Administration Assistant/Receptionist
OPTY-RH Rwanda
Total years of experience :2 years, 7 Months
• Welcoming visitors by greeting them in person or on telephone, answering or referring inquiries.
• Directing visitors by maintaining employee directories and given instructions
• Maintaining security by following procedures, monitoring log books and issuing visitors budges.
• Sort and attribute incoming email to areas and staff within the organization and dispatch outgoing mail.
• Update and remind the reporting managers of their meetings
• Taking minutes of the meeting
• Write business letters, reports or office memos using word processing programmes
• Answer telephone inquiries from customers, attend to visitors and assist other staff in the organization with their inquiries.
• Providing secretarial support, prints and types correspondence and reports
• File paper and documents
• Make travel arrangements
• Track information regarding office budgets
• Take appointments, arrange conferences, meetings and deal with company visitors
• Complying with procedure rules and regulations
• Maintain continuity by documenting and communicating actions
• Contributing to team efforts and by accomplishing related results as needed
• Preparing Bills and taking payments from guests
• Promoting excellent customer care standards
• Working as part of a team and assisting colleagues when necessary
• Ability to identify customer needs.