GETAHUN KENEA

Dynamic manager with over 19 years of progressive experience in banking and financial operations, specializing in card settlement and reconciliation. Demonstrated expertise in process re-engineering and operations transformation, with strong skills in managing Visa and MasterCard settlements.

Successfully ensured timely and accurate reconciliation of e-banking transactions while enhancing operational efficiencies. Committed to fostering high-quality customer service and team development, poised to contribute by driving continuous improvement initiatives and optimizing settlement processes.

Ensure that E-banking settlement and reconciliation data is
timely received from networks.
Ensures that payment and receivables of remote on us and
off-us transactions effected through on ATM and POS
transactions.
Ensures that proper follow-up is made on all international
card transactions through ATM & POS for settlement
&manage charge-back if raised.
Verified and authorized the release of payment instruments,
tickets, and claims to ensure compliance with banking
regulations.
Managed and reconciled inter-branch accounts, enhancing
financial accuracy.
• Oversaw proper balancing and posting of daily transactions,
minimizing discrepancies.
Authorized transactions, ensuring secure and accurate
processing of financial operations.
Guaranteed timely clearance of cheques, optimizing cash
flow and customer satisfaction.
Administered payroll preparation, ensuring timely
disbursement of employee salaries.

Assisting customers with processing transactions, such as
deposits, withdrawals, or payments, resolving complaints or
account discrepancies, and answering questions.
Informing customers about bank products and services.
Tracking, recording, reporting, and storing information
related to transactions, bank supplies, and customers,
ensuring all information is accurate and complete.
Maintaining and balancing cash drawers and reconciling
discrepancies.
Packaging cash and rolling coins to be stored in drawers or
the bank vault.
Keeping a clean, organized work area and a professional
appearance.
Handling currency, transactions, and confidential information
in a responsible manner.
Using software to track bank information and generate
reports.
Following all bank financial and security regulations and
procedures.

Assisting customers with processing transactions, such as
deposits, withdrawals, or payments, resolving complaints or
account discrepancies, and answering questions.
Informing customers about bank products and services.
Tracking, recording, reporting, and storing information
related to transactions, bank supplies, and customers,
ensuring all information is accurate and complete.
Maintaining and balancing cash drawers and reconciling
discrepancies.
Packaging cash and rolling coins to be stored in drawers or
the bank vault.
Keeping a clean, organized work area and a professional
appearance.
Handling currency, transactions, and confidential information
in a responsible manner.
Using software to track bank information and generate
reports.
Following all bank financial and security regulations and
procedures.