Receptionist
Gulf Business Center
Total years of experience :10 years, 8 Months
Develops and maintains office forms and procedures, and assists with administrative tasks.
Answers central telephone system and directs calls accordingly.
Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
Operates listed office machines as required.
Prepares outgoing mail; sorts and distributes incoming mail.
Duplicates and distributes materials.
Composes, types and edits correspondence, reports, memoranda and other material.
Assists public with the use of department facilities.
Maintains office supply inventory.
Making a RFQ/Quotation for ADNOC Group of Companies.
Registration To ADNOC Group of Companies
2015
Greets customers in a courteous and professional manner, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders.
Draw up client bookings for tables and ensure that tables are set before clients’ arrival
Manage the front desk by receiving incoming calls, greeting and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and proffer solutions to issues within your capacity
Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
• Greet guests and make them feel comfortable.
• Learn menu items and be able to describe them appropriately to guests.
• Take beverage and food orders.
• Deliver beverages and food in a timely manner.
• Check-in with guests to ensure that everything is going well.
• Clear dirty dishes from table.
• Refill beverages throughout the meal.
• Deliver guest’s bill and thank them for dining at the restaurant.
• Work with other servers and be a team player
Making appointments to meet new and existing customers
Understanding your customers’ needs
Making presentations to promote new products and special deals
Agreeing sales, prices, contracts and payments
Advising customers about delivery schedules and after-sales service
Keeping in contact with existing customers in person and by telephone
Recording orders and sending details to the sales office
Watching your competitors and the products they are offering
Going to conferences and seminars and keeping up with industry trends
Meeting sales targets
Reporting sales trends to your employer.