Geraldine Patacsil, Restaurant Manager

Geraldine Patacsil

Restaurant Manager

First Food Services, UAE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Management
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Restaurant Manager at First Food Services, UAE
  • United Arab Emirates - Dubai
  • April 2011 to May 2017

 Responsible for the overall operation of the restaurant
 Responsible for Restaurant P&L and do necessary action about it
 Set Target for all subordinate and make plan to achieve it
 Ensuring high standard of customer service is well maintained.
 Training and developing existing Assistant Manager, motivating and encouraging Managers to achieve target.
 Handling costumer complaint and queries
 Financial Excellent by maximizing the profit of restaurant by monitoring food pack, labor cost and
Other controllable expenses
 Ensure all BK standard procedure are carried out accordingly

Team Leader at Red Ribbon
  • Philippines
  • June 2008 to January 2011

Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the supervisor.
 Report to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.
 Intercede with the supervisor on behalf of the team to inform the supervisor of performance management issues/problems and to recommend/request related actions, such as assignments, reassignments, promotions, tour of duty changes, peer reviews, and performance appraisals.
 Coach, facilitate, solve work problems, and participate in the work of the team
 Observe training needs and relay training needs and requests to supervisor

Education

Bachelor's degree, Business Management
  • at University of Makati
  • May 2008

I was an scholar of our school which I maintain the grade of 2.5 below

Specialties & Skills

Managerial Skills
Guest Service
Operation
Marketing
Customer Service
managerial skills
marketing
customer service
work under pressure
ms word, ms paint, ms excel and ms power point
planning
managerial skills

Languages

English
Expert

Training and Certifications

Time Training in Action (Certificate)
Date Attended:
October 2014
Valid Until:
September 2018