ghina kalassina, Customer Service Representative

ghina kalassina

Customer Service Representative

ishtari.com

Lieu
Liban - Tripoli
Éducation
Baccalauréat, Banking And Finance
Expérience
5 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 7 Mois

Customer Service Representative à ishtari.com
  • Liban - Tripoli
  • Je travaille ici depuis octobre 2018

I currently work at Ishatri Group as a Customer Care Associate. I have been able to develop the skill set needed to carry out the aforementioned role successfully. In addition to conducting expert market research and offering consumers helpful support and guidance, I am also exceptional at:
-Collecting and analyzing feedback and working on the improvement of customer satisfaction with provided services.
- Resolving any problematic issues and maintaining relevant documents and records.
- Managing multiple office activities and executing other tasks as assigned.

Éducation

Baccalauréat, Banking And Finance
  • à LIU
  • juin 2016

Specialties & Skills

Project Management
Microsoft , Excel and power point.
Punctuality
Team Motivator
Work Dedication
Honesty

Langues

Anglais
Expert
Arabe
Langue Maternelle
Français
Moyen

Formation et Diplômes

Customer relationship management project (Formation)
Institut de formation:
International Academey for building capacity
Date de la formation:
January 2023
Durée:
10 heures

Loisirs

  • Horse Riding