General Manager Food & beverage developments
Skelmore Hospitality Robertos restaurant bar & lounge
Total years of experience :23 years, 11 Months
Achievements:
Pre-opening, opening, post-opening.
Shareholder from Italianissimo group recalled me entrusting me with the entire project. Burlesque is very complex outlet comprising of a Lounge, Restaurant, Bar, Terrace, Private dining room, live music, Dj and live entertainment show right on Abu Dhabi F1 Racing circuit.
Respected the deadline of 3 month form the demolition to open the outlet on the 28th of July Eid ahead of the scheduled opening 15th of August. Contract term respected as per schedule.
• MEP and operational project design
• Responsible to finalize lease and operational agreements for Burlesque brand as independent restaurant with
Yas Viceroy Hotels and Resorts Executives Management
• Define strategies for the positioning and adapting the brand concept for the UAE
• Responsible for the budget, expenditure and cash flow
• Forecasting, P&L and budget and costs accountability
• Responsible for the day to day operation, corporate sales and events.
• Responsible to choose the Reservation System, POS set up interface and linking the 2 system to be able to create loyalty program and reward scheme for the Guest database.
• Responsible for the marketing and development of the brand
• Food and beverage contracts
• Identify manpower requirement recruiting and training
• Maintenance contracts
• Design and implement SOP
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Menu and wine list design and development.
Achievements:
Preopening, opening and post opening and To have had the opportunity to work in a very close relationship with one if not the most historical name of the Italian food history Mr Alfonso Iaccarino and family who’s has one of the longest lives in the world of 3 and 2 Michelin star in Italy.
• Project management, MEP and project design
• Concept developing
• Responsible to finalize lease and operational requirements for Don Alfonso brand as independent restaurant with Shangri-La Executives Management
• Define strategies for the positioning and adapting the brand concept for the UAE
• Responsible for the budget, expenditure and cash flow
• Responsible for the marketing and development of the brand
• Design SOP for the FOH and BOH for fine dining concept giving character and personality without losing the Don Alfonso philosophy
• Haccp design and implementation following UAE Dubai local authorities rules
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Food and beverage contracts
• Identify manpower requirement recruiting and training
• Maintenance contracts
Achievements:
Award: What’s on award as the best Italian restaurant in Abu Dhabi 2013
General Manager F&B Development
• Supervision and control of Italianissimo restaurant branches
• Responsible for the Identity and development of the Brand
• In Charge of all the FHO and BHO operations
• Forecasting, P&L and budget and costs accountability
• Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Preopening, opening and standardize new outlet in Dubai
• Responsible for the training and development of the employees.
• Design and implement SOP
• Responsible for the design of the job description ensuring smooth running of the operation
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Recruiting, interviewing, and hiring management and team members
• Maintain and improve standards by communicating idea and trends to the F&B Manager
• Responsible for the Marketing and PR of the company/Brand
Time out awards Chameleon best Bar Food Menu in Abu Dhabi 2012, Marco Pierre White highly commented Steakhouse and Frankie's highly commended Italian
• Responsible for 100 staff
• In Charge of all the FHO and BHO operations
• Acting as FB Director for 5 months
• Maintain and improve standards of the brands maintain close relationship with the franchisee
• Responsible for the beverage of the Hotel
• Forecasting, P&L and budget and costs accountability
• Responsible for the Marketing and PR of the Food and Beverage Department of the Hotel
• Design food menus and beverage lists
• Contract with suppliers
• Creating loyalty and network between guests.
July 08 - September 11 Sardo Canale Restaurant London
General Manager
• Responsible for 2 restaurants 1 bar 1
• Running day to day operation of Sardo Canale
• Design and maintenance of the wine lists
• Maintenance of the POS system
• GP control of the company food & beverage
• Sales and marketing
• Payroll
• Banqueting and functions sales & coordination
• Implementing and monitoring HACCP
• Menus developments and pricing
• Recruitment and training of the employees
• Design and developing SOP's
Dec 07 - June 08 Restaurant Group in central London
Operations/Area Manager
• Responsible for 3 restaurants 2 bars with 75 staff
• Running at least one shift per week at each restaurant
• General administration
• GP control
• Maintenance of Casio system
• Payroll
• Implementing and monitoring HACCP
• Sales / Marketing
• Recruitment and contracts
• Managers training and appraisals
• Liaising with suppliers
• Menu development and pricing
Apr 07 - Dec 07 Galvin's Bistro de Luxe, French brasserie London
General Manager / Operation Manager
• Responsible for day to day operation and 68 staff
• Concept planning new developments with Chris Galvin
• Developed SOP's
• Project manager for the Waldorf opening including forecasting, recruitment, design, menus
• Hands-on running of restaurant
• Recruitment, training and appraisals
• Driving the business
• Liaising with wine suppliers
Sep 03 - Feb 07 I Sapori di Stefano Cavallini, London
Sales and Operation Director / Shareholder
• Increased the Company's turnover by 35%
• Sales and Marketing
• Opened keys accounts with Harrods, Strada, Gordon Ramsey holding
• Secure new customers' contracts and retain existing ones
• Overseeing the daily running of the delicatessen and logistics of distribution
• Implementing and monitoring HACCP
• Cost analysis and profitability
• Booking venues and organizing Michelin star catering events.
• Alcohol license holder
Jan 02 - Aug 03 Habitat Restaurants, London
Operations Manager
• Overseeing daily operations of 5 outlets in London and Dublin
• Food and Beverage control, pricing and purchasing
• Design and implement SOP
• Staff recruitment and training
• Maintaining high standards of service, food
• Creating, implementing and monitoring HACCP
Dec 99 - Feb 01 Olympia Leisure Sdn. Bhd, Kuala Lumpur
Operations Manager
• Responsible for Human Resources, Marketing and Sales Department
• Setting up new openings and project management
• Overseeing 9 outlets 200staff
• Design and implement SOP
• Introducing a new Micros software for product management and analysis
• Corporate sales for events, launches, cat walks, movies, and Formula 1 sponsors
• Implementing and monitoring HACCP
• Administration
• Purchasing, ordering, stock control and costing
• Menu development
94 - 99 Habitat Restaurants, London
Assistant Restaurant Manager promoted to Restaurant Manager and Area Manager
• Overseeing 8 outlets 200staff
• Setting up new openings and project management
• Overseeing daily operations of outlets in London and Dublin
• Food and Beverage control, pricing and purchasing
• Staff recruitment and training
• Maintaining high standards of service, food and Haccp
92 - 94 Walt Disney World, Epcot Center, Florida
Head Waiter
90 - 92 Inn in the Park @ The Four Seasons Hotel, London
Commis de Rang promoted to Chef de Rang
99 Attended Food and Hygiene Advanced level, London 95 Food and Hygiene Certificate; Health and Safety Certificate, London 91 ITT Sheraton Guest Satisfaction System, London 90 Food and Beverage Management Course, Four Seasons Hotel, London. Catering School Diploma: Tecnico delle attivita' Alberghiere Istituto Professionale Alberghiero, San Benedetto Del Tronto, Italy
