Geraldine Fernandes, HR Manager

Geraldine Fernandes

HR Manager

Landmark Group

Location
United Arab Emirates - Dubai
Education
Diploma, Certificate in Personnel Practice (CPP)
Experience
21 years, 3 Months

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Work Experience

Total years of experience :21 years, 3 Months

HR Manager at Landmark Group
  • United Arab Emirates - Dubai
  • My current job since June 2012

Talent Acquisition
• Understand new talent requirements from department heads
• Setting up job descriptions, salary brackets and grade allocation for various positions
• Source candidates through job portals, recruitment consultants and employee referrals.
• Conduct preliminary interviews to shortlist candidates and HR rounds
• Prepare offer letters and counsel on company HR policies, benefits and work environment.
• Counsel international recruits on moving and setting up in UAE
• Ensure smooth and timely on boarding of selected candidates
• Conduct employee orientation and facilitate new comers joining formalities
• Maintaining and reporting of the recruitment figures to the HR Manager and Business Head
• Initiated Buddy system for new joiners

Talent Development and Engagement
• Succession Planning
• Training Needs Analysis
• Engage with employees on a regular basis to understand levels of motivation
• Drawing up plans for employee engagement and initiating the same after approval from the Business Head

HR Operations
• Upskilling and training the HR Coordinator on the Oracle HRMS System
• MIS reporting and analysis
• Managing the payroll process
• Managing and delegating tasks to HR Coordinator
• Monitor and manage the Time and Attendance Management System
• Performance and disciplinary management
• Managing the separation processs

Training Executive at Landmark Group
  • United Arab Emirates - Dubai
  • February 2007 to June 2012

Content Development

• Developed content for concepts like Babyshop, Max Fashions and Landmark International
• Developed generic content for soft skills training
• Developed the Early Morning Training Manual for Store Operations staff

Training

• Responsible for conducting Induction for all Business Units in the Group
• Conducted concept specific training for Babyshop, Max Fashions and Shoexpress
• Conducted soft skills training for employees from Lifestyle, Babyshop, Home Centre and RNA Resources

Creative Achievement

• Completed intensive Store Exposure program and presented findings of various aspects such as mystery shopping results and areas of strength and improvements to Senior Management
• Initiated and process owned the L&D newsletter - J.U.I.C.E (Join Us In Creating Excellence)

Other Responsibilities

• Upskilling Training Managers and Trainers on the Oracle Learning Management System
• Conducted in-depth Training Needs Analysis for all concepts
• MIS Consolidation
• Statistic Analysis of L&D reports and highlighting reasons for fluctuations in trainer and participant performance to the GM - Learning and Development.
• Generation of reports for the GM - Learning and Development for presentations to the Executive Board of Directors.
• Scheduling of the Training calendar for concepts and assigning programmes to Trainers with approval from the GM - Learning and Development
• Handled the data migration process to the OLM system

News Editor (Human Assests Magazine) at Fleming Woodman Consultants
  • United Arab Emirates - Dubai
  • October 2004 to July 2007

Editorial Responsibilities

• Collecting and editing write ups for the news section of Human Assets magazine.
• Writing advertorials and news articles in the magazine
• Visiting HR Conferences and Exhibitions with the Managing Editor to review in the magazine
• Maintaining the “Dates for Your Diary” section

Administration and Accounts Handling

• Preparing invoices for advertisers
• Follow ups for defaulted payments
• Maintaining and updating a database of over 1000 companies across the GCC

Catalogic

• Data entry for catalogues to be published for Big 5, Index and India show organised by DMG World Media
• Coordinating timely production of catalogues in the absence of the Managing Director

Accounts at Explorer Publishing & Distribution
  • United Arab Emirates
  • March 2004 to September 2004

• Preparing Staff Salaries
• Handling petty cash
• Clearing of invoices for payments
• Receiving cheques and cash from debtors for book sales
• Daily entry of invoices and delivery notes in QuickBooks

Researcher at Explorer Publishing & Distribution
  • United Arab Emirates
  • February 2003 to March 2004

• Researched for various guides such as Abu Dhabi Explorer, Dubai Explorer, Family Explorer and Street Map Dubai
• Assisted with the layout for Safe Driving Handbook

Education

Diploma, Certificate in Personnel Practice (CPP)
  • at Chartered Institute of Personnel Development (CIPD)
  • September 2006
Bachelor's degree, Human Resources Management
  • at The International University
  • October 2005

Specialties & Skills

Trainers
Administration
Oracle Learning Management System and HRMS

Languages

English
Expert
Hindi
Intermediate

Memberships

Chartered Institute of Personnel Development
  • Certificate of Personnel Practice
  • September 2006