Program Management Consultant
Confidential
Total years of experience :25 years, 11 Months
Provide necessary program management consultation and advisory for managing all vertical projects under cooperate departments.
Business management & strategy consultation with best practices in place.
Budgets planning and cost management.
Provide necessary support to business units in relation to Information Risk Management.
Leading the TQM program and ISO 9001:2008 renewal certification.
Leading EPICOR ERP implementation across the organization.
Business process re-engineering for different frameworks in compliance with business objectives.
Develop overall plan and programs that identify measure, monitor all enterprise/Programs risks and security exposures, selects, and recommend appropriate risk and security management controls for all exposure to loss.
Structured PMO Setup consultation, building and developing new business driven PMO with appropriate organizational change management in place.
• Responsible for the overall direction of IT Program Management Office (PMO). Providing services to the organization's portfolio of projects such as guidelines, planning, scheduling, estimation, cost and risk assessment. Ensuring consistency with corporate strategy, consistency of process across projects and customer satisfaction with the projects.
• Work closely with international consultancy firms (i.e. Accenture, Gartner, KPMG, Ernst & Young -) in developing an IT strategy road map.
• Lead and manage a group of 8 Project managers and coordinators.
• Manage Business programs/projects at a growth oriented organization by contributing proven ability to:
Provide Focused Team Leadership through Experienced Staff Managing /Motivating Techniques, Resolving Problems and Mediating Conflict to Ensure Group Efficiency.
Negotiate Successful Business Deals by Adhering to Ethical Principles to Produce Win-Win Situations to Satisfactorily Reach established goals.
Use Practical Problem Solving Methods for Making Informed Decisions to Reduce and Minimize Business Risks.
• Capacity-Building - Assisting PMO team members to understand, integrate and implement corporate project management, monitoring and evaluation (KPIs) and strategic/operational planning methodologies
• Track and report on PMO budgeting against quarterly and annual goals, receive, deploy and track PMO Services requests, manage PMO customer-satisfaction survey/quality assurance.
• Ensuring the effective communication of strategy internally and externally as appropriate.
- Responsible for Managing a state of the art real estate management solution for the KSA projects, An IT solution that cater for all real estate markets governed by best practices set by Dubai Land Department (DLD) and Real Estate Regulatory Authority (RERA) .
-Collaborate in establishing the new Jeddah Branch providing the necessary support and facilities to the head quarter on a different level of aspects.
O&M Sr. project manager for Al-Shura Council program (Governmental sector), as it includes the following integrated projects under the operation and maintenance:
Business solutions project: ERP oracle business suite project for the following modules (financial, HR and Supply Chain), file net applications and intranet /internet portal .
Network infrastructure project.
Systems /data center project.
Information Security project.
Training and qualification project.
Video conferencing and NOC project
May-2007 Till May-2009:
Objective to deliver IT standardization through new core IT infrastructure, common IT platform, centralized enterprise wide infrastructure, standard/packaged applications and standard processes and procedures
• Manage high volume multi-projects; contribute in developing PMO strategy - framework, process reengineering, and conduct awareness sessions for program running anywhere within the business.
• Consultation for outsourcing and PMO utilization.
• Some of Achieved projects within program :
Cisco Network infrastructure, Audio/Video, fire alarm systems for temporarily facility buildings project at King Abdullah university(KAUST) project through ARAMCO and Saudi Oger .( Rabigh, KSA)
CISCO Active network upgrade project at General Secretary for Council of SAUDI Ministers (HQ Riyadh, and Jeddah site, KSA).
Health care solutions-medical application (special security forces, SSF) Riyadh, KSA.
CISCO network infrastructure, complete systems design and implementation at Saudi Oger training center (Rafiq Hariry institute), Riyadh, KSA.
HP Procurve network infrastructure, remote sites connectivity at Public Security project, Kingdome wise).
Oracle e-business suite ERP implementation project at Al-Wataniyah advertisement, publishing and media development, Riyadh, KSA.
New Portal development for the High Commission of Al Riyadh development, Riyadh, KSA.
Lead and manage wide variety of IT projects(private/governmental sectors ) :
• Cisco network infrastructure project, for Data network division, STC, Riyadh, KSA.
• SUN Microsystems (new data centers implementation, STC), Riyadh, KSA.
• Oracle E-business suite project (MOCI), Riyadh, KSA.
• Remedy trouble ticketing System project (RTTS) from BMC for STC Riyadh, KSA.
• ESRI GIS and DMS integrated solution project for AL-Shamiya real states development, Jeddah, KSA.
• Business continuity for STC official CMS website project, and implementing a new STC upgraded Portal for Web Content, and customer Web Services. Riyadh, KSA.
• Objective to Plan, develop and implement a centralized billing and telephone management system for the King Faisal Specialist Hospital & Research Centre in Riyadh. The project was successfully completed, delivered on time and under budget.
• GN Netcom solutions for Riyadh bank, STC 902, 907 departments.
• E-business solutions, b2b, b2c from Canadian IT (CIT) Products.
Mobile and Wireless solution : coordinating startup of vendor-branded channel company, gathering data and analyzed business operations of small to large sized companies, serves as team leader and a project manager for mobile and wireless Enterprise solution projects that shall leverage the IT and e-business of there exciting systems and transfer them into m-businesses like mobile healthcare management systems, sales force automation, field force automation, dispatcher automation, delivery automation and van routing account system on symbol handheld devices and palm Os.
Implemented IT sales strategies and put in place logical and easy to use management and reporting procedures for an international and regional sales territory.
Product management through the writing of User Requirement Specifications and managing these development projects for the introduction of new software systems and products.
- Manage provided services, & sales for Hardware/software, internet .and SLA contracts.
-Training instructor for common Microsoft courses, Adobe products, 3D-Max, and Web page design.
IT Technical support for software and hardware at information center
- provide technical support of client-server environment.
