Ghada Sarrouf, Account Manager

Ghada Sarrouf

Account Manager

White Mountain Technologies

Lieu
Liban
Éducation
Baccalauréat, Advertising and Marketing
Expérience
15 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 4 Mois

Account Manager à White Mountain Technologies
  • Liban
  • septembre 2013 à juin 2016

Mapped and identified new possible clients
- Managed correspondence with clients and organized meetings with them
- Maintained the database of clients and updated list of contacts
- Performed demonstrations about the software to new clients
- Conducted training sessions for clients
- Drafted weekly reports on the progress of work
- Reported to the CEO directly on various work developments

Assistant Service Center Manager à Antaki Holdings
  • Liban
  • décembre 2009 à août 2013

Handled customer service requests and pending issues
- Managed the filing of all customer requests and relevant response
- Organized meetings between the employees and the manager
- Handled minutes of meetings and relevant archiving
- Reporting to the CEO directly on various work developments

Sales Coordinator à Antaki Holdings
  • Liban
  • août 2002 à décembre 2009

Coordinated the distribution of tasks of the salesmen at the company
- Managed all clients’ purchase accounts
- Regulated stocks in the warehouse

Secretary
  • Liban
  • juin 2001 à mai 2002

Performed various administrative tasks including
- Filed receipts and invoices
- Maintained internal and external correspondence
- Organized the CEO’s schedule
- Followed up with clients on pricing and other matters
Sales representative for a tourism guide at ZEDCO, Zalka Lebanon

  • février 2000 à juin 2000

Performed various administrative tasks
- Promoted the tourism guide and conducted outdoor sales

Éducation

Baccalauréat, Advertising and Marketing
  • à Notre Dame University
  • juillet 2002

. in

Etudes secondaires ou équivalent,
  • à Jesus and Mary School, Thevenet College of Higher Education

,

Specialties & Skills

ADMINISTRATION
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
FILE MANAGEMENT
MEETING FACILITATION
PRICING
PROGRESS
REPORTS

Langues

Arabe
Expert
Anglais
Expert
Français
Expert

Loisirs

  • Reading- Skiing