غادة سروف, Account Manager

غادة سروف

Account Manager

White Mountain Technologies

البلد
لبنان
التعليم
بكالوريوس, Advertising and Marketing
الخبرات
15 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 4 أشهر

Account Manager في White Mountain Technologies
  • لبنان
  • سبتمبر 2013 إلى يونيو 2016

Mapped and identified new possible clients
- Managed correspondence with clients and organized meetings with them
- Maintained the database of clients and updated list of contacts
- Performed demonstrations about the software to new clients
- Conducted training sessions for clients
- Drafted weekly reports on the progress of work
- Reported to the CEO directly on various work developments

Assistant Service Center Manager في Antaki Holdings
  • لبنان
  • ديسمبر 2009 إلى أغسطس 2013

Handled customer service requests and pending issues
- Managed the filing of all customer requests and relevant response
- Organized meetings between the employees and the manager
- Handled minutes of meetings and relevant archiving
- Reporting to the CEO directly on various work developments

Sales Coordinator في Antaki Holdings
  • لبنان
  • أغسطس 2002 إلى ديسمبر 2009

Coordinated the distribution of tasks of the salesmen at the company
- Managed all clients’ purchase accounts
- Regulated stocks in the warehouse

Secretary
  • لبنان
  • يونيو 2001 إلى مايو 2002

Performed various administrative tasks including
- Filed receipts and invoices
- Maintained internal and external correspondence
- Organized the CEO’s schedule
- Followed up with clients on pricing and other matters
Sales representative for a tourism guide at ZEDCO, Zalka Lebanon

  • فبراير 2000 إلى يونيو 2000

Performed various administrative tasks
- Promoted the tourism guide and conducted outdoor sales

الخلفية التعليمية

بكالوريوس, Advertising and Marketing
  • في Notre Dame University
  • يوليو 2002

. in

الثانوية العامة أو ما يعادلها,
  • في Jesus and Mary School, Thevenet College of Higher Education

,

Specialties & Skills

ADMINISTRATION
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
FILE MANAGEMENT
MEETING FACILITATION
PRICING
PROGRESS
REPORTS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

الهوايات

  • Reading- Skiing