Ghada Trad

- Coordinate administrative and financial activities related to hospital ambulatory services.
- Collaborated with the CFO and supervisor to develop and implement strategic plans to improve daily tasks and increase efficiency.
- Assisted with the launch and ongoing management of the customer service and approvals project, resulting in a successful implementation and improved customer satisfaction.
- Demonstrated expertise in finding solutions for patients, resulting in improved patient satisfaction and outcomes.
Successfully obtained authorizations for a high volume of patients, demonstrating strong attention to detail and organizational skills.
- Streamlined the invoicing process by following up on pending invoices and assisting with monthly closures, resulting in improved financial performance.
Perform daily audits on invoices and third party payer document issued and coordinate timely delivery of invoices with outpatient billing supervisor.
- Participated actively in the implementation of charge and improvement of practice in the department.
Participated in department-wide performance improvement (PI) projects, resulting in improved standards and overall performance of the department.
- Created monthly reports for the supervisor, highlighting achievements and pending tasks, leading to better communication and progress tracking.

- Demonstrated expertise in navigating complex insurance and social security systems, resulting in successful resolution of approval issues for a high volume of patients.
- Conducted audit and managed balance cash register.
- Coordinated with insurance companies for patient’s coverage.
-Prepared bills and invoices Mainly for radiology department.
Presented Mount Lebanon Hospital For Cancer Awareness (Barbara Nassar).

- Took part in the planning of 10+ national and international music festivals. Coordinated with 50+ artists and 11 international companies.
- Managed accommodation and transportation.
- Organized and took charge of the logistics throughout the festivals.

- Gathered the clients feedback and customer satisfaction. - - - Monitored. reported, and mitigated challenges. Dispatched and followed up with maintenance teams.
- Prepared offers and simulations for clients.
- Invoiced customers and managed purchasing.