking it from the 20th place,
-the store became in the 1st place for selling the frozen foods from the 4th place.
The Address Dubai Mall it's a 5* hotel, located in Downtown Dubai with over 500 employees.
My main tasks are to assists guests in making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation (like taxi, limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance request), procuring of tickets to special events, and assisting with various travel arrangements and tours of local attractions while following the high requirements and standards of the luxury hotel.
As well we receive and deliver parcels for the guest of the hotel.
Achievements:
I was nominated as Employee of the Month within 6 Months and as Employee of the Quarter at the end of 2013.
LEONI is a global supplier of wires, optical fibers, cables and cable systems as well as related development services for applications in the automotive business and other industries.
Responsibilities:
The main responsibilities are to ensure availability of raw materials, release orders to suppliers, monitoring and maintaining levels of raw material, reporting and continuous improvement of procurement activities and supplier relationships.
I managed approximately 40 suppliers and about 600 different product references.
Achievements:
-In the course of year 2012, I contributed to the objectives achievement set for supply chain department such as: rolling stock, improving the transit time of raw materials, improving supply chain, etc.
-Level of performance was achieved by 130%.
METRO Cash & Carry International, the leading player on the international cash & carry market, opened its first store in Romania in October 1996, being the first company that introduced local cash & carry sales system, the most modern form of commerce en wholesale, pay to lift cargo.
Responsibilities:
My tasks as sales executive on Fresh Products - Dairy, Meat and Delicatessen department involved multiple responsibilities as checking validity, arranging products on the shelves by FIFO system, etc.
Achievements:
I was proposed to become the department manager.
Intersport is a company that sells sporting goods, with over 5400 stores in 42 countries. At the European level has about 20% market share in Romania and has opened 25 stores.
Responsibilities:
The job had continuous and dynamics tasks, my responsibilities were to maintaining the store fresh every day, keeping the district ordered and filled with merchandise, labeling the products, etc.
Achievements:
I was designated as the "Most Pro-sales employee" at the end of 2009 for the work during that year due to increased attention and good customer orientation.
Also during these years, there was two instances in which I personally assisted "Mystery Shoppers" and in both cases I got a score over 95% points and those results are continuing to be the best even in present from approximate 300 employees. Thanks for these scores at the end of 2010, Intersport Pitesti shop was chosen as the best of the 25 existing store in Romania, the difference being made due to "Mystery Shoppers" visits.
French company in charge of selling DIY Articles, for home and gardens. Mr.Bricolage has over 500 stores and 3 of them are opened in Romania.
Responsibilities:
The main responsibilities include assisting those customers to purchase specific products for their needs, releasing invoices and estimates, maintaining and managing inventory of products.
One of the most recognized name in the hospitality industry, Hilton Hotels & Resorts has more than 530 hotels and resorts in 78 countries across six continents, 2 of them are located in Romania: Bucharest and Sibiu.
Responsibilities:
My duties involved keeping the entire restaurant clean, selling the products or cooking fast food products.
My main achievement was to be promoted.