Gokalp HARMAN, Marketing And Digital Transformation Director

Gokalp HARMAN

Marketing And Digital Transformation Director

BETA INTERNATIONAL

Location
Türkiye - Istanbul
Education
Bachelor's degree, Business Administration (w Big Data Thesis)
Experience
25 years, 7 Months

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Work Experience

Total years of experience :25 years, 7 Months

Marketing And Digital Transformation Director at BETA INTERNATIONAL
  • Türkiye - Istanbul
  • My current job since July 2016

- Defining business opportunities using digital marketing and business big data (Blockchain, training and e-commerce verticals)
- Coordinate the Digital Transformation path with internal human resources management
- Use data visualization techniques and implement technology to the group for CRM and CLM practises
- Explore alternate digital businesses and commit for digital business opportunities (Blockchain, e-money, micromarketing, micromarket discovery, e-commerce automatization, online training and healthcare market)
- Act as a consultant on digital transformation initiatives to assess and evaluate the value of the opportunities.
- Manage the investments for regional events
-Manage the ecosystem for media purchase

DIGITAL MARKETING AND OMNICHANNEL MARKETING DIRECTOR at GENERAL ELECTRIC HEALTHCARE
  • Türkiye - Istanbul
  • January 2016 to April 2016

• Manage end-to-end marketing processes
• Preserve the responsibilities of being the digital leader for the region
• Lead the customer acquisition, product marketing initiatives and contribute to services and indirect channel marketing
• Create excellence on digital and conventional marketing and campaign delivery
• Manage B2B and B2C initiatives for the markets.
• Utilize and champion the use of automated customer engagement tools use (Marketo)
• Be the excellence center for content marketing and product marketing collaterals
• Own and optimize the wing2wing lead acquisition and nurturing funnel execution
• Probe for the best tactics of campaigns with product management and product marketing groups
• Make the efficient use of offline and online marketing channels to drive commercial campaigns and growth market programs
• Create measurement and analysis capabilities to find the best tactic combinations and campaign strategies for the region
• Support and design MA initiatives
• Ensure the CRM initiatives to have the utmost engagement with customers and commercial impact.
• Be the voice for global campaigns for local market
• Support market research to provide necessary information for marketing plans, pricing and competitor analysis
• Conduct training and enablement initiatives for field team and sales teams in order to bring more commercial impact and support for growth programs
• Build relationship and communication with KOLs for mutual benefit guarding the regulatory and legal constraints.
• Actively communicate and collaborate with global marketing teams
• Create a customer base and dynamic system to provide automated, ongoing engagement with customer.
• Manage advertisement and digital channels initiatives to support or initiate new marketing plans and brand/product initiatives

Digital Marketing and CRM Director at GENERAL ELECTRIC HEALTHCARE
  • Türkiye - Istanbul
  • December 2013 to December 2015

• Be the lead for transforming the marketing and sales enablement strategy of the region
• Create and deploy marketing tools, channels and necessary trainings to entire region for building digital-centric thinking in marketing and sales activation
• Build and execute creative growth campaigns which provide sales opportunities on sleeping installed base, acquiring cross-up sale opportunities
• Create and execute, lead generation campaigns
• Coordinate and lead
• Analyze and optimize the digital lead acquisition channels and nurturing mechanism to enhance business and sales conversion
• Champion the content marketing and social media strategy to build responsive and engaging branding and service design for our customers
• Implement electronic training and e-commerce tools for healthcare customers
• Campion the internal online certification programs and tools to improve digital first thinking for marketing teams and certify-to-sell policy for sales staff.
• Design and develop online communities and brand advocate communities for GE • Healthcare
• Stay abreast of industry and competitive trends, and the latest technologies and resources to leverage within GEHC. Represent the business as a thought-leader across the GE organization.
• Coordinate automated customer engagement programs with multiple product lines and stakeholders.
• Measure and analyze the ROI of campaigns and voice of customer. Help pricing and strategy team for creating comprehensive touch possibilities with customers
• Make creative and immersive product marketing campaigns in alliance with product marketing on local/regional/global levels.

