Sales Manager
myOffice Business Centres
Total years of experience :16 years, 8 Months
Responsible for sales of Marina and Business Bay business centres in addition to Centre Manager responsibilities
• Maintain the profitability of the Business Centre, increase occupancy and manage costs in line with the Business Centres budgets. • Business Development, Sales and generation of new leads for sales. To maximise sales revenue and client retention. • Understand client needs and offering customer focused solutions vis-à-vis product offerings. • Identify new markets and new client acquisition in these markets through referral and networking. • Determining market trends, competitive analysis to formulate effective sales strategy. • Recruit and manage a team of channel partners. • Developing E-Marketing Strategy for the business. • Establish regular communication at an individual and team level. Ensure team meetings are conducted monthly, minuted and any actions raised are communicated to the relevant personnel and completed in a timely manner. • Actively encourage the personal and professional development of team members. • Be accountable for the aesthetics of the centre ensuring a high visual standard is achieved. Manage contractors to ensure work is carried out correctly and to a high standard in accordance to Health & Safety regulations.
• Advisor, Business Development, Sales and generation of new leads for sales • Understand client needs and offering customer focused solutions vis-à-vis product offerings • Identify new markets and new client acquisition in these markets through referral and networking • Globally recruit and manage a team of channel partners • Coordinating with clients for payment follow-ups and providing updates on the progress of project till handover • Determining market trends, competitive analysis to formulate effective sales strategy
• Renewed existing subscription contracts; facilitate up-selling & cross-selling, structure retention strategies and seeking out new sales opportunities from existing accounts.• Managed Key Accounts (Indian Corporates, MNC’s, CSuite Executives), structured retention plans •Identified new business opportunities and managed strategic relationships & partnerships with other businesses.• Initiated market research and prepared business plans & proposals offering customer focused solutions to clients and addressing client needs vis-à-vis product offerings.• Worked under stiff budget and managed to meet the targets within the specified budget.• Support the Head quarters in developing organisation and marketing strategy • Implemented several pan - organisation initiatives• Oversee the business development in India, reporting directly to the Regional Head, South Asia • Negotiated pricing/ payment terms with clients; manage the contracting and invoicing against milestones.• Significantly improved all team metrics like number of leads, opportunities, and pipeline & deal closure by over 50%• Ensured smooth functioning of day to day operations of the business and managing various organizational stakeholders and business partners• Part of the startup team, setting up the business operations including the front and back end infrastructure for the office in India• Travelled extensively across India & Europe meeting with several CXO level prospects establishing top level connections and uncovering new potential opportunities • Organised, Marketed, Sold and successfully managed from start to end CEO and C-suite level conference events in India • Introduced email marketing strategy for lead generation & lead nurturing. Successfully generated qualified leads through Cold Calling, Conferences and Client Presentations• Leveraged social media platforms to promote organization and C-Suite Conferences.
At High Performance Products Pty Ltd (Sept 2004 - Dec 2006) and Airconditioning Products Pty Ltd, (Oct 2008 - April 2009) Brisbane/ Australia as Operations Coordinator and Warehouse Supervisor, led a team of multi-national students and ensured smooth functioning of day to day warehouse operations.
Skills - Project Estimator, Tendering, Contracts Negotiation, Sales, Customer Service, Negotiation, Designs, Supply Chain and Logistics
As Senior Analyst at Viteos Capital Market, Mumbai was part of a team responsible for the migration the operations from Connecticut, U.S.A to India. Later mirrored and established the operations as was managed in U.S and acted as Key Contact for the client in India.