Ghada Sarrouf, Account Manager

Ghada Sarrouf

Account Manager

White Mountain Technologies

Location
Lebanon
Education
Bachelor's degree, Advertising and Marketing
Experience
15 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 4 Months

Account Manager at White Mountain Technologies
  • Lebanon
  • September 2013 to June 2016

Mapped and identified new possible clients
- Managed correspondence with clients and organized meetings with them
- Maintained the database of clients and updated list of contacts
- Performed demonstrations about the software to new clients
- Conducted training sessions for clients
- Drafted weekly reports on the progress of work
- Reported to the CEO directly on various work developments

Assistant Service Center Manager at Antaki Holdings
  • Lebanon
  • December 2009 to August 2013

Handled customer service requests and pending issues
- Managed the filing of all customer requests and relevant response
- Organized meetings between the employees and the manager
- Handled minutes of meetings and relevant archiving
- Reporting to the CEO directly on various work developments

Sales Coordinator at Antaki Holdings
  • Lebanon
  • August 2002 to December 2009

Coordinated the distribution of tasks of the salesmen at the company
- Managed all clients’ purchase accounts
- Regulated stocks in the warehouse

Secretary
  • Lebanon
  • June 2001 to May 2002

Performed various administrative tasks including
- Filed receipts and invoices
- Maintained internal and external correspondence
- Organized the CEO’s schedule
- Followed up with clients on pricing and other matters
Sales representative for a tourism guide at ZEDCO, Zalka Lebanon

  • February 2000 to June 2000

Performed various administrative tasks
- Promoted the tourism guide and conducted outdoor sales

Education

Bachelor's degree, Advertising and Marketing
  • at Notre Dame University
  • July 2002

. in

High school or equivalent,
  • at Jesus and Mary School, Thevenet College of Higher Education

,

Specialties & Skills

ADMINISTRATION
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
FILE MANAGEMENT
MEETING FACILITATION
PRICING
PROGRESS
REPORTS

Languages

Arabic
Expert
English
Expert
French
Expert

Hobbies

  • Reading- Skiing