Digital Channels Business Development Director at AKTIFBANK
  • Türkiye - Istanbul
  • July 2013 to December 2013

• Developing new business models for alternative payment methods; analyze feasibility
• Create go-to-market plan and long-term marketing strategy for new services and products
• Create innovative growth and penetration campaigns; drive sales/delivery excellency
• Coordinate the IT development and branding creation of the products along with relevant campaign contents
• Work with business units and strategic alliances to make the product buy-in and market penetration
• Support strategic digital alliances and services with other companies/agencies for e-commerce and social media services (Globally and locally)
• Create online marketing campaigns and sales growth campaigns
• Develop sales enablement tools and strategies for new products and services

E-Commerce Lead (Strategy / Busin. Develop. Department) at AVON Turkey
  • Türkiye - Istanbul
  • May 2011 to July 2013

• Developing the Online Marketing/E-Commerce strategy in collaboration with the WEMEA Regional Internet Lead and the Country Management Team
• Manage P&L for E-commerce site and track the implementation of priorities to WEB.
• Be the Project Manager for future releases, working in strong collaboration with Global Web Enablement and Business Model Innovation teams.
• Ensure the COMPANY brand is consistently adhered to across all online content/advertising/Social Media
• Monitors and Reports on Social Media channels and on-line communities, inside and outside COMPANY.
• Make the budget of Facebook and Google Adwords Campaigns
• Lead projects that increases the exposure and SEO.
• Make analysis for web traffic trends on ADOBE OMNITURE and GOOGLE ANALYTICS. Make relevant business decisions and business relevant results
• Create, develop and coordinate special promotions and events for brand, products and social media activities
• Manage strategic digital alliances and services with other companies/agencies for e-commerce and social media services (Globally and locally)
• Create and manage end-to-end cycle of e-commerce projects and online services
• Create end-to-end e-commerce services and offers
• Coordinate with marketing, sales, field communications and IT departments to fulfill requested features/services for the online e-commerce services
• Interface with brand marketing and PR communications to create 360 campaigns for social media and web activation.
• Create, develop and coordinate on-line lead generation activities
• Enhance user experience through all services on social media and e-commerce (Design and technological enhancements).
• Work closely with Sales and marketing to choose/create correct content for the Field Sites and provide end-to-end content management with all departments.
• Coordinate online customer acquisition programs (Online X-sales & up-sales)
• Manage other stakeholders including IT, marketing and sales departments

E-BUSINESS / DIGITAL MARKETING SENIOR STRATEGY CONSULTANT (MANG.) at The Uniclub
  • United Arab Emirates - Dubai
  • January 2010 to November 2010

* Retail business and marketing planning for online and OEM business
* New model launches and the channel segmentation and integration of the models
* Drive up-sell and x-sell in the online purchase process to increase AOV and total revenue for new customers
* Drive consumer promotions and online campaigns
*Controlling and execution of the online promotion
* Create and manage online acquisition strategies and execution plans to support product portfolio and go-to-market strategies (and ultimately, revenue goals).
*Analysis on ROI
* Working with and influencing alliance and other business/marketing partners
* Customer Loyalty and segmentation program management
* Customer Retention and Loyalty Program creation
* Getting market information for IT customers’ and provide them consultancy for appropriate channel and marketing investment.
* Creating merchandising and promoter teams and maintain their efficiency for accounts
* Managing the channel campaigns of IT firms for increasing sales and awareness.
* Driving field campaign of accounts in Gulf and Turkey area. (Microsoft Turkey, Trendmicro Turkey, Microsoft Dubai, so on.)
*Providing consultancy for pricing and price appraising for IT account through market research.
* Manage channel programs of local brands for improving their channel sales (Loyalty clubs, extra incentives programs, WOMM and BTL activities)
* Manage the channel in productwise and saleswise operations (incentives, sales quotas)
*Manage the strategy for online marketing and WOMM on the behalf of the IT accounts.

