Ghulam Nabi Sheikh

• Managing complete F&B operations of 9 brands consisting of 22
restaurants of different scales and categories including fine
dining, premium-casual dining and unique events in Kuwait.
• Working closely with stakeholders on new brand development,
new branch opening for sustainability and expansion.
• Collaborating efficiently with department heads to develop
strategic plans to increase revenue, productivity, quality
enhancement, and optimal guest service excellence.
• Maintaining all the divisional KPI related to financial, guest
satisfaction, optimizing efficiency and organizational growth.

• Maintaining a high level of food safety and hygiene standards in
compliance with the national health legislations.
• Collaborating with training department, to plan and impart
various training courses in branches throughout the year.
• Reviewing monthly audits and action plans for food safety, loss
prevention and service standards.
• Reporting and analyzing market trends by doing market
research and competitor SWOT analysis, for new openings and
existing.
• Collaborating with Area Managers to plan and implement targets
for improved efficiency, sequence of service, order expediting and
table-turn times to achieve a substantial gain in daily cover
without additional labor or overhead costs.
• Planning menus and organizing marketing activities and
promoting brand exposure in collaborations with Marketing and
Culinary heads.
• Analyzing and preparing detailed explanations of F&B Divisional
Profit & Loss and key financial reports on business.
• Creating yearly budget and quarterly forecasting according to
dynamic market trends, expenses and commodities prices.
• Collaborating with customer experience team on data
management to create loyal guests, felicitating them on special
occasions and understanding expectations of guests to meet and
exceed them.

Overall operations management of Cafe Coco Restaurant in Kuwait.

Café Coco by Alshaya Group that offered an innovative artisan cuisine with a stylish and unconventional environment. It is described as a café, restaurant, and patisserie, with locations in Kuwait, Qatar and Bahrain, known for its diverse menu that includes breakfast, lunch, and dinner options.
Concept: A stylish and unconventional café, restaurant, and patisserie that provides world-class, innovative artisan cuisine.
Menu: Offers a diverse menu for breakfast, lunch, and dinner.
Atmosphere: 220 seater restaurant featuring a stunning interior and Parisian-style terrace seating

Overall operations of all the F&B outlets in a 5-star business hotel.

F&B operations management of two major outlets serving World cuisine and authentic Sichuanese cuisine.

Restaurants, Bars, Butlers & Room Service, Cigar Lounge

Butlers & Room Service, All-day dining, Indian Fine-dining

Room Service, Club, Banquets, Thai - Fine dining, Bars