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Gladys Joyce Pascual, Senior HR Specialist

Gladys Joyce Pascual

Senior HR Specialist ·Qatari Investors Group

Saudi Arabia

Bachelor's degree, Psychology

Work experience

Total years of experience: 11 years, 3 months

Senior HR Specialist

February 2013 - September 2021

Qatari Investors Group

Doha, Qatar

February 2013 - September 2021

SENIOR HR SPECIALIST
- Supports Business Unit Heads/ Department Managers using expertise and knowledge on all aspects of HR Services (e.g. Organisational Design, Recruitment and Selection, Performance Management, Qatar Labor Law, HR Policies)
- Monitors implementation of HR policies and procedures and provides instructions to subordinates to ensure proper implementation
- Leads the development and review of HR & Administration policies
- Provides guidance on company policies to employees in all levels
- Responds and communicates effectively to queries with regards to employment regulations, policies and procedures to disseminate correct information and first-level service
- Provides escalation support to ensure all queries related to Employee Relations are dealt with in a timely manner.
- Implement approved policies and procedures, and provide instructions to subordinates to ensure proper implementation.
- Administers probationary reviews
- Processes internal transfers, promotions, terminations
- Partakes in investigating/ conducting disciplinary cases
- Conducts exit interviews
- Meets with the Business Unit Heads/ Hiring Managers to evaluate the projected workforce requirements and set up the hiring plans and strategies
- Oversees and coordinates the implementation of company-wide performance appraisal and provides advice and recommendations to management and staff
-  Contributes to the full recruitment cycle of the company including internal and external vacancy advertisements; gathering and screening of applications; coordination of interviews and providing interview evaluations
- Mentor and partake in the continuous development of the skills of the assigned staff(s) within the area(s) of responsibility.
- Partake in the development, monitoring, and reporting of KPIs (Key Performance Indicators) for the area(s) within the scope of responsibility


MANPOWER & STAFFING OFFICER:
- Meets with the business partners to evaluate the projected workforce requirements and set up the hiring plans and strategies.
- Manages and overseas Staff Requisition Forms in accordance with budget and standard operating procedures.
- Maintains headcounts, attrition reports, and organizational structure. Handling employees’ resignations, terminations, and exit interviews.
- Publishes job ads on the different media e.g. Bayt, Gulf Talent, and the company’s careers’ webpage.
- Screens CVs, interviews, and arrange interview schedules with other departments.
- Conducts interviews and provide feedback to Hiring Manager.
- Conducts relevant tests and carry out reference checks on prospective candidates.
- Negotiates salary packages with selected candidates.
- Prepares offer letters in line with approved policies and procedures.
- Ensures new hire paperwork is completed and processed.



HUMAN RESOURCES OFFICER:
- General human resources function (employee-related matters)
- Manages employees’ applications (leaves, reimbursements, letter requests)
- Coordinates with Payroll office for timely processing of employee-related applications
- Maintain and update leave registers. Coordinates with Payroll Office and Administration Office for the annual leave settlements, air tickets and exit permits.
- Validates all HR invoices for approval ensuring conformity with policies and guidelines
- Supervises induction of new employees
- Manages employees’ out processing (resignations and terminations) including clearance form execution and administration.
- Supervises hotel & ticket bookings for candidates, new employees and consultants
- Creates SAP POs related to HR
- Handles queries of employees and consults Chief Administration Officer for advice
- Prepare documentations and make recommendations for corrective/disciplinary actions.
- Prepares and cascades internal announcements to point-person in each department
- Assists Recruitment team in screening of candidates

Company industry:
Investment, Securities & Funds
Job role:
Human Resources and Recruitment

Business Coordinator cum Office Manager

November 2011 - February 2013

Capstone Property Services

Doha, Qatar

November 2011 - February 2013

- Determine and formulate policies for the company in coordination with the General Manager.
- Create forms, letters and templates in accordance with company procedures
- Plan, direct, and/or coordinate operational activities
-Prepares budget for approval including those for marketing or implementation of programs
-Handles company’s petty cash and keeps updated records of the cash flow
-Maintain company accounting records and liaise with the main office accountant to receive and log monthly accounting statements
-Review reports submitted by staff members to recommend approval or to suggest changes in order to ensure that company format policies are followed
-Assists with developing prospect clients’ list for the company
-Sets up databases and files of the company for quick and easy access
-Filters application and schedule interviews with candidates

Company industry:
Real Estate
Job role:
Administration

Junior Building Manager

July 2010 - November 2011

Asteco Qatar

Doha, Qatar

July 2010 - November 2011

Company industry:
Real Estate
Job role:
Management

Education

University of the Philippines

April 2009

April 2009

Bachelor's degree, Psychology

Philippines

Skills

Organised

Expert

Human Resources

Expert

Interpersonal Skills

Expert

Communicator

Expert

Administration

Expert

Typing

Expert

MS EXCEL

Intermediate

MS WORD

Expert

MS POWERPOINT

Intermediate

Organised

Expert

Human Resources

Expert

Interpersonal Skills

Expert

Communicator

Expert

Administration

Expert

Languages

Tagalog

Expert

English

Expert

Training and Certifications

Training
Job Analysis - Training
Hay Group LLC
Dec 2013
Job Evaluation- Training
Hay Group LLC
Feb 2014