Glory Joseph

• Identified and developed new business opportunities through market research and lead generation.
• Built and maintained strong client relationships to drive sales growth and customer retention.
• Conducted product presentations and demonstrations to potential clients.
• Collaborated with internal teams to align client requirements with service offerings.
• Prepared proposals, negotiated terms, and closed deals.

• Making international travel arrangements - visa application and processing, booking flights and hotels.
• Managing communications, taking dictations and minutes, scheduling and maintaining documentation and filing.
• Coordinating with maintenance team for timely repairs and maintenance of civil and electrical works.

Performing all day-to-day SVN support for different projects.
Delivers a monthly status report on performance of release management.
Coordinating with different departments and helping them with their
queries regarding SVN Tortoise.
Deployed JAVA, .NET, PHP, etc. codes to meet the requirement of the
current release.
Raising tickets and taking follow-up with regards to the status, work
pending and issues resolved.

• Handling guests, checking tickets and issuing boarding pass and proper tagging of bags.
• Verify and scan guest identification documents, passports and visas according to the travel sector requirements.
• Listening carefully to guest queries and responded with kindness, patience and clear information.
• Managed irate or distressed guests professionally during flight delays or other disruptions. Maintained Indian
hospitality and cultural sensitivity in all guest interactions
• Went beyond standard duties to assist guests and provide support whenever possible.

• Handling end to end recruitment.
• Sourcing resumes through different job portals like Monster, Naukri and LinkedIn.
• Experienced in manpower management, recruitment involving screening, shortlisting, scheduling interviews,
conducting interviews & collecting feedback.
• Initial phone screening of candidates to judge communications and background.
• Recruiting Junior, Middle & Senior level candidates as per the requirements.
• Maintaining a database of candidates.