Property Manager
Commercial Real Estate (AL-TIJARIA)
Total years of experience :32 years, 5 Months
Support the Facility Manager in coordination and delivery of day t day residential services across the residential site working with in house staff and when applicable, with contractors.
To co-ordinate and control all issues relating to residential services accommodation.
To manage move in move out residential process, providing complete information on all accommodation types and ensuring exit surveys.
To ensure all communications with residents are creating a superior value and customer experience.
Implement, manage and coordinate all residential recovery activities in the handling of complaints as directed by the Facility Manager.
Responsible for helpdesk including but not limited to all administration tasks, issues, documentation, queries and requests.
Liaison with Residents, FM Technical and services team leaders, management team and colleagues as appropriate to keep them updated regarding the progress of interventions.
Produce monthly reports as requested.
1992 - 1995: Real Estate Agent: Receiving enquiries, property viewing and appraisals, advertising of properties, client and landlord
mediation, reviewing and concluding Leases.
2003-2006: AL-ADWANI REAL ESTATE CO. - (Kuwait)
Properties: Marina Residence & Ras Salmiya
Position: Property Manager
Responsibilities: Handling the overall management of this Five Star hotel apartment property
incorporating Fitness Centre, Rooftop Restaurant and other facilities and comprising 48 Luxury 1 2 & 3 Bedroom apartments.
Priority was given to delivery of high level quality of services in every aspect while running general day- to-day management of this High End property.
Duties included;
• Oversee final finishing works and handover from Contractors,
• Sourcing and negotiations with Decoration companies and Suppliers,
(Continued )
• Client representation on matters related to Interior Design elements and implementation
• Furnishing, Sourcing and Purchasing of all additional soft furnishings and accessories
• Recruiting of staff and implementing initiative & development program, team leadership and mentoring
• Marketing of property, Customer relationship development, contract negotiations,
1992 - 1999
Eastern Homes Real Estate Company - Kuwait.
1. Real Estate Rental Agent
2. Property Manager
Started career as a Real Estate Agent and later progressed to the position of Assistant to the Director in identifying and preparation of suitable properties for Furnished & Serviced Letting. This activity
included overseeing recruitment and staffing at all levels, purchasing and dealing with Suppliers,
Interior Decorators and eventual Marketing and Management of Company properties.
1995 - 1999: Property Manager
Properties: Dunes Serviced Apartments and
The Oysters Serviced Apartments
Responsibilities: Tasked with assisting in setting up a new division of Eastern Homes Real Estate
Highly instrumental in assisting and overseeing Finishing works, conversion and renovations to two
individual Apartment Blocks (Total units - 65)
Day to day management of these Three and Four Star Properties besides sourcing of corporate clients and negotiating for leasing of units on Long and Short Lets.
Involved in recruitment of Staff at all levels, general administration, advertising, reservations and maintaining high level of all related services.
