جيرالد كالاجى, Counter Staff/ Rental Sales Agent

جيرالد كالاجى

Counter Staff/ Rental Sales Agent

Alfardan Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Computer Science
الخبرات
7 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 7 أشهر

Counter Staff/ Rental Sales Agent في Alfardan Group
  • قطر - الدوحة
  • أكتوبر 2012 إلى يوليو 2014

Supervising group of drivers for limousine service. Making limousine reservation for hotel guest. Scheduling drivers for hotel pick-up or drop-off.

Call Center Agent/ Customer Service Rep. في Transcom Worldwide
  • الفلبين
  • فبراير 2012 إلى سبتمبر 2012

Assisting customer in setting up their internet connection over the phone. Setting up secured wireless network. Troubleshoot over the phone in case internet and phone not working like intermittent connection, slow speed, poor wireless signal and noise on the line or no dial tone on the phone. Reconfiguring routers for stable connection. Schedule an engineer for onsite visit.

Customer Service Representative في Aditya Birla Minacs
  • الفلبين
  • يونيو 2011 إلى ديسمبر 2011

Assisting customer in activating their mobile phone, topping up and explain terms and condition. Giving bill breakdown for any billing issue. Setting payment extension to avoid service disruption

Technical Support Representative في Acquire Asia Pacific Inc.
  • الفلبين
  • يناير 2009 إلى أبريل 2011

Assisting customer in setting up their internet connection, creating a dialer for buck up dial up connection and voip service over the phone. Setting up secured wireless network. Troubleshoot over the phone in case internet and phone not working like intermittent connection, slow speed, poor wireless signal and noise on the line or no dial tone on the phone. Reconfiguring routers for stable connection. Schedule an engineer for onsite visit.

Technical Support Representative في Telus International
  • الفلبين
  • أغسطس 2007 إلى يناير 2009

Assisting customer in setting up their internet connection over the phone. Setting up secured wireless network. Troubleshoot over the phone in case internet and phone not working like intermittent connection, slow speed and poor wireless. Schedule an engineer for onsite visit depending on availability.

Technical Support Representative في Pacific Hub Corp.
  • الفلبين
  • مارس 2007 إلى مايو 2007

Assisting customer in setting up their internet connection over the phone. Setting up secured wireless network for router only. Troubleshoot over the phone in case internet and phone not working like intermittent connection, slow speed and poor wireless. Process router replacement.

Crew/Counter في Jollibee Foods Corporation
  • الفلبين
  • أكتوبر 2003 إلى مارس 2004

Take customer order when dining in. Suggesting new product. Hosting an event for scheduled party like birthday done in the store.

الخلفية التعليمية

دبلوم, Computer Science
  • في MCN College
  • أبريل 2001

I am a government scholar.

Specialties & Skills

Customer Service
Computer Science
Administrative Support
Call Center
Internet set-up and troubleshooting

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس