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Ghala Alluwahiq

director manager·Jo Malone - Saudi Arabia

Saudi Arabia

High school or equivalent, project management

Work experience

Total years of experience: 1 years, 5 months

director manager

January 2025 - Present

Jo Malone - Saudi Arabia

Riyadh, Saudi Arabia

January 2025 - Present

‏Hello my name is Ghala I’m 25 years old
‏I worked as a call agent in najm

‏My tasks included accepting incoming calls regarding motors accident and file a report and dispatch a team to assist at the field

‏As a call agent the best way to provide the service is by time management and informational updates to ensure a quick beneficial call to the client

‏It taught me how to be patient and how important it is to listen not just hear, how to empathise with the customer since sometimes they’re in a rage or rushed or panicked mode
‏( understanding the customer state is a key role in customer care service)

Company industry:: Administration Support Services
Job role:: Management

Education

Alfaisal University

March 2026