MARKETING MANAGER at MSI TURKEY
  • Türkiye - Istanbul
  • November 2007 to January 2010

* Manage marketing strategy and policy for the local market depending on market figures
* Pricing and price apprising through market research
* Create digital marketing campaigns with agencies and analyze ROI
* Determine media purchase and media (AdWords, AdSense Forum and Online Media Ads)
* Drive online acquisition revenue and generate online leads for the e-store via various ROI-driven programs, such online advertising,
* To observe and assure the status and results of all online campaings such as emailing campaigns programs, the reporting and the historical data, enabling the continuous improvement of the planning processes
* Find out new Below-The-Line (BTL) activities and new campaign opinions on the cloud and social media.
* Monitor brand reputation on online media (&cloud)
* Work for brand exposure through digital media channel
* Collect media exposure and measure the frequencies
* Create and setup social media campaigns including online and offline branches
* Manage advertisement funds
* Manage vendor WEB based programs (likewise IIP of Intel, Brand of Microsoft, AMD etc.)
* Understand other vendor WEB based incentive programs and WEB based marketing strategy.
* Retail Mapping throughout the region
* Find alternative channels for sales like Telco market and medical chains…
* Visibility/Merchandising:
*Plannings per launch or promotion

ONLINE MARKETING SPECIALIST at Probil Bilgi Islem
  • Türkiye - Istanbul
  • August 2004 to September 2007

* Create online marketing plan for Software As A Service Business
* Create channel incentive and partner program
* Probe and search for opportunities to initiate co-business and synergy between services and projects.
* Drive marketing communications strategy and brand image for Probil SAAS business
* Follow and create new opportunities in channel
* Find new partners and persuade them to join the ecosystem
* Create new synergetic opportunities
* Plan and execute marketing communications activities in all electronic media
* Observe and assure the status and results of all online campaings such as emailing campaigns programs, the reporting and the historical data, enabling the continuous improvement of the planning processes
* Keep up the content and subsystems of the web site for enrolling of SAAS partner
* To ensure that online becomes the preferred channel for consumer and enterprise customers for sales, marketing communication and self-care.

MARKET DEVELOPMENT PROGRAM SPECI. at Microsoft Turkey
  • Türkiye - Istanbul
  • May 2002 to April 2004

* Create customer segmentation and retention
* Collecting market information and channel feedback for improving the program and product specs.
*Collecting information about general product demands for specs and market aims
*Create “go plan” for local market about “windows product” family
* Communicate with distributors and resellers (retail included) for collecting price, market and demand dynamics on sales and geographical data.
*Implement software production management report
*Help to manage a test team for new product features and beta testing

Editor in Chief at IDG Turkey
  • Türkiye - Istanbul
  • March 1997 to September 2001

*Duty of General Publishing Manager in one of the magazines, being accepted as the reference of ICT market for end users.
*Key responsibility for sales and advertisement sales of magazine.
*Keeping up the affairs with product managers and marketing specialists in order to follow up the roadmaps of products and technology.
*Use technology roadmaps to evaluate the agenda and content for the magazines.
*Building the affairs for advertisers and keeping up the sales within a quote.

Education

Bachelor's degree, Business Administration (w Big Data Thesis)
  • at University of Bahcesehir
  • April 2017

Business Administration track aiming on business decisions and marketing tactics for Big Data and data analysis.

Bachelor's degree, Electricity and Electronics Engineering
  • at Yildiz Technical University
  • August 2000

Specialties & Skills

Marketing Communications Planning
Online Product Development
Online Advertising
Loyalty Program Development
Creativity For Marketing
Adobe Photoshop
Adobe Flash Creation
MS Office
Quantitative Analysis
HTML Coding

Languages

English
Expert
Turkish
Expert
German
Beginner

Training and Certifications

Microsoft Certified System Engineer (Certificate)
Date Attended:
February 1999
Valid Until:
August 